Hotel per famiglie a Philadelphia

“Our concert was canceled last minute, forcing us to switch cities. While other providers helped us, this hotel refused to refund a room we couldn’t use. Even though a local game made it easy for them to rebook the room, we were left $350 out of pocket. The manager dismissed our situation, and Expedia didn’t follow up. Disappointing customer care.”

“I have stayed at this hotel for the past four years, which makes it especially disappointing to say that the property has gone downhill significantly. The room was very unkempt and not properly cleaned. There was dust on the furniture and lamps, the ceiling and bathroom vents were filthy, and even the safe buttons were so dirty that we did not want to use it. The drying towel looked like a rag because it was torn. There were several other cleanliness issues as well, but these were some of the...

“The staff were wonderful and informative.”

“Terribile esperienza. Sapevamo che c’erano dei lavori in corso, ma quando siamo arrivati ci hanno detto candidamente che l’ascensore non funzionava e nessuno si è offerto di portarci le valigie o di aiutarci e abbiamo dovuto portare da soli le valigie per quattro piani di scale percorrendo le scale di emergenza, dove c’erano gli operai che stavano pitturando le scale. Personale per nulla cordiale e disponibile. La colazione poteva essere decisamente meglio. Anche la macchina dei pancake era...

“Everything was great”

“Clean, well maintained and the rooms were really well done. Loved the property and the staff was very welcoming and helpful. 100% will stay again if in the area. Great location to the arenas ”