Hotel a Pencombe

“The accommodation was clean and spacious. The decor is quite dark, but probably because of the dark beams. The welcome in the pub wasn’t great, we weren’t acknowledged whilst standing with our bags in the pub. I understand the stafff are busy, but a simple’hello, we’ll be with you in a minute’ would be nice. We didn’t see any members of staff as the breakfast is a completely self service buffet. On the whole we would have felt more welcome if somebody had appeared at some point eg maybe when you...

“We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again.”

“Breakfast was okay but highly recommend dinner which was very good. Staff friendly and helpful and dog welcomed.”

“Room was fairly new and clean. A little too hot during the night but the window did open slightly. Just to note the room is part the church which we didn’t realise until we got there. Right next door the bells were ringing every 15 minutes on the evening, then started again at 8am and lasted longer in the morning to call for service (it was Sunday). I enjoyed them but just to note in case you were wanting a lie-in. There is no option for breakfast although the listing did state it would be...

“Clean and beautiful place”

“A friendly welcome by the staff and very attentive throughout our stay. Room 8 was excellent with plenty of space and a large bath with separate shower. Food selection was great and expertly prepared. Plenty of choices for breakfast. Good selection of drinks at the bar. Several walks from the hotel and the river Wye is only a 15 minute walk away.”

“Good place to stay in Malvern area. Straight on the trail. Good rooms, nice staff, good breakfast.”

“Main issues were a) the "bistro" and bar area looked nothing like the pictures on the website. Most of the dining tables had been replaced by a pool table and dart boards. Broken or unused furniture was piled up at the side of the room. After taking one look, we decided that eating here was not an option. Similar unwanted furniture etc was piled up on the stairs to the second floor. All in all, there is no way this could be described as a tidy place b) our room was immemdiately above the bar....

“Had a great stay here, comfotrable beds, nice size room and good shower. Lovely meal in the pub too! ”

“This hotel provided a reasonably sized and comfortable room. The bathroom, although a bit small, was well-organized, making it convenient for guests. The breakfast was excellent value for money, offering a variety of hot food options. However, the bathroom had a very unpleasant smell that persisted throughout our entire stay of six days. I suspect it was coming from the shower curtain fabric or the sewer line. Additionally, the bathtowels were not made of cotton.”

“The room was good in size and decor , garden room suite. We were on the ground floor the room above us you could hear everything even the person snoring , the floor must have been floorboards and we could hear everything, This woke us up and continued throughout the morning!”

“This place is a fabulous bargain. Amazing price with a really good breakfast included. There’s no skimping in care, the room was faultlessly clean, and was spruced up each day of our stay. This particular room was a little small but with a big, comfy bed. Perfect for a base to sleep when going out during the day. Staff on site where hard working and helpful. We definitely will be back”

“Any hotel that is not vat registered doesn’t qualify as a hotel in my opinion ”

“The staff were lovely especially the young man who checked us in and explained everything we needed. The food was fantastic we ate at the pub that night and stayed bed and breakfast. The breakfast was fantastic .”