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La piscina privata di fronte al Mirage - Golfo con vista sull'oceano! Biciclette e WiFi gratuito!

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Sulla spiaggia
Frigorifero, microonde, forno, piano cottura
Parco della struttura
Piscina
5 camere, una scrivania, ferro/asse da stiro, Wi-Fi gratuito

Recensioni

8,8 su 10
Eccellente

Casa intera

5 camere5 bagni14 posti letto258 m²

Servizi più richiesti

  • Piscina
  • Cucina
  • Lavatrice
  • Asciugatrice
  • Wi-Fi gratuito
  • Aria condizionata

Aggiungi le date e scopri i prezzi

Informazioni su questa struttura

La piscina privata di fronte al Mirage - Golfo con vista sull'oceano! Biciclette e WiFi gratuito!

  • Venite a provare un soggiorno al 'The Mirage', una bella casa a 3 piani di fronte all'oceano che può ospitare fino a 15 ospiti. Questa bella casa con 5 camere da letto e 5 bagni presenta interni bellissimi, lavatrice / asciugatrice personale e una piscina privata con vista sul golfo. Questa casa trasuda viste mozzafiato sul Golfo da tutte e 3 le storie! Accesso alla spiaggia? Appena fuori dalla porta sul retro, troverai una passerella privata che ti porta giù per le nostre incontaminate spiagge di sabbia bianca!

    Questa proprietà non potrebbe essere in una posizione più comoda con solo 6 miglia che la separano dalle famigerate spiagge di Seaside, Watercolour e Grayton, e solo a 1,6 miglia dalle pittoresche strade acciottolate di Rosemary e Alys Beach. Se si desidera saltare le pittoresche comunità che seguono la linea 30A per un cambio di scenario, Destin, FL è a soli 40 minuti di auto da negozi e divertimenti di ogni tipo e Panama City Beach, è a soli 15 minuti di auto dai negozi , sala da pranzo e intrattenimento al centro commerciale all'aperto Pier Park.

    Il Mirage è un noleggio unico nel suo genere, con piscina privata riscaldata e due balconi con vista sul Golfo: tu e i tuoi ospiti avrete sicuramente una settimana da ricordare!

    15 posti letto
    5 camere da letto, che comprende 2 camere da letto king size, 2 camere da letto matrimoniali, 1 camera a castello con 2 letti singoli e 2 letti a castello e 1 divano letto estraibile
    5 posti letto, 5 bagni
    Due zone giorno e cucina, 1 ° e 2 ° piano
    Open Concept Living Area
    Piscina privata sul lato del Golfo (ci sarà un costo aggiuntivo per avere piscina riscaldata)
    Grill all'aperto al 1 ° piano portico
    Balconi del 2 ° e 3 ° piano

    1 ° piano
    Cucina e colazione angolo con posti a sedere per 4
    Soggiorno accogliente con grande divano
    1 camera da letto della regina con bagno completo
    1 camera da letto King con bagno completo

    2 ° piano -
    Open Concept Kinchen e Living Area
    Sala da pranzo con posti a sedere per 6
    Posti a sedere al Bar per 5 persone
    Camera da letto della regina
    Camera a castello con 2 letti singoli a castello
    2 bagni completi
    1 divano letto estraibile

    3 ° piano -
    Camera da letto King con bagno completo

    ARTICOLI SUGGERITI DA PORTARE: teli da spiaggia, crema abbronzante, macchina fotografica, radio / ipod, asciugamani di carta, carta igienica, sacchetti della spazzatura, detersivo per lavastoviglie, sapone da bucato, sapone da bagno, biciclette, gommoni, filtri da caffè, antisettico, torce elettriche, ombrelli e pesca Ingranaggio.

Servizi della struttura

Vicino alla spiaggia

  • Sulla spiaggia

Piscina/Spa

  • Piscina privata

Connessione Internet

  • La casa offre la connessione Internet Wi-Fi gratuita

Parcheggio e trasferimenti

  • Le modalità di parcheggio in loco includono un garage

Cucina

  • Forno
  • Frigorifero
  • Isola per cucina
  • Lavastoviglie
  • Macchina per caffè/tè
  • Macchina per il ghiaccio
  • Microonde
  • Piano cottura
  • Stoviglie, piatti e utensili da cucina
  • Tostapane

Area pasti

  • Tavolo da pranzo

Camere da letto

  • 5 camere da letto
  • Lenzuola fornite dalla struttura

Bagno

  • 5 bagni
  • Articoli da bagno gratuiti
  • Asciugacapelli
  • Asciugamani forniti in loco
  • Doccia
  • Vasca o doccia

Spazi a disposizione

  • Sala da pranzo separata
  • Soggiorno
  • Tavolo da pranzo

Intrattenimento

  • Impianto stereo
  • Lettore DVD
  • Smart TV con canali satellitari/via cavo

Aree esterne

  • Balcone
  • Griglia da barbecue

Lavanderia

  • Lavanderia
  • Lavatrice

Spazi di lavoro

  • Scrivania
  • Sedia da scrivania

Comfort

  • Aria condizionata
  • Riscaldamento

Animali

  • Non sono ammessi gli animali domestici

Idoneità e accessibilità

  • Struttura riservata ai non fumatori

Servizi e dotazioni

  • Ferro/Asse da stiro
  • Telefono

Vantaggi della posizione

  • Vicino a un molo privato
  • Vicino a un ospedale
  • Vicino a un outlet
  • Vicino a uno zoo
  • Vicino all'oceano
  • Vicino alla baia
  • Vicino alla riva

Cose da fare

  • Golf
  • Parco acquatico
  • Birdwatching nelle vicinanze
  • Caccia nelle vicinanze
  • Equitazione nelle vicinanze
  • Golf nelle vicinanze
  • Immersioni subacquee nelle vicinanze
  • Itinerari per mountain bike nelle vicinanze
  • Moto d'acqua nelle vicinanze
  • Nuoto nelle vicinanze
  • Parco a tema nelle vicinanze
  • Pesca nelle vicinanze
  • Piste pedonali/ciclabili nelle vicinanze
  • Rafting nelle vicinanze
  • Sci d'acqua nelle vicinanze
  • Snorkeling nelle vicinanze
  • Surf/bodyboarding nelle vicinanze
  • Tour ecologici nelle vicinanze
  • Tour enologici nelle vicinanze
  • Tubing acquatico nelle vicinanze
  • Vela nelle vicinanze
  • Windsurf nelle vicinanze

Misure di sicurezza

  • Rilevatore di monossido di carbonio (l'host ha indicato che la struttura è dotata di un rilevatore di monossido di carbonio)
  • Rilevatore di fumo (l'host ha indicato che la struttura è dotata di un rilevatore di fumo)
  • Estintore
  • Serratura di sicurezza

Informazioni generali

  • Dimensioni dell'unità: 258 metri quadrati

Strutture simili

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  • Piscina
  • Cucina
  • Parcheggio incluso
  • Wi-Fi gratuito
9.4 su 10, Eccezionale, 46 recensioni
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Confronta strutture simili

Regolamenti

Check-in

Check-in a partire dalle 16:00
Check-in senza contatti disponibile
Età minima per il check-in: 25

Check-out

Check-out entro le 10:00

Istruzioni speciali per il check-in

Riceverai un'e-mail dall'host con istruzioni relative al check-in e al check-out
Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Animali domestici

Animali domestici non ammessi

Bambini e letti aggiuntivi

Si accettano prenotazioni che includono bambini.

Eventi

Non è consentito organizzare eventi

Politica fumatori

Non è consentito fumare

Informazioni importanti

Da ricordare

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio e una serratura di sicurezza.
Questa struttura è gestita tramite il nostro partner Vrbo. Riceverai un'e-mail da Vrbo con un link al tuo account, dove potrai modificare o cancellare la prenotazione
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.

Informazioni sulla zona

questa casa vacanze vanta una posizione strategica a Panama City Beach, in Seacrest, un'area con parchi a tema nelle vicinanze e sulla spiaggia. Frank Brown Park (parco e centro ricreativo) è una delle principali attrazioni della zona. A livello naturalistico, invece, spiccano Alys Beach e Rosemary Beach. Anche Eden Gardens State Park e Emerald Coast Mirror Maze meritano una visita. Scopri le divertenti iniziative sportive della zona, tra cui moto d'acqua e immersioni subacquee; se invece preferisci non entrare in acqua, nelle vicinanze puoi dedicarti ad attività come caccia e passeggiate panoramiche. Vai alla guida turistica di Panama City Beach
Mostra altre case vacanze a Panama City Beach
Mappa
Seacrest, FL

Cosa c’è nei dintorni?

  • Alys Beach
    Alys Beach
    11 min a piedi - 1.0 km
  • Seacrest Beach
    Seacrest Beach
    13 min a piedi - 1.1 km
  • Deer Lake State Park
    Deer Lake State Park
    3 min in auto - 1.8 km
  • Camp Creek Golf Club
    3 min in auto - 2.5 km
  • Camp Creek Lake
    4 min in auto - 2.5 km

Come spostarsi

  • Aeroporto Internazionale "Northwest Florida Beaches" di Panama City (ECP) - 36 min. in auto

Ristoranti

  • Ambrosia
    3 min in auto
  • Fonville Press
    13 min a piedi
  • Oku
    17 min a piedi
  • Havana Beach Bar & Grill
    4 min in auto
  • Starbucks
    3 min in auto

Domande frequenti

Gli animali sono accettati presso La piscina privata di fronte al Mirage - Golfo con vista sull'oceano! Biciclette e WiFi gratuito!?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso La piscina privata di fronte al Mirage - Golfo con vista sull'oceano! Biciclette e WiFi gratuito!?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso La piscina privata di fronte al Mirage - Golfo con vista sull'oceano! Biciclette e WiFi gratuito!?

Orario di inizio del check-in: 16:00.

A che ora si deve eseguire il check-out presso La piscina privata di fronte al Mirage - Golfo con vista sull'oceano! Biciclette e WiFi gratuito!?

Orario del check-out: 10:00.

Dove si trova La piscina privata di fronte al Mirage - Golfo con vista sull'oceano! Biciclette e WiFi gratuito!?

Direttamente sulla spiaggia di Panama City Beach, questa casa vacanze si trova a 2 km da Seacrest Beach e Alys Beach. Rosemary Beach si trova a 2,7 km di distanza.

Recensioni su La piscina privata di fronte al Mirage - Golfo con vista sull'oceano! Biciclette e WiFi gratuito!

Recensioni

Eccellente

Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.
Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 64 su 107 recensioni
Valutazione di 8 - Buono. 28 su 107 recensioni
Valutazione di 6 - Soddisfacente. 7 su 107 recensioni
Valutazione di 4 - Scarso. 6 su 107 recensioni
Valutazione di 2 - Terribile. 2 su 107 recensioni

9,4

Pulizia

9,8

Posizione

Recensioni

Da un sito partner

10/10 Eccellente

Megan G.

Perfect Vacation!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: House was everything we wanted and more! Plenty of room, excellent location, Pool & Beach were great! Will definitely stay here again.
Verificata

10/10 Eccellente

pam m.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

The Mirage

Great house on beach, update amenities, blender, high chair, booster seat, pack and play
Soggiorno di 7 notti a marzo 2025
Da un sito partner

10/10 Eccellente

Kasandra L.

Great Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved being able to wake up and walk to the beach! Chairs and umbrellas being set up was an added plus! It was a perfect home for our family to enjoy a vacation. Loved being so close to Alys Beach !
Da un sito partner

10/10 Eccellente

georgette f.

Winter Stay at Mirage

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location- beautiful beach- sadly it was too cold to enjoy the pool but still had a great time.
Verificata

8/10 Buono

Susan C.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Lovely On-The-Water oceanfront 5 Bedroom 5 Bath with Private Pool

We loved the location. It is really 3 semi-private levels. 2 kitchens and decks off of each level were a bonus.It’s worth the cost of heating the pool for marginal spring days. And, the convenience of our own beach access plus beach chairs and umbrellas included and automatically set up were great.
Soggiorno di 6 notti a marzo 2025
Verificata

6/10 Soddisfacente

Mary R.

Mi è piaciuto: Check-in, comunicazione, posizione e accuratezza dell’annuncio

The Mirage

The beach area is amazing. Private beach and not too crowded. House needs renovations.
Soggiorno di 5 notti a maggio 2023
Verificata

10/10 Eccellente

Judy N.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Check in was very easy. The house was perfect for our family of 8. The kitchen was very well appointed. The bedrooms were all comfortable, and the views from the decks were spectacular. The location was ideal. We were close to great restaurants and the Publix was only a few minutes away. The beach was not crowded and having the chair service was a real bonus. The management company was very responsive when we had an issue with the air conditioner and sent someone right away. The only negative would be the number is stairs to the beach for anyone with mobility issues. The walking/biking path is directly in front of the house. A great place!
Soggiorno di 7 notti ad agosto 2025
Da un sito partner

8/10 Buono

Jon C.

Great location and amenities

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great week long vacation at the property. The house is in a great location, right in the beach with chairs and umbrellas included. The house itself was adequate - it’s definitely a rental property with some wear and tear, but nothing that would prevent us from coming back again to the same house.
Verificata

8/10 Buono

Elizabeth L.

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio

Sept break

Always a good time
Soggiorno di 7 notti a settembre 2022
Verificata

10/10 Eccellente

Cynthia H.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

The beach, the beach, the beach!

Fantastic location, near shopping and great restaurants. The pool could use some maintenance (heater not great) and updating, but being able to walk right out onto the beach is so worth it. The house was clean and well furnished and easily accommodated our family of 10 adults.
Soggiorno di 4 notti a novembre 2022
Verificata

10/10 Eccellente

Robert V.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Nice Property

A bit older home but reasonably well kept. Had a couple of issues that were remedied quickly by management. Located on a GREAT place on the beach. Amenities were excellent and the separate living areas were well thought out and fit our family perfectly.
Soggiorno di 7 notti a giugno 2024
Da un sito partner

8/10 Buono

Ryan G.

2023 Fall Break

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location right on the beach, property is super nice, some maintenance updates are needed, especially outside
Verificata

10/10 Eccellente

Revis S.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

PERFECT

We enjoyed being able to walk out the back door, down to our private beach with our chairs & umbrellas waiting for us. Beautiful sunrises and sunsets! We will definitely be coming back and staying at The Mirage!!
Soggiorno di 5 notti a settembre 2023
Verificata

4/10 Scarso

Stephanie F.

Mi è piaciuto: Posizione
Non mi è piaciuto: Pulizia, check-in, comunicazione
Pros:The house is right on the beach with truly stunning views. The layout is fantastic for multiple families — very spacious and well-designed. The master suite is upstairs, and there are two bedrooms downstairs, each with their own bathrooms, plus a second kitchen, living area, and double washer/dryer. On the main level, there are two full bathrooms, one bedroom, and a bunk room. The space was a major highlight and made the stay comfortable for a large group.Cons:Check-in was difficult — the door code did not work, and customer service was rude and unhelpful. Unfortunately, the house is in poor condition. The floors are coming up, paint is chipped, furniture is damaged, and everything feels worn and neglected. The kitchen had no basic spices at all, which was surprising for a rental of this size. The pool also needs repairs, and overall, the property was not clean upon arrival.With some updates and better customer service, this could be an incredible rental. The location is unbeatable, but the home needs significant attention.
Soggiorno di 2 notti a novembre 2025
Verificata

6/10 Soddisfacente

Jaden M.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Location was great and convenient to everything. Pool was dirty after day 1 due to a storm that rolled through but the management company had it cleaned for us earlier than the scheduled cleaning date which was much appreciated. There is a public beach access directly next to the house which caused the beach area to be busier than we would have liked. First impressions house was clean, but after we settled we noticed several areas that need attention. The house is not maintained very well regarding cosmetic repairs that need done. And repairs that have been made are not up to par. Based on the cost to rent the house and the higher end area it is in, we were disappointed in what we got. The location on 30A and the management company, Benchmark, were two positives. We enjoyed our vacation but would have appreciated a better maintained rental.
Soggiorno di 5 notti a ottobre 2025
Da un sito partner

8/10 Buono

Great Location

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location and nice house - several safety issues that need to be addressed
Soggiorno di 4 notti a marzo 2023
Da un sito partner

8/10 Buono

Shawn O.

Great Location, House Ok

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location was great and is the main reason to pick this property. For the price per week being charged, the house is in need of repairs - there are flooring tiles missing, the trash drawers are falling off, curtains are missing, and the 3rd floor Steam Shower smells like mold covered in bleach. The 2 dryer vents are tied together so if both are running it stops the second one due to air flow fault. The beds were hard and sheets were scratchy. The pool was a dirty mess, though they did come on Wednesday to clean it.Again, the reason to stay here is the convenient access to the beach.
Verificata

10/10 Eccellente

Jimmy B.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Thanksgiving in FL

We really enjoyed our stay in The Mirage. Prepping food for our Thanksgiving feast was easy with the 2 kitchens. The view of the Gulf was gorgeous and made food prepping extra enjoyable. There were more supplies in the kitchen than are listed on the website, such as: a small crock pot, toaster, a chopper, full size coffee pots in both kitchens, and other things I cannot recall. It was a dream come true for me to have all my family under one roof. The Mirage accommodated all 4 families nicely!❤️💝
Soggiorno di 6 notti a novembre 2023
Da un sito partner

10/10 Eccellente

Beverly M.

Family vacation review

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Fun memories! Things that need attention:Repair of wooden steps going to beach. Pictures were sent.Alge around pool where water fills into poolAnts infestation around pool. They bite!
Verificata

10/10 Eccellente

Julie B.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

I loved it but if you have a sensitive nose you are not going to be happy

i loved it very much. stocked well. beautiful. functional. close to the beach. pool. but there is a leak somewhere in the upstairs that was fresh and flowing. the smell caused me to feel ill it was so strong. it was constant. it was actually kind of horrible. soooo if you are sensitive in the ENT to mold, mildew or damp smell this is not the place for you. i really wish i didn't have to type this last part.
Soggiorno di 5 notti a luglio 2024
Da un sito partner

10/10 Eccellente

Matt D.

Made for an amazing wedding getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at this location for a wedding and the location alone was worth every penny. Amazing backdrop and easy access to the beach made this trip one to remember. It was great having enough rooms and kitchen setups to handle all our family in one home. The few things I would suggest for improvements would be more ceiling fans (especially in the bedrooms) and for the rooms on the lowest level to have some kind of dressers for clothes storage. Other than that there was some wear and tear on the stairs to the beach but I imagine that's hard to upkeep in Florida weather. The house was clean and provided practically everything we needed. We would definitely stay at this property again.
Da un sito partner

6/10 Soddisfacente

John S.

Beautiful house

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time at The Mirage. The pool was great and beach access was phenomenal. Our only complaints were the balconies were not fully accessible to us due to some structural concerns that we were told would be fixed. However, the lumber wasn't delivered until we were leaving on our last day. Also, the listing said there was a pullout sofa bed on the second floor (which we needed) but it had been removed prior to our stay. Overall we had a great time. Fortunately, we are an easy going group and rolled with the flow. But be sure to ask lots of questions before you get there.
Da un sito partner

2/10 Terribile

Jan P.

Very unhappy

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The interior of the house was great, the exterior was terrible. The grill was so bad it was replaced. The pool was never cleaned during our stay. This was 40 here we rented from benchmark and we paid an additional 4000 hours for an improved house on the beach. Very disappointed in the overall home and disappointed with no resolution offered by benchmark. Will not use them again.
Da un sito partner

6/10 Soddisfacente

Bob W.

Great Location, Needs Basic Maintenance

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house is in a great location but the owner should really put some basic maintenance into the house during the off season. Simple things like paint, repairable equipment and grounds maintenance and you would have a much better house. The constant issues we had with the pool heater and the entire two day electrical project were a major inconvenience during our Spring Break week. Management was responsive after I got through the answering service but the issues we were having should have been noticed and fixed during the off season.
Da un sito partner

4/10 Scarso

Richard W.

Not as good of service as in the past

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Benchmark customer service was not a local group but an outsourced overseas contact. We never got calls back in response to our problems. Pool heater was never turned on and no response as to why. AC problems we investigated and fixed on our own when we got no calls back to help. (For whatever reasons breakers were turned off) . Basically not the same customer service we have had in the past. Pool cleaning guy came mid day and then told us we have to stay out for a couple hours, and just threw his hands up when we asked about the heater...as in not my problem.