Check in was a breeze. I will say, I forgot about the time change traveling so we showed up an hour early. Sometimes you’re able to check in early at some properties, but this was not the case here so keep that in mind.
Everything was as advertised and everything was clean except the floor. The floor was a bit sandy, but we run into this at every beach property we stay at.
The location was terrific. 10 steps out and you’re on the beach. We were within walking distance of Pier One Park and a very short drive to the grocery.
Communication was prompt and helpful. The pool code we were given was incorrect but they remedied that very quickly. We also added a day on to our trip at a discounted rate in order to leave at night versus in the morning (we were traveling with young ones) and our door code was reset. They got that fixed immediately. We’ve stayed in many properties over the years and the availability to speak to someone immediately was the best experience we’ve had.
Now - There is some construction that started next door on Thursday afternoon and continued on Friday as well. They were hammer drilling so it was so loud you couldn’t have a conversation with one another. It also didn’t allow me to sleep on Friday in order to make that 13 hour overnight drive which made it a really rough transport. That particular room next door is not being managed by the same company so there wasn’t anything that could be done. So keep that in mind.