Parco acquatico

Recensioni per Comfort Suites Paradise Island

4 out of 5
Comfort Suites Paradise Island
Paradise Island Drive, Paradise Island, New Providence

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 500 su 1235 recensioni" "
Valutazione di 8 - Buono. 388 su 1235 recensioni" "
Valutazione di 6 - Soddisfacente. 194 su 1235 recensioni" "
Valutazione di 4 - Scarso. 88 su 1235 recensioni" "
Valutazione di 2 - Terribile. 65 su 1235 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

8,0/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2021
Risposta di Yendi (Front Office Manager), il giorno 3 dic 2021
Thank you for staying with us!

10/10 Eccellente

Jamie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was relaxing and friendly staff and so wonderful to have access to Atlantis resort and felt safe on paradise island
Soggiorno di 4 notti ad aprile 2024

8/10 Buono

Suzette

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good place to stay
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team., il giorno 1 mag 2024
Ms. Miller,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.

10/10 Eccellente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Free breakfast
Soggiorno di 5 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 1 mag 2024
Warm Comfort Greetings Rebecca!Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Yours in hospitality,

10/10 Eccellente

Nicholas

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great deal
Soggiorno di 6 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 30 apr 2024
Warm Comfort Greetings Nicholas,Thank you for taking the time to share such a wonderful review it is truly appreciated! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

10/10 Eccellente

Danjela

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice please for the price. Will be back! Thank you!
Soggiorno di 2 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 1 mag 2024
Warm Comfort Greetings Danjela,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Yours in hospitality

8/10 Buono

Hermes, SEFFNER

Soggiorno di 2 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 29 apr 2024
Warm Comfort Greetings Hermes!Thank you for taking the time to share such a wonderful review it is truly appreciated! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

10/10 Eccellente

Jag

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The stay was great- very convenient to Atlantis and the Marina. Everyone was awesome - the service staff were very professional Big shout out to Sherie in house keeping - she was great and the manager was great as well- Also Rhonda- she was great too Thank you for making our time pleasant and relaxing - our little kids loved it
Soggiorno di 7 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 28 apr 2024
Warm Comfort Greetings Jag,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Warm Regards,

8/10 Buono

EDITH

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The food was subpar. The ability to use Atlantis facilities was great.
Soggiorno di 5 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 28 apr 2024
Warm Comfort Greetings Edith,Thank you for taking the time to complete a review of our hotel based on your present stay at Comfort Suites, Paradise Island. As a guest, your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. I would like to assure you that we take your concerns seriously. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, it is clear that we fell short in your case, as we continually work to improve our services and take corrective actions and prevent similar occurrences.Thank you for bringing your concerns to our attention. Warm Regards,

6/10 Soddisfacente

Brittany

Viaggio con la famiglia
Needs updates!
Soggiorno di 3 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 27 apr 2024
Warm Comfort Greetings Brittany,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm regards

10/10 Eccellente

Kash-Shawna

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I enjoyed my time here and the pass to Atlantis was an added bonus. Highly recommend!!
Soggiorno di 2 notti a febbraio 2024
Risposta di Team Comfort Suites, il giorno 26 apr 2024
Warm Comfort Greetings Kash-Shawna,Thank you for taking the time to share such a wonderful review it is truly appreciated! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

10/10 Eccellente

Shaikh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Team Comfort Suites, il giorno 26 apr 2024
Warm Comfort Greetings Shaikh,We appreciate your kind review and look forward to hosting you again in Paradise!Wishing you a "Suite" day ahead!Yours in hospitality,

10/10 Eccellente

Betzabeth

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Realy good and confortable.
Soggiorno di 1 notte a febbraio 2024
Risposta di Team Comfort Suites, il giorno 25 apr 2024
Warm Comfort Greetings Betzabeth!Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

8/10 Buono

Gail

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I would have given the staff 5* if it weren’t for the front desk staff. Attitude, seems annoyed with questions. Couldn’t be less helpful.
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Gail,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm Regards,

8/10 Buono

Wayde

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Property is dated but cleans and comfortable.
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Wayde! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Have a 'Suite' Day!

8/10 Buono

Wayde

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Property and amenities are a bit dated but still clean and comfortable. Staff are extremely friendly and accommodating. Having access to the Atlantis water park is a bonus we enjoyed.
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Wayde! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Have a 'Suite' Day!

8/10 Buono

Brian and Susan, Woodbridge

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Crusoe’s Signature Salad with chicken was tasty and the chicken was moist and perfectly seasoned. The desk staff and housekeeping were delightful.
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Brian and Susan! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Have a 'Suite' Day!

10/10 Eccellente

Daveanand

Mi è piaciuto: Pulizia
Great customer service.
Soggiorno di 2 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 26 apr 2024
Warm Comfort Greetings Dave Anand,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

6/10 Soddisfacente

Francisco Javier

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Great location! Older property in need of upgrades in the rooms. Bathroom rooms cleanliness was bad. Comfortable beds
Soggiorno di 3 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 24 apr 2024
Warm Comfort Greetings Francisco Javier,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm Regards,

10/10 Eccellente

Lance M

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Admission to Atlantis! Walk to shops and restaurants. Breakfast every morning was great!
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 23 apr 2024
Good Day Lance,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,

6/10 Soddisfacente

Jay W, Daniel Island

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel needs to be remodeled.
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 23 apr 2024
Warm Comfort Greetings Jay,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm Regards,

10/10 Eccellente

Gordon F

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The Personnel they were fantastic.
Soggiorno di 3 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 22 apr 2024
Warm Comfort Greetings Gordon F,Thank you for sharing your wonderful experience with us and we look forward to hosting you again in Paradise.Yours in hospitality

8/10 Buono

john

Mi è piaciuto: Pulizia e servizi
All was good except vending machines didn’t
Soggiorno di 3 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 23 apr 2024
Good day John,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,

2/10 Terribile

Bianca-Kristina

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 27 apr 2024
Good Day Bianca-Kristina,Thank you for taking the time to complete a review of our hotel based on your present stay at Comfort Suites, Paradise Island. As a guest, your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. I would like to assure you that we take your concerns seriously. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, it is clear that we fell short in your case, as we continually work to improve our services and take corrective actions and prevent similar occurrences.Thank you for bringing your concerns to our attention. Warm Regards,

6/10 Soddisfacente

Seslyn

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property need more access for people in wheelchair and strollers, they need to be closer access to the dinning room.
Soggiorno di 2 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 22 apr 2024
Warm Comfort Greetings Seslyn,We value and appreciate your feedback - this feedback is important to help us become even better.Thank you for staying with us and we look forward to hosting you on your next visit to Paradise.Yours in hospitality,

2/10 Terribile

Yolanda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely property!!!! Breakfast was great daily. Would definitely stay here again!
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good Day Yolanda,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,

10/10 Eccellente

Angeline

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Brianna was great! That is an amazing crew you have. Thank you! I will definitely come back.
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good Morning Angeline,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,

10/10 Eccellente

Robert, North Andover

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved having breakfast and going over to Atlantis for the day to come back and relax by the pool. Staff was amazing!
Soggiorno di 5 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good evening Robert,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Wrm Regards,

8/10 Buono

Kelly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very friendly and helpful. Grounds are beautiful and restaurant and breakfast very good. Enjoyed our stay!
Soggiorno di 5 notti a febbraio 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good evening Kelly,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,

6/10 Soddisfacente

Joanne B, Clifton

Mi è piaciuto: Pulizia e servizi
There was construction going on across the street from the hotel. Super noisy at the pool not relaxing at all. They had speakers by the pool they could’ve played music or something to drown out the construction. They were power washing the pool area as well, so that was noisy and inconvenient you couldn’t walk around. Came to my room to make the bed or change the towels. I left some thing in the hospitality room and conveniently it was never located.
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good day Joanne,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, and it is clear that we fell short in your case. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future.Again, thank you for bringing your concerns to our attention.

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Staff were extremely attentive and helpful, hotel and restaurant. Close walk to Atlantis and well worth the savings from staying at Atlantis
Soggiorno di 5 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 18 apr 2024
Good evening David,Warm Comfort Greetings Keisha,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Yours in hospitality,

10/10 Eccellente

Faye J

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a lovely relaxing stay we were able to use the amenities at Atlantis and the beaches were incredible and our stay was affordable!
Soggiorno di 3 notti a febbraio 2024
Risposta di Team Comfort Suites, il giorno 18 apr 2024
Good evening Faye J,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Yours in hospitality,

10/10 Eccellente

Aimee

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 7 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 21 apr 2024
Good Morning Aimee,Warm Comfort Greetings! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Warm Regards,

10/10 Eccellente

Keisha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They where very friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di Team Comfort Suites, il giorno 18 apr 2024
Warm Comfort Greetings Keisha,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Yours in hospitality,

6/10 Soddisfacente

Charisse Mirasol

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Found Cockroach in room, broken doors, it gave me itchy marks from my legs, it was not comfortable sleeping, breakfast was average, stinks in hallway, elevator was broken we had to get stuck for couple minutes coz elevator was shaking, rude front desk. Not happy at all.
Soggiorno di 4 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 17 apr 2024
Good day Charisse Marisol,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, and it is clear that we fell short in your case. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future.Again, thank you for bringing your concerns to our attention.

10/10 Eccellente

Tatyana

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hotel not to far from Atlantis and we also received day passes as well since the pool was getting redo. The staff was also very nice
Soggiorno di 3 notti a gennaio 2024
Risposta di Comfort Suites Management, il giorno 17 apr 2024
Warm Comfort Greetings Tatyana,Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.Warm Regards,

6/10 Soddisfacente

Angeline, Calgary

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
This was a great option if you want to go to the Atlantis water park. It was really good value in comparison to other hotel options on Paradise Island. As a family of 5 with 3 little kiddos, we had to book 2 rooms, which was more than we needed, so it was a little pricey. But as a family of 5 no where would allow for only one room booking. The rooms themselves were a bit dated and a bit tired. They provided a complimentary breakfast which was pretty good. It provided both hot and cold food options. The kids LOVED Atlantis. It would have been helpful at check in if they had let us know that the tap water is NOT drinkable at the hotel. They do however provide you with two small bottles of waters per room per day. Bottled water was otherwise quite expensive to purchase at the hotel. If you plan to go to the Atlantis waterpark on the day you check out you have to get your bracelet before check out time - again would have been helpful if this was conveyed at the time of check in. We brought refillable water bottles and refilled them at breakfast. Atlantis also has water stations.
Soggiorno di 3 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 16 apr 2024
We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations.Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, and it is clear that we fell short in your case. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future.Again, thank you for bringing your concerns to our attention. We value your continued support and look forward to the opportunity to welcome you back to Comfort Suites, Paradise Island, in the near future for a more enjoyable and memorable stay.

8/10 Buono

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 15 apr 2024
Good day Jonathan,Thank you for taking the time to share such positive feedback! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in ParadiseYours in hospitality,

8/10 Buono

Linda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very enjoyable experience
Soggiorno di 4 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 15 apr 2024
Good day Linda,Thank you for taking the time to share such positive feedback! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in Paradise.Yours in hospitality,

8/10 Buono

Louise, Repentigny

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Près du parc d’attractions Atlantis
Soggiorno di 1 notte ad aprile 2024
Risposta di Team Comfort Suites, il giorno 22 apr 2024
Warm Comfort Greetings Louise,Thank you for sharing your wonderful experience with us and we look forward to hosting you again in Paradise.Yours in hospitality

10/10 Eccellente

Marycolette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Team Comfort Suites, il giorno 15 apr 2024
Good day Marycolette,Thank you for taking the time to share such positive feedback! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in Paradise.Yours in hospitality,

8/10 Buono

Emmanuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location was a good one. Nothing outstanding about the hotel itself
Soggiorno di 2 notti ad aprile 2024
Risposta di Mary Hanna, il giorno 13 apr 2024
Dear Emmanuel,Thank you for choosing comfort suites Paradise Island as your choice of accommodation.Warm Regards,

10/10 Eccellente

Dania

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect 🙌
Soggiorno di 3 notti ad aprile 2024
Risposta di Mary Hanna, il giorno 13 apr 2024
Dear Dania,Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Eccellente

penny, swisher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was friendly. The hotel was clean and quiet. Close to most attractions
Soggiorno di 6 notti ad aprile 2024
Risposta di Mary Hanna, il giorno 13 apr 2024
Dear Penny,Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Warm Regards

8/10 Buono

Stephen Woojin, ELKRIDGE

Mi è piaciuto: Pulizia e personale e servizio
The location is the best because there are beaches, shopping, and restaurants nearby.
Soggiorno di 2 notti a marzo 2024
Risposta di Mary Hanna, il giorno 13 apr 2024
Dear Stephen,We are delighted that the close proximity to the beaches and restaurants met your expectations. We look forward to seeing you in the future.Warm Regards,

6/10 Soddisfacente

Michael

You get add in fee of about $40 per day for maid service, yet I got no maid service either day of my stay.
Soggiorno di 2 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 12 apr 2024
Good day Michael,Warm Comfort Greetings,Warm Comfort Greetings Thank you for your feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As our valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future.Again. We value your continued support and look forward to the opportunity to welcome you back to Comfort Suites, Paradise Island, in the near future.

10/10 Eccellente

Julian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was good and staff was friendly; best things is the proximity to Atlantic and beach. I wish restaurant menu had more choices or breakfast more variety, but overall I’ll come back there.
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team., il giorno 10 apr 2024
Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We truly appreciate your honest feedback and are delighted to hear we met your expectation.We want to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We appreciate the opportunity to learn more about your specific issues, as listed so that we can take corrective actions and prevent similar occurrences in the future.We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future,

8/10 Buono

dennis

Love the hospitality
Soggiorno di 4 notti ad aprile 2024
Risposta di Comfort Suites Management Team., il giorno 10 apr 2024
Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.

8/10 Buono

Heather

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff. Comfy beds & clean room. Water pressure was extremely poor. Showering was a challenge.
Soggiorno di 5 notti ad aprile 2024
Risposta di Comfort Suites Management Team, il giorno 13 apr 2024
Good day Heather,Warm Comfort Greetings Thank you for your feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As our valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future Again. We value your continued support and look forward to the opportunity to welcome you back in the near future.

8/10 Buono

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Staff very accommodating I found friendlier then staff at atlantis
Soggiorno di 4 notti a marzo 2024
Risposta di Mary Hanna, il giorno 9 apr 2024
Dear Susan,Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued Expedia members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards