Paradise Island Drive, Paradise Island, New Providence
Recensioni
8,0
Ottimo
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 500 su 1235 recensioni" "
10 - Eccellente
500
Valutazione di 8 - Buono. 388 su 1235 recensioni" "
8 - Buono
388
Valutazione di 6 - Soddisfacente. 194 su 1235 recensioni" "
6 - Soddisfacente
194
Valutazione di 4 - Scarso. 88 su 1235 recensioni" "
4 - Scarso
88
Valutazione di 2 - Terribile. 65 su 1235 recensioni" "
2 - Terribile
65
8,4/10
Pulizia
8,4/10
Personale e servizio
8,0/10
Servizi
7,6/10
Condizioni e dotazioni della struttura
7,8/10
Ecosostenibilità
Recensioni
8/10 Buono
Viaggiatore verificato
Viaggio con la famiglia
1 dic 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 2 notti a novembre 2021
Risposta di Yendi (Front Office Manager), il giorno 3 dic 2021
Thank you for staying with us!
10/10 Eccellente
Jamie
Viaggio con la famiglia
2 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was relaxing and friendly staff and so wonderful to have access to Atlantis resort and felt safe on paradise island
Jamie
Soggiorno di 4 notti ad aprile 2024
8/10 Buono
Suzette
Viaggio con famiglia e bambini piccoli
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good place to stay
Suzette
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team., il giorno 1 mag 2024
Ms. Miller,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.
10/10 Eccellente
Rebecca
Viaggio con la famiglia
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Free breakfast
Rebecca
Soggiorno di 5 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 1 mag 2024
Warm Comfort Greetings Rebecca!Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Yours in hospitality,
10/10 Eccellente
Nicholas
Viaggio con famiglia e bambini piccoli
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great deal
Nicholas
Soggiorno di 6 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 30 apr 2024
Warm Comfort Greetings Nicholas,Thank you for taking the time to share such a wonderful review it is truly appreciated! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,
10/10 Eccellente
Danjela
Viaggio con famiglia e bambini piccoli
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice please for the price. Will be back! Thank you!
Danjela
Soggiorno di 2 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 1 mag 2024
Warm Comfort Greetings Danjela,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Yours in hospitality
8/10 Buono
Hermes, SEFFNER
28 apr 2024
Hermes
Soggiorno di 2 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 29 apr 2024
Warm Comfort Greetings Hermes!Thank you for taking the time to share such a wonderful review it is truly appreciated! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,
10/10 Eccellente
Jag
Viaggio con la famiglia
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The stay was great- very convenient to Atlantis and the Marina. Everyone was awesome - the service staff were very professional
Big shout out to Sherie in house keeping - she was great and the manager was great as well- Also Rhonda- she was great too
Thank you for making our time pleasant and relaxing - our little kids loved it
Jag
Soggiorno di 7 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 28 apr 2024
Warm Comfort Greetings Jag,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Warm Regards,
8/10 Buono
EDITH
Viaggio con la famiglia
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The food was subpar. The ability to use Atlantis facilities was great.
EDITH
Soggiorno di 5 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 28 apr 2024
Warm Comfort Greetings Edith,Thank you for taking the time to complete a review of our hotel based on your present stay at Comfort Suites, Paradise Island. As a guest, your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. I would like to assure you that we take your concerns seriously. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, it is clear that we fell short in your case, as we continually work to improve our services and take corrective actions and prevent similar occurrences.Thank you for bringing your concerns to our attention. Warm Regards,
6/10 Soddisfacente
Brittany
Viaggio con la famiglia
27 apr 2024
Needs updates!
Brittany
Soggiorno di 3 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 27 apr 2024
Warm Comfort Greetings Brittany,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm regards
10/10 Eccellente
Kash-Shawna
Viaggio con famiglia e bambini piccoli
26 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I enjoyed my time here and the pass to Atlantis was an added bonus. Highly recommend!!
Kash-Shawna
Soggiorno di 2 notti a febbraio 2024
Risposta di Team Comfort Suites, il giorno 26 apr 2024
Warm Comfort Greetings Kash-Shawna,Thank you for taking the time to share such a wonderful review it is truly appreciated! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,
10/10 Eccellente
Shaikh
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Shaikh
Soggiorno di 2 notti a gennaio 2024
Risposta di Team Comfort Suites, il giorno 26 apr 2024
Warm Comfort Greetings Shaikh,We appreciate your kind review and look forward to hosting you again in Paradise!Wishing you a "Suite" day ahead!Yours in hospitality,
10/10 Eccellente
Betzabeth
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Realy good and confortable.
Betzabeth
Soggiorno di 1 notte a febbraio 2024
Risposta di Team Comfort Suites, il giorno 25 apr 2024
Warm Comfort Greetings Betzabeth!Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,
8/10 Buono
Gail
Viaggio con la famiglia
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I would have given the staff 5* if it weren’t for the front desk staff. Attitude, seems annoyed with questions. Couldn’t be less helpful.
Gail
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Gail,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm Regards,
8/10 Buono
Wayde
Viaggio con la famiglia
24 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Property is dated but cleans and comfortable.
Wayde
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Wayde! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Have a 'Suite' Day!
8/10 Buono
Wayde
Viaggio di coppia
24 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Property and amenities are a bit dated but still clean and comfortable. Staff are extremely friendly and accommodating. Having access to the Atlantis water park is a bonus we enjoyed.
Wayde
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Wayde! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Have a 'Suite' Day!
8/10 Buono
Brian and Susan, Woodbridge
Viaggio di coppia
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Crusoe’s Signature Salad with chicken was tasty and the chicken was moist and perfectly seasoned. The desk staff and housekeeping were delightful.
Brian and Susan
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Brian and Susan! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Have a 'Suite' Day!
10/10 Eccellente
Daveanand
24 apr 2024
Mi è piaciuto: Pulizia
Great customer service.
Daveanand
Soggiorno di 2 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 26 apr 2024
Warm Comfort Greetings Dave Anand,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,
6/10 Soddisfacente
Francisco Javier
Viaggio con la famiglia
23 apr 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Great location! Older property in need of upgrades in the rooms. Bathroom rooms cleanliness was bad. Comfortable beds
Francisco Javier
Soggiorno di 3 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Francisco Javier,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm Regards,
10/10 Eccellente
Lance M
Viaggio di coppia
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Admission to Atlantis! Walk to shops and restaurants. Breakfast every morning was great!
Lance M
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 23 apr 2024
Good Day Lance,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,
6/10 Soddisfacente
Jay W, Daniel Island
Viaggio con la famiglia
22 apr 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel needs to be remodeled.
Jay W
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 23 apr 2024
Warm Comfort Greetings Jay,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm Regards,
10/10 Eccellente
Gordon F
22 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The Personnel they were fantastic.
Gordon F
Soggiorno di 3 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 22 apr 2024
Warm Comfort Greetings Gordon F,Thank you for sharing your wonderful experience with us and we look forward to hosting you again in Paradise.Yours in hospitality
8/10 Buono
john
22 apr 2024
Mi è piaciuto: Pulizia e servizi
All was good except vending machines didn’t
john
Soggiorno di 3 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 23 apr 2024
Good day John,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,
2/10 Terribile
Bianca-Kristina
22 apr 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Bianca-Kristina
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 27 apr 2024
Good Day Bianca-Kristina,Thank you for taking the time to complete a review of our hotel based on your present stay at Comfort Suites, Paradise Island. As a guest, your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. I would like to assure you that we take your concerns seriously. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, it is clear that we fell short in your case, as we continually work to improve our services and take corrective actions and prevent similar occurrences.Thank you for bringing your concerns to our attention. Warm Regards,
6/10 Soddisfacente
Seslyn
Viaggio con la famiglia
21 apr 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property need more access for people in wheelchair and strollers, they need to be closer access to the dinning room.
Seslyn
Soggiorno di 2 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 22 apr 2024
Warm Comfort Greetings Seslyn,We value and appreciate your feedback - this feedback is important to help us become even better.Thank you for staying with us and we look forward to hosting you on your next visit to Paradise.Yours in hospitality,
2/10 Terribile
Yolanda
Viaggio di gruppo
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely property!!!!
Breakfast was great daily.
Would definitely stay here again!
Yolanda
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good Day Yolanda,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,
10/10 Eccellente
Angeline
Viaggio di lavoro
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Brianna was great! That is an amazing crew you have. Thank you! I will definitely come back.
Angeline
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good Morning Angeline,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,
10/10 Eccellente
Robert, North Andover
Viaggio di coppia
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved having breakfast and going over to Atlantis for the day to come back and relax by the pool. Staff was amazing!
Robert
Soggiorno di 5 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good evening Robert,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Wrm Regards,
8/10 Buono
Kelly
Viaggio di coppia
20 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very friendly and helpful. Grounds are beautiful and restaurant and breakfast very good. Enjoyed our stay!
Kelly
Soggiorno di 5 notti a febbraio 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good evening Kelly,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,
6/10 Soddisfacente
Joanne B, Clifton
19 apr 2024
Mi è piaciuto: Pulizia e servizi
There was construction going on across the street from the hotel. Super noisy at the pool not relaxing at all. They had speakers by the pool they could’ve played music or something to drown out the construction. They were power washing the pool area as well, so that was noisy and inconvenient you couldn’t walk around. Came to my room to make the bed or change the towels. I left some thing in the hospitality room and conveniently it was never located.
Joanne B
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good day Joanne,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, and it is clear that we fell short in your case. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future.Again, thank you for bringing your concerns to our attention.
8/10 Buono
David
Viaggio con la famiglia
18 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Staff were extremely attentive and helpful, hotel and restaurant. Close walk to Atlantis and well worth the savings from staying at Atlantis
David
Soggiorno di 5 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 18 apr 2024
Good evening David,Warm Comfort Greetings Keisha,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Yours in hospitality,
10/10 Eccellente
Faye J
Viaggio con la famiglia
18 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a lovely relaxing stay we were able to use the amenities at Atlantis and the beaches were incredible and our stay was affordable!
Faye J
Soggiorno di 3 notti a febbraio 2024
Risposta di Team Comfort Suites, il giorno 18 apr 2024
Good evening Faye J,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Yours in hospitality,
10/10 Eccellente
Aimee
18 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Aimee
Soggiorno di 7 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good Morning Aimee,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,
10/10 Eccellente
Keisha
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They where very friendly
Keisha
Soggiorno di 1 notte ad aprile 2024
Risposta di Team Comfort Suites, il giorno 18 apr 2024
Warm Comfort Greetings Keisha,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Yours in hospitality,
6/10 Soddisfacente
Charisse Mirasol
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
17 apr 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Found Cockroach in room, broken doors, it gave me itchy marks from my legs, it was not comfortable sleeping, breakfast was average, stinks in hallway, elevator was broken we had to get stuck for couple minutes coz elevator was shaking, rude front desk. Not happy at all.
Charisse Mirasol
Soggiorno di 4 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 17 apr 2024
Good day Charisse Marisol,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, and it is clear that we fell short in your case. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future.Again, thank you for bringing your concerns to our attention.
10/10 Eccellente
Tatyana
Viaggio con famiglia e bambini piccoli
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hotel not to far from Atlantis and we also received day passes as well since the pool was getting redo. The staff was also very nice
Tatyana
Soggiorno di 3 notti a gennaio 2024
Risposta di Comfort Suites Management, il giorno 17 apr 2024
Warm Comfort Greetings Tatyana,Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.Warm Regards,
6/10 Soddisfacente
Angeline, Calgary
Viaggio con famiglia e bambini piccoli
15 apr 2024
Mi è piaciuto: Servizi
This was a great option if you want to go to the Atlantis water park. It was really good value in comparison to other hotel options on Paradise Island. As a family of 5 with 3 little kiddos, we had to book 2 rooms, which was more than we needed, so it was a little pricey. But as a family of 5 no where would allow for only one room booking. The rooms themselves were a bit dated and a bit tired. They provided a complimentary breakfast which was pretty good. It provided both hot and cold food options. The kids LOVED Atlantis. It would have been helpful at check in if they had let us know that the tap water is NOT drinkable at the hotel. They do however provide you with two small bottles of waters per room per day. Bottled water was otherwise quite expensive to purchase at the hotel. If you plan to go to the Atlantis waterpark on the day you check out you have to get your bracelet before check out time - again would have been helpful if this was conveyed at the time of check in. We brought refillable water bottles and refilled them at breakfast. Atlantis also has water stations.
Angeline
Soggiorno di 3 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 16 apr 2024
We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations.Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, and it is clear that we fell short in your case. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future.Again, thank you for bringing your concerns to our attention. We value your continued support and look forward to the opportunity to welcome you back to Comfort Suites, Paradise Island, in the near future for a more enjoyable and memorable stay.
8/10 Buono
Jonathan
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jonathan
Soggiorno di 7 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 15 apr 2024
Good day Jonathan,Thank you for taking the time to share such positive feedback! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in ParadiseYours in hospitality,
8/10 Buono
Linda
Viaggio di coppia
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very enjoyable experience
Linda
Soggiorno di 4 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 15 apr 2024
Good day Linda,Thank you for taking the time to share such positive feedback! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in Paradise.Yours in hospitality,
8/10 Buono
Louise, Repentigny
Viaggio con famiglia e bambini piccoli
14 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Près du parc d’attractions Atlantis
Louise
Soggiorno di 1 notte ad aprile 2024
Risposta di Team Comfort Suites, il giorno 22 apr 2024
Warm Comfort Greetings Louise,Thank you for sharing your wonderful experience with us and we look forward to hosting you again in Paradise.Yours in hospitality
10/10 Eccellente
Marycolette
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Marycolette
Soggiorno di 3 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 15 apr 2024
Good day Marycolette,Thank you for taking the time to share such positive feedback! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in Paradise.Yours in hospitality,
8/10 Buono
Emmanuel
12 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location was a good one.
Nothing outstanding about the hotel itself
Emmanuel
Soggiorno di 2 notti ad aprile 2024
Risposta di Mary Hanna, il giorno 13 apr 2024
Dear Emmanuel,Thank you for choosing comfort suites Paradise Island as your choice of accommodation.Warm Regards,
10/10 Eccellente
Dania
Viaggio con famiglia e bambini piccoli
12 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect 🙌
Dania
Soggiorno di 3 notti ad aprile 2024
Risposta di Mary Hanna, il giorno 13 apr 2024
Dear Dania,Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.
10/10 Eccellente
penny, swisher
Viaggio di coppia
12 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was friendly. The hotel was clean and quiet. Close to most attractions
penny
Soggiorno di 6 notti ad aprile 2024
Risposta di Mary Hanna, il giorno 13 apr 2024
Dear Penny,Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Warm Regards
8/10 Buono
Stephen Woojin, ELKRIDGE
12 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
The location is the best because there are beaches, shopping, and restaurants nearby.
Stephen Woojin
Soggiorno di 2 notti a marzo 2024
Risposta di Mary Hanna, il giorno 13 apr 2024
Dear Stephen,We are delighted that the close proximity to the beaches and restaurants met your expectations. We look forward to seeing you in the future.Warm Regards,
6/10 Soddisfacente
Michael
12 apr 2024
You get add in fee of about $40 per day for maid service, yet I got no maid service either day of my stay.
Michael
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 12 apr 2024
Good day Michael,Warm Comfort Greetings,Warm Comfort Greetings Thank you for your feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As our valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future.Again. We value your continued support and look forward to the opportunity to welcome you back to Comfort Suites, Paradise Island, in the near future.
10/10 Eccellente
Julian
Viaggio di coppia
9 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was good and staff was friendly; best things is the proximity to Atlantic and beach.
I wish restaurant menu had more choices or breakfast more variety, but overall I’ll come back there.
Julian
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team., il giorno 10 apr 2024
Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We truly appreciate your honest feedback and are delighted to hear we met your expectation.We want to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We appreciate the opportunity to learn more about your specific issues, as listed so that we can take corrective actions and prevent similar occurrences in the future.We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future,
8/10 Buono
dennis
9 apr 2024
Love the hospitality
dennis
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team., il giorno 10 apr 2024
Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.
8/10 Buono
Heather
Viaggio di gruppo
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff. Comfy beds & clean room. Water pressure was extremely poor. Showering was a challenge.
Heather
Soggiorno di 5 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 13 apr 2024
Good day Heather,Warm Comfort Greetings Thank you for your feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As our valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future Again. We value your continued support and look forward to the opportunity to welcome you back in the near future.
8/10 Buono
Susan
Viaggio con la famiglia
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Staff very accommodating I found friendlier then staff at atlantis
Susan
Soggiorno di 4 notti a marzo 2024
Risposta di Mary Hanna, il giorno 9 apr 2024
Dear Susan,Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued Expedia members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards