Hotel vicino a Park Plaza Shopping Center - Lake Charles

“This was a simple but CLEAN hotel. We were there only about 8 hours but it served its purpose. Not fancy but overall great for the price”

“Great stay”

“If you want a coffee maker you have to buy one! We had one small bar of soap. No king size bed. Only one light blanket. I could go on but you get the idea.”

“I like.”

“Horrible experience staying here! Had my property stolen from my room by the maintenance worker while I was gone with my daughter and friends. Front desk person was rude when asked about extra towels or to get toilet paper! Told us they were out and tht it was our problem not theirs! Definitely would not recommend staying here EVER!!”

“Comfortable and no issues”

“Very pleased with our stay!”

“There was nothing about the property I liked. Here I am paying $$ per night, yet when I called downstairs to ask for a tooth brush the simple response was "we no longer carry toothbrushes.........call the gift shop", Really! I'm not a smoker, so the fact smoking is prevalent everywhere was a big "NEVER AGAIN".”

“Beautiful property with great restaurants. Excellent service throughout resort.”

“The hotel was clean, nice staff, nice pool and the room was spacious for all of us including pets.”

“My favorite thing is they have a Dunkin Donuts. We liked that there were food options right there. We would definitely stay again.”

“Great location and friendly staff”

“This property was run down and in need of a facelift! Our “presidential suite” had a door that wouldn’t even lock because the door jam and the deadbolt did not align. You didn’t need a key, you could push the door open without a key. Not secure at all! They moved us to a downgraded room that was terrible. A slipcover was over the loveseat because the love seat had chunks out of it. The bathroom had mildew and the grout was out of the floor tile. I could go on and on about how run down this...

“The manager on site was very helpful, understanding and open to hear the couple of things I was asking about he reassured me next time I visit it should all be completed, like upgrades etc.The staff I came across was also nice and understanding Thank you I appreciate it. Maria Morales”

“Staff checking us in helped us above and beyond.”

“The air did not work, hot and muggy”

“The room was clean and perfect for a brief stay that night.”