Hotel a Pelham

“A wonderful place if you’re looking for something authentic. The rustic atmosphere, surrounded by nature, makes you feel connected to the true spirit of Tennessee. It may not be modern, but that’s exactly what makes it special. A peaceful and memorable stay.”

“The carpet in the room was a little sticky. The bed was very comfortable. I was disappointed that the room smelled like smoke despite the fact that it was supposed to be a non-smoking room. The continental breakfast in the morning was okay. Overall I got what I paid for.”

“Nice place”

“Nice staf”

“The staff was extraordinarily warm, hospitable, and helpful. It was an ideal stay experience and the only issue we encountered was a door that stuck a bit- and that was scheduled for maintenance.”

“We went through Expedia to pay for 3 rooms but when we got there Best Western said we had only booked 1 room so we had to pay for the rooms again…very frustrating- even showed the hotel our receipt with payment to Expedia. Will not be going to Best Western again.”

“The floor wasn’t cleaned. There were stains on the sheets and towels. The bed was missing a piece out of the base frame. Flooring and bathroom tile was new and nice. Missing junk out of the bathroom door. Due to being older didn’t have secured lock. Sink drain was clogged.”

“The AC was great, parking was ample. The structure and the room were a little shabby and in need of some repair/maintenance work, but sufficient for our one night stay. The tub was odd, it was very slippery and seemed very narrow, had to be very careful not to slip. For the price I would visit again for a short stay.”

“Omgoodness this place is absolutely amazing!!! We went for a spiritual journey and it was perfect!! The lake & water fall creek with seats sitting in the water was perfect for my reading and meditating. It is absolutely beautiful!!! They had a concert Saturday night, we didn't go to the actual concert but was right beside it and they were fabulous!! Great place to stay! We will definitely return. Thank you so much for everything!”

“Breakfast”

“Clean rooms and common area, decent breakfast, close to dining. Very friendly staff”

“Great place to stay the night. Had some trouble with accidentally booking two rooms. Front desk gave me the information on how to get refunded and I was refunded promptly.”

“Spiders in the tub and bathroom Bugs climbing on the bathroom floor Breakfast was not fresh No lighting in the pool area when I questioned the service desk I was told they were having trouble and they do not work The lower hall floor is very unlevel to walk on Definitely not nowhere near four star we will not stay there again”

“The staff is great , room Is clean , with a correct breakfast .”

“Clean room, parking, breakfast, wifi”

“Website advertises breakfast, has dining tables and chairs, but doesn’t serve breakfast. Nice showers and bathroom though. Host fills up coffee creamers by request. She was kind”

“Staff was very rude! Booked on line for 2 adults, just so happens that it took staff 15 minutes to "find" my reservation and somehow on the managers phone it showed only 1 adult. Had to pay an additional $11.00. Manager complained to us that he makes no money when rooms are booked through Expedia! Not the customers problem. Room was dark and dingy. There was not enough towels in the room. Roll of toilet paper was almost empty, no Kleenex. Would never stay again or recommend this hotel to...

“The room was nice and comfortable and the staff was friendly and helpful.”