Suite monolocale, 1 letto king, fumatori | Una scrivania, tende oscuranti, ferro/asse da stiro
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Recensioni per Super 8 by Wyndham Paris IL

2 out of 5
Super 8 by Wyndham Paris IL
11642 Illinois Hwy 1, Paris, IL

Recensioni

6,8
Valutazione di 10 - Eccellente. 55 su 259 recensioni" "
Valutazione di 8 - Buono. 91 su 259 recensioni" "
Valutazione di 6 - Soddisfacente. 47 su 259 recensioni" "
Valutazione di 4 - Scarso. 33 su 259 recensioni" "
Valutazione di 2 - Terribile. 33 su 259 recensioni" "

7,4/10

Pulizia

7,4/10

Personale e servizio

5,4/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

2/10 Terribile

Miranda

Viaggio con animali domestici, Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
How about those bed bugs and fallen out window screens stacked up by the front door....the room we had was a smoking/non smoking room. It had burns in EVERYTHING, including The tub and, toilet, seat
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Benjamin

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Reserved a king bed smoking....jot available .....Got 'upgraded' to a 2 full bed smoking which is a huge downgrade!....Damaged walls are repainted paint doesnt match....had hole in door for bathroom could see smoke alarms were removed from the hallway and walls were dangling loose several lights in hallway were blinking like a strobe outside door had no lock on in it anyone could walk in
Soggiorno di 2 notti ad aprile 2024

2/10 Terribile

Rich

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel receptionist stated that our reservation was canceled by Expedia. Check with Expedia and reservation was not cancelled. Hotel wanted us to pay extra $100 a night. When Expedia sent reservation again we finally got a room at our original rate. Hotel wanted to charge me $20 for upgrade from King to 2 queen beds since King rooms were sold out. Ended up not paying the $20 after more discussion. Took 30 minutes to check in. Not a good experience.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Rasheed

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
pretty mid to be honest
Soggiorno di 5 notti a marzo 2024
Risposta di Amit, il giorno 4 apr 2024
Thank you so much for the review sir,Please visit us again and hope you have a wonderful day.Thank you,Amit.

2/10 Terribile

Breanna

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would like to request a full refund. The property workers were rude and switched the original check out time to whatever they wanted it to be resulting In me and my husband to have to leave earlier than what was expected in the contract.
Soggiorno di 2 notti a marzo 2024
Risposta di Amit, il giorno 25 mar 2024
Apologies for the Inconvenience Regarding Your CheckoutDear Breanna Richardson,We sincerely apologize for any inconvenience caused during your recent stay with us. It is always our utmost priority to ensure our guests feel comfortable and respected throughout their visit.We regret any misunderstanding regarding the checkout time. Our intention was not to rush your departure, but rather to ascertain your preference for checkout arrangements. Please accept our sincerest apologies if this was not communicated clearly.Your feedback is invaluable to us, and we assure you that we will address this matter with our staff to prevent such occurrences in the future. We deeply value your patronage and hope to have the opportunity to welcome you back under more favorable circumstances.If there's anything further we can do to remedy the situation or assist you with your future reservations, please do not hesitate to contact us directly.Warm regards,Super 8 Paris.

4/10 Scarso

Abigail

Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

Daniel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room had bed bugs they refunded then retook money from card and a extra 151 without being authorized
Soggiorno di 3 notti a gennaio 2024

8/10 Buono

Thomas

Soggiorno di 3 notti a dicembre 2023
Risposta di Amit, il giorno 25 mar 2024
Thank you immensely for taking the time to share your experience with us. We're thrilled to hear that our team member made your stay memorable and that you felt warmly welcomed. Your kind words truly motivate us to maintain our standards of professionalism and hospitality. We look forward to welcoming you back for another exceptional stay at Super 8

2/10 Terribile

Emma

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e comfort della camera
Terrible experience, terrible owners
Reserved online. Online the room said pet friendly under “included in stay” so i didn’t think it would be an issue to have my dog with. A few days in, i was told by front desk that i had to pay for my pet, to which i replied ok that’s my bad i thought it was included in the cost of my pet friendly room. The owners then lied and told me that my fiance explicitly told them that we had no pets (she never spoke a word to them, as i got the room online and i was the one who checked in to begin with). I didnt have the money at the time to pay, as i just paid for 8 days upfront. So i told them that i could pay them thursday morning, as i get paid Wednesday night. They said that was fine, then on Wednesday around 4pm they called my room, requesting me to come to the lobby to pay them, even though i had already told them that i would have it thursday morning, and was told that it was fine, and that is what i told them during this phone call. About an hour later, two people from the staff come banging on my door, demanding me to pay them after i already told them more than once that i simply didn’t have it yet, and as soon as i am paid they will get the pet fee. When i told her i was waiting to be paid, i was told to make it faster. Terrible experience, terrible owners.
Soggiorno di 8 notti a dicembre 2023

2/10 Terribile

Billy

Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

Michael

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a novembre 2023

2/10 Terribile

Anna

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
You could hear people walking above and closing door flushing toilet all around. Breakfast was a joke. The only option was a cereal. Yogurt exparied, no coffee, appes old- wrinkeled. The bed sheets had a stain and mirror wasn't clean.
Soggiorno di 1 notte a novembre 2023

2/10 Terribile

Dara

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bad
Windows and doors busted out and extremely dark parking lot. Did not feel safe to stay there so booked a different hotel last minute. I would not recommend staying here.
Soggiorno di 1 notte a novembre 2023

4/10 Scarso

Raymond

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a ottobre 2023

4/10 Scarso

Jagger

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Staff is inattentive and side doors are not secure so anybody can just walk in. Rooms were ok except for one of the bed sheets having burn holes in it. Rooms are not cleaned daily (occupied rooms). Asking the staff for anything is a major inconvenience to their life.
Soggiorno di 3 notti a ottobre 2023

10/10 Eccellente

Sheila

Soggiorno di 2 notti a ottobre 2023

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Don’t stay here
Breakfast was not ready in time and not everything was available. There were people using drugs in the property.
Soggiorno di 2 notti a ottobre 2023

2/10 Terribile

Stacy

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was horrible!!! Only good thing was the bed was comfortable BUT it also had Bed Bugs !! The shower head wasnt even fasten on right so I FIXED IT..Had to get my room key reprogrammed every day i was there. That whole place need a overhaul...I AM NEVER STAYING THERE AGAIN !!!
Soggiorno di 4 notti a ottobre 2023

4/10 Scarso

Steve

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My room had no tv remote. No secure door lock and none of the outlets worked in the room. We couldn't even charge our phones. The rooms stink and the hallways do also.
Soggiorno di 2 notti a ottobre 2023

6/10 Soddisfacente

Robert

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Here’s the deal. I needed a place to stay in a pinch. If was about on par with my expectations. The cleanliness was the biggest issue. Dirty towel on the back of bathroom door, floor not vacuumed anywhere in building, the tile floor was sticky. Comforter was riped. There were even opened mini shampoo bottles. The lights in the 2nd floor was flashing like strobe lights and falling off wall (this was fixed sometime after we arrived at night). There was also a single smoke detector chirping somewhere upstairs. I get it, it was a Super 8, it was cheap. I still think some pride in cleaning room should be there. Also, plan otherwise for breakfast. Was very limited and basically gone about an hour in. In the end. The bedding besides the comforter was fine. We slept, left and moved on. Which is what to expect to do if you stay here.
Soggiorno di 1 notte a ottobre 2023

2/10 Terribile

Wayne

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Reservation was Not as stated, I was charged extra to get a room. If it was not for bad weather and a long day, I would have refused the room. Room was Very dirty and Very smelly. I would not recommend this motel to anyone!!
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

David

Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

John

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Was hard to find. Was not in town and I thought I missed it as it appeared I was on my way to the next town. So I turned back to town. The room had no chair but did have a table to put a laptop on! Toilet seat did not have any nuts on the bolts and moved about freely. Someone could fall and get injured (and sue) Sorry but I've stayed in better Super 8's. Unfortunate the days of looking at a room first are gone.
Soggiorno di 1 notte a settembre 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 2 ott 2023
Dear John,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8 paris.Best regards,

10/10 Eccellente

lori

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was good and clean, the only thing I didn't like I ended up with a smoking room instead of non smoking
Soggiorno di 3 notti a settembre 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 2 ott 2023
Dear Lori,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8 paris.Best regards,

4/10 Scarso

Jawarren

Soggiorno di 7 notti a settembre 2023

8/10 Buono

David

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Economical
Soggiorno di 1 notte a settembre 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 18 set 2023
"Dear David,Thank you for taking the time to share your experience. We're glad to hear that your recent visit was up to your expectations and you enjoyed. We appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8 by Whydham ParisBest regards,

6/10 Soddisfacente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Meh
No towels. Faucet was completely off the tub. Only one comforter on the bed. Not upset, as I just needed a place to sleep and I live close enough I could shower when I got home, but it was odd.
Soggiorno di 1 notte a settembre 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 14 set 2023
Dear Meh,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8.Best regards,

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 14 set 2023
Dear Michelle,Thank you for taking the time to share your experience. We're very happy to hear that your recent visit was as per your expectations and you enjoyed. Your feedback is very important for us, and we appreciate your honest feedback.Thank you again for your feedback and for choosing Super 8Best regards,

4/10 Scarso

Rachel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
While staying at this hotel I arrived back at the hotel late in the evening. When I entered my room I found that it had not been cleaned and that I had no new towels. I went to the front desk to just ask for new clean towels. They informed me that I could not get clean towels as they were closed until 6:30 in the morning. I explained that I was leaving early the next morning and that I needed the towels before then. They said there was nothing that they could do. I was unable to get clean towels and had to use small hand towels.
Soggiorno di 1 notte a settembre 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 2 ott 2023
Dear Rachel,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8 ParisBest regards,

6/10 Soddisfacente

Austin

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 2 ott 2023
Dear Austin,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8 paris Best regards,

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dirty
Dirty smelly bed bugs roaches no breakfast
Soggiorno di 1 notte ad agosto 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 2 ott 2023
Dear Guest,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8 paris Best regards,

2/10 Terribile

Dennis

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Air conditioning only cooled to about 80 degrees when set to 60. There were bed bugs.
Soggiorno di 1 notte ad agosto 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 2 ott 2023
Dear Dennis,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8 paris Best regards,

2/10 Terribile

Kelly

Non mi è piaciuto: Personale e servizio
Don't reward thieves by giving them more $$
Nobody at front desk. Rang bell and waited and waited and waited. Called and finally someone came to answer the phone. Booked through Hotels.com.com, arrived and was told they had cancelled my reservation. No cancelation received by Hotels.com. Guy assures me they have. Have disputed with Hotels.com and with my credit card, but these liars keep telling them the charge is valid even though I was never even allowed in the building.
Soggiorno di 1 notte a maggio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 2 ott 2023
Dear Kelly,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8 paris Best regards,

2/10 Terribile

Layton

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything ans they wont refund my money. 177$ for a room I never used and they told me too bad so sad. I called Wyndham and they said they couldnt help either. 3 different business and none willing to help. THIEFS
Soggiorno di 2 notti a luglio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 11 ago 2023
Dear Layton,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super 8 By Wyndham.Best regards,

4/10 Scarso

Karla

Viaggio di gruppo
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Anyone need an ash tray?
We had asked for a non smoking room. Upoa arrival, we opened the door, it smelled like a dirty ashtray. I killed a spider in the bathroom. It was one of those rooms you didn't want to put any luggage on the floor. At least it didn't have bed bugs. The carpet looked dirty also. It's in need of replacing. I highly doubt we won't be staying there again as this is an annual visit.
Soggiorno di 1 notte a luglio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 26 lug 2023
Dear Karla,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing

6/10 Soddisfacente

Michael

The Paris Wyndham Super 8 did not meet the stds of cleanliness or state of repair as those I stayed at in Hays KS or Fruita CO. It was okay but those two set a different expectation.
Soggiorno di 1 notte a luglio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 26 lug 2023
Dear Michael,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
A decent stay
I needed a place for a couple of nights. The clerk was very friendly, so much in fact that he lifted my spirits during a really difficult time. I feel like the value was okay. The room was clean, but the halls looked like they needed to be vacuumed and there was litter in the parking lot. Other than that, it was quiet and I found the bed and pillows very comfortable.
Soggiorno di 1 notte a luglio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 15 lug 2023
Dear Guest,Thank you for taking the time to share your experience. We're sorry to hear about our halls, We are working on it. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.

10/10 Eccellente

Lesa

Soggiorno di 2 notti a luglio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 29 lug 2023
Dear Lesa,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing.

6/10 Soddisfacente

Terry

Viaggio di gruppo
Mi è piaciuto: Condizioni e dotazioni della struttura
When we finally got the room there were no towels, calleed front desk to get towels but they never showed up. Had to call back in the morning to getvsaid towels.
Soggiorno di 2 notti a luglio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 12 lug 2023
Dear Terry,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Super8 Paris.Best regards,

6/10 Soddisfacente

Robert

Soggiorno di 1 notte a luglio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 26 lug 2023
Dear Robert,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing

4/10 Scarso

Peter

Soggiorno di 1 notte a giugno 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 20 lug 2023
Dear Peter,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing us.Best regards,[Team members]"

8/10 Buono

christopher

Soggiorno di 7 notti a giugno 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 14 lug 2023
Dear ChristopherThank you for taking the time to share your experience.

4/10 Scarso

Noelle

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
So my husband and I frequent this chain wherever we are. This hotel was probably one of the worst I have stayed at. At check in the person at the desk told me that my payment was declined. I told him I can get my phone to show the receipt and after going back and forth he tried telling me I didn’t need to show him that but he needed payment. Then he said he would give me my key but he will continue looking into this. At this point I got my phone and showed my receipt. Then I asked for the second key for my husband and he tried charging me for having another person…again I showed my reservation was for 2 people. I then had to ask where the room was…..found it and called Expedia to make sure there was no issue and they called the hotel because there was not. I never got a second key, which is fine because we were together the whole time but I had still asked for it. I also asked for extra shampoo, conditioner and soap, specifically one of each and was told he would bring it to me…I’m home now and still waiting. Every time we left and came back our key wouldn’t work so I had to get a new key. The last key I received I asked if I should leave the key in the room for checkout because we were leaving very early and this man gave me the dirtiest look. The ac unit was moldy and when I turned it on that’s all you could smell. One hour after we checked in, housekeeping tried to get into our room even though we had the do not disturb up but never came back during our stay. HORRIBLE!
Soggiorno di 2 notti a giugno 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 6 giu 2023
Hi Noelle,Thank you for taking the time to share your valuable review. I am truly sorry that you weren’t able to fully enjoy your stay with us. and also I am sorry that your room had a a/c issue. In that type of situations, we definitely change the room in order to offer you better experience. However, we don’t have any information of requesting a change of room or informing the situation regarding the a/c. We really encourage our guest to inform front desk in order to assist them properly. We hope you can give us the opportunity to welcome you again and offer you a better stay.

2/10 Terribile

Deborah

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Dirty smells terrible
Soggiorno di 1 notte a giugno 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 5 giu 2023
Dear Deborah,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing us.Thanks

6/10 Soddisfacente

Jatoria

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Bathroom had something that was dried up and around the entire toliet, the room and hotel had an off stuffy smell
Soggiorno di 1 notte a maggio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 15 giu 2023
Hi JatoriaGood morning,Thank you for bringing this issue to our attention. We are working on those issue to make it better with the help of professional local cleaner.I would like to welcome you back to our improved Motel!

10/10 Eccellente

Delbert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was excellent
Soggiorno di 1 notte a giugno 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 5 giu 2023
Dear Delbert.Thank you for your review and for choosing our hotel. We are glad to know that you enjoyed your stay. And We looking forward to having you again as a guest in our hotel.

8/10 Buono

Lawrence

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Very clean
Soggiorno di 1 notte a maggio 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 5 giu 2023
Dear Lawrence,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Thanks

8/10 Buono

Felicia

Soggiorno di 4 notti ad aprile 2023
Risposta di Raj, il giorno 9 mag 2023
Dear Sir/Madam,Thank you for completing our customer feedback survey after your recent stay at our hotel.Our guests are very important to us and our staff does their best to try and accommodate all the concerns. We always push to provide a strong customer experience for our guests, so feedback like yours will certainly be shared with our on-site team.We hope you will escalate in your family and groups and will visit us again soon.Thanks & Regards,Priya Raj AgrawalGeneral ManagerSuper8 Paris IL

6/10 Soddisfacente

Vincent

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 5 notti ad aprile 2023
Risposta di Super 8 Paris, Team Member (Kamal), il giorno 5 giu 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Thanks

10/10 Eccellente

Catherine

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly and responsive staff, clean and great value overall
Soggiorno di 1 notte ad aprile 2023
Risposta di Raj, il giorno 9 mag 2023
Dear Sir/Madam,Thank you for completing our customer feedback survey after your recent stay at our hotel.Our guests are very important to us and our staff does their best to try and accommodate all the concerns. We always push to provide a strong customer experience for our guests, so feedback like yours will certainly be shared with our on-site team.We hope you will escalate in your family and groups and will visit us again soon.Thanks & Regards,Priya Raj AgrawalGeneral ManagerSuper8 Paris IL