Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 606 su 1005 recensioni" "
10 - Eccellente
606
Valutazione di 8 - Buono. 243 su 1005 recensioni" "
8 - Buono
243
Valutazione di 6 - Soddisfacente. 95 su 1005 recensioni" "
6 - Soddisfacente
95
Valutazione di 4 - Scarso. 33 su 1005 recensioni" "
4 - Scarso
33
Valutazione di 2 - Terribile. 28 su 1005 recensioni" "
2 - Terribile
28
9,4/10
Pulizia
9,2/10
Personale e servizio
8,2/10
Servizi
9,0/10
Condizioni e dotazioni della struttura
8,8/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Marion
5 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All was good.
Marion
Soggiorno di 1 notte a maggio 2024
Risposta di Ryan Y. , il giorno 5 mag 2024
Hey Marion, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
6/10 Soddisfacente
Felix
Viaggio di lavoro
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Corporate hipster aesthetic complete with a condesa/Mexico City themed bar restaurant area with the charm of a Cincinnati Applebees. Rooms are meant to be edgy but the harsh lighting, laminate floors, raw concrete ceilings, and dysfunctional electric industrial blinds offer the aesthetic comfort of a Norwegian prison cell. On the upside: staff was nice and everything was clean. If the rates were $100 less/night our judgement would have been less harsh.
Felix
Soggiorno di 1 notte a maggio 2024
Risposta di Ryan Y. , il giorno 5 mag 2024
Dear Felix, We are sorry to hear your stay was less than pleasurable. However, we are a micro-hotel, and we understand that this concept does not work for everyone. We apologize that we did not meet your standards and welcome you to stay with us again, so that we may make things right! Sincerely, Your Motto Hosts
8/10 Buono
taquan
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice Vibe
taquan
Soggiorno di 1 notte a maggio 2024
Risposta di Ryan Y. , il giorno 5 mag 2024
Hey Taquan, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Danaja
Viaggio di coppia
2 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was very nice and comfortable for my partner and I. A safe walk, and a nice quiet environment.
Danaja
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 5 mag 2024
Hi Danaja, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Rae
Viaggio con la famiglia
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel itself was very nice. Room was small but so well done. Would have given 5 stars, but the music from the rooftop bar was so loud that it made sleeping a challenge. When I mentioned this to the front desk they said that the rooftop was a separate owner and that they have made attempts to ask them to lower it,but with no success. They did apologize for the noise.
Rae
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 1 mag 2024
Dear Rae, We are sorry to hear that your stay was less than satisfactory, here at Motto we strive to give our guests the best possible experience and we are sorry if we dropped the ball. If you ever happen to stay with us again, please feel free to reach out so that we can make your stay as special as we possibly can! Sincerely, Your Motto Hosts
8/10 Buono
Denis
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nous sommes allés durant le congé de Pâques de 2024. Peu de gens et de circulation automobile. Dans ce contexte, l'endroit était silencieux et l'environnement des plus agréable.
Denis
Soggiorno di 2 notti a marzo 2024
Risposta di Ryan Y. , il giorno 1 mag 2024
Dear Denis, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Colleen
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Colleen
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 1 mag 2024
Dear Colleen, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
William, Piedmont
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
William
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 1 mag 2024
Dear William, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Ksenia
Viaggio di lavoro
29 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The place was nice for a business trip. Easy to walk to.
Ksenia
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 30 apr 2024
Dear Ksenia, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
6/10 Soddisfacente
Kirsten
Viaggio di coppia
28 apr 2024
Very small rooms, super thin walls, and the view from our fourth floor windows were terrible. However, it’s a good location and has convenient parking.
Kirsten
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 30 apr 2024
Dear Kirsten, We are sorry to hear that your last visit with us was less than satisfactory. We understand that the configuration of our rooms can cause your stay to be a bit noisy, and we apologize that all the commotion ruined your stay here at Motto. We would love to make things right, and we invite you to stay with us again! Sincerely, Your Motto Hosts
4/10 Scarso
Zipporah
23 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stayed 3 nights and was told that I was gonna have someone refresh my room and bring new towels each day I was there. No one came, so I called down to the service center and asked for new towels. I had to call multiple times until the night before I left someone finally brought new towels smh. Someone had a party on my floor, and they were literally so loud between 12 AM and 4AM. I didn’t get any sleep and there was nothing I could do about it because no one was at the front desk to receive a complaint. The room is extremely small with hardly any sink space the bathroom. When I was standing at the sink brushing my teeth, my legs would touch the toilet because it was so close to the sink. The cloth shower curtain in the bathroom was stained and disgusting. They need to replace those. I like the TV and the hardwood floors, but I expected more for the $630 I spent for 3 nights. No complimentary water, nothing. The Cambria hotel is much bigger and better hotel. I would recommend going with them if it’s cheaper on the days you’re going. Overall nice location near a lot of things
Zipporah
Soggiorno di 3 notti ad aprile 2024
Risposta di Ryan .Y, il giorno 25 apr 2024
Dear Zipporah, Thank you for taking the time to provide feedback regarding your experience at Motto Philly. I sincerely apologize for the cleanliness of your room and for all other issues you encounter during your visit. Thank you for your feedback. Please be confident that we will share the points you have outlined with all levels of leadership. The time taken to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to deliver exceptional experiences in every hotel, for every guest, every time. Best regards, Your Motto Hosts
10/10 Eccellente
Sarah
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Extra extra-clean room with everything a person needs, easy walk to Rittenhouse Square and to the Reading Market/Convention Center. Friendly service!
Sarah
Soggiorno di 2 notti ad aprile 2024
Risposta di Ryan Y. , il giorno 22 apr 2024
Dear Sarah, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Jaime
Viaggio di lavoro
19 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
The rooms are tiny and the hotel is loud. Walls are thin.
Jaime
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 22 apr 2024
Dear Jaime, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Janina
18 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Janina
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 22 apr 2024
Dear Janina, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Carlos Ivan
Viaggio con la famiglia
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Its Fine
Carlos Ivan
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 15 apr 2024
Dear Carlos Ivan,We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Bryan
13 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bryan
Soggiorno di 3 notti ad aprile 2024
Risposta di Ryan Y. , il giorno 15 apr 2024
Dear Bryan, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Matthew
Viaggio di coppia
10 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Definitely a great hotel to stay at in downtown Philly, fantastic location
Matthew
Soggiorno di 3 notti ad aprile 2024
Risposta di Ryan Y. , il giorno 11 apr 2024
Dear Matthew,We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Keith
10 apr 2024
Keith
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 30 apr 2024
Hi Keith, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Lisa
10 apr 2024
Lisa
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 30 apr 2024
Hi Lisa, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Garrett
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Garrett
Soggiorno di 2 notti ad aprile 2024
Risposta di Ryan Y. , il giorno 11 apr 2024
Hey Garrett, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Marlene
8 apr 2024
It was a nice place. Walking distance to the 30th train station. It was quiet. Would recommend the Motto.
Marlene
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan Y. , il giorno 11 apr 2024
Hey Marlene, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
helene
Viaggio di lavoro
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place but expensive
helene
Soggiorno di 1 notte ad aprile 2024
Risposta di Motto Guest Relations, il giorno 7 apr 2024
Hello valued guest, we are pleased to hear you enjoyed your stay here at Motto by Hilton Philadelphia. We would love for you to come visit us again when you are back in the Philly area!
8/10 Buono
Sabine
6 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Sabine
Soggiorno di 2 notti a marzo 2024
Risposta di Motto Guest Relations, il giorno 7 apr 2024
Hello valued guest, we are pleased to hear you enjoyed your stay here at Motto by Hilton Philadelphia. We would love for you to come visit us again when you are back in the Philly area!
10/10 Eccellente
Oren
Viaggio di lavoro
5 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Optimal for business purposes
Oren
Soggiorno di 2 notti ad aprile 2024
Risposta di Motto Guest Relations, il giorno 7 apr 2024
Hello valued guest, we are pleased to hear you enjoyed your stay here at Motto by Hilton Philadelphia. We would love for you to come visit us again when you are back in the Philly area!
10/10 Eccellente
Emmanuel
3 apr 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Staff members were awesome, specially MO, she is just so helpful and kind to everyone :)
Emmanuel
Soggiorno di 3 notti a marzo 2024
Risposta di Motto Guest Relations, il giorno 7 apr 2024
Hello valued guest, we are pleased to hear you enjoyed your stay here at Motto by Hilton Philadelphia. Thank you for taking the time to recognize our wonderful staff here at Motto. We cannot wait for you to come visit us again when you are back in Philly!
10/10 Eccellente
Francinne
1 apr 2024
Francinne
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 22 apr 2024
Dear Francinne, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Kourtney
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kourtney
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan .Y, il giorno 1 apr 2024
Dear Kourtney, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Adhrika
Viaggio di coppia
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was safe and clean, loved all the dining options and special shoutout to the cafe and the rooftop bar! Would definitely choose Motto for my future hotel stays :)
Adhrika
Soggiorno di 2 notti a marzo 2024
Risposta di Motto Guest Relations, il giorno 7 apr 2024
Hello valued guest, we are pleased to hear you enjoyed your stay here at Motto by Hilton Philadelphia. We would love for you to come visit us again when you are back in the Philly area!
10/10 Eccellente
alexis
31 mar 2024
alexis
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 22 apr 2024
Dear Alexis, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Jean
Viaggio di lavoro
29 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The area is safe, quit, and have unique dining options; nevertheless, parking was difficult.
Jean
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 30 mar 2024
Dear Jean, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Janae
28 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I loved it here.
Janae
Soggiorno di 2 notti a marzo 2024
Risposta di Ryan Y. , il giorno 29 mar 2024
Dear Janae, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Christine
Viaggio con la famiglia
26 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very conveniently located, just a few mins walk to Rittenhouse Square. My daughter and I walked 18 mins to Reading Terminal Market. The city is flat, so it's very walkable. The staff was nice and friendly, and the café sells delicious homemade treats and also coffee. Our room was a bit small, but it was fine and had everything we needed. Overall, it was a good stay! I would recommend it especially for the location.
Christine
Soggiorno di 1 notte a marzo 2024
Risposta di Motto Guest Relations, il giorno 26 mar 2024
Hello valued guest, we are pleased to hear you enjoyed your stay here at Motto by Hilton Philadelphia. We would love for you to come visit us again when you are back in the Philly area!
6/10 Soddisfacente
Kevin
24 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kevin
Soggiorno di 3 notti a marzo 2024
Risposta di Motto Guest Relations, il giorno 26 mar 2024
Dear valued guest, we are so sorry to hear you did not enjoy your stay with us here at Motto by Hilton Philadelphia. Here at Motto we strive to ensure all our guests have a great experience. We would love for you to reach out to us directly to tell us more about your experience with us. Motto is always looking for new ways to improve our hotel experience
10/10 Eccellente
Andrew
Viaggio di lavoro
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great business hotel. Rooms are very small- fine for short-term business travel but would be challenging for family vacations. Friendly staff, nice property, quiet rooms, great location- easy walk to many good restaurants. Have stayed here twice and will again in the future.
Andrew
Soggiorno di 2 notti a marzo 2024
Risposta di Ryan Y. , il giorno 21 mar 2024
Hi Andrew, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Dean
Viaggio con la famiglia
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall, well pleased. However, some nights, there are noisy motorists driving around.
Dean
Soggiorno di 3 notti a marzo 2024
Risposta di Ryan Y. , il giorno 21 mar 2024
Dear Dean, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Camesha
Viaggio di coppia
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay!! Definitely recommend
Camesha
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 21 mar 2024
Hi Camesha, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Jianyuan
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jianyuan
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 21 mar 2024
Dear Jianyuan, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Bethany
17 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super friendly staff, very efficient experience, great location/walkable!
Bethany
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 21 mar 2024
Hi Bethany, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
Julia
17 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved this hotel!! it was so cute. The rooms were very spacious. They have really nice shampoo and conditioner. The staff was extremely friendly and helpful. They also have snacks downstairs and a microwave so that’s always nice if you wanted to just cook your own snack the coffee shop in the lobby is incredible. The cold brew with oat milk is one of the best cold brew I’ve had I would highly recommend this hotel. It’s super cute, quiet, comfortable and has a restaurant and a rooftop bar. Perfect location, close to everything!!
Julia
Soggiorno di 2 notti a marzo 2024
Risposta di Ryan Y. , il giorno 21 mar 2024
Hi Julia, We are happy that you enjoyed your stay here with us, and we appreciate your feedback and kind words! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Magdalena
16 mar 2024
Magdalena
Soggiorno di 2 notti a marzo 2024
Risposta di Ryan Y. , il giorno 21 mar 2024
Hey Magdalena, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Arkadii
15 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Arkadii
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 17 mar 2024
Dear Arkadii, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Shirley
15 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Shirley
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 17 mar 2024
Dear Shirley, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
10/10 Eccellente
KIMBERLY
15 mar 2024
KIMBERLY
Soggiorno di 1 notte a marzo 2024
Risposta di Motto Guest Relations, il giorno 7 apr 2024
Hello valued guest, we are pleased to hear you enjoyed your stay here at Motto by Hilton Philadelphia. We would love for you to come visit us again when you are back in the Philly area!
4/10 Scarso
Hardy
13 mar 2024
Hardy
Soggiorno di 1 notte a marzo 2024
Risposta di Motto Guest Relations, il giorno 7 apr 2024
Dear valued guest, we are so sorry to hear you did not enjoy your stay with us here at Motto by Hilton Philadelphia. Here at Motto we strive to ensure all our guests have a great experience. We would love for you to reach out to us directly to tell us more about your experience with us. Motto is always looking for new ways to improve our hotel experience
4/10 Scarso
Taisje
10 mar 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I was extremely disappointed in my stay at the Motto. My first room wasn’t clean. There was hair in the bathroom sink and the floor wasn’t swept accurately. The staff quickly moved me into another room but the view was terrible and there was an odor. You could also hear every time someone tried to adjust the blinds.
Taisje
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 14 mar 2024
Dear Taisje, Thank you for taking the time to provide feedback regarding your experience at Motto Philly. Your feedback is extremely valued as it allows us the opportunity to maintain our commitment to deliver exceptional service. I would like to express my sincerest apologies for your unpleasant experience with the cleanliness of your rooms. It is our top priority to ensure our guests leave fully satisfied, and I am disappointed this was not your experience. Your patronage is greatly appreciated, and we would love the opportunity to restore your faith in the Motto brand. Should your travels bring you back to Philly, please reach out to me directly at ryoung@modushotels.com and I will personally see that you have a seamless experience.Best regards, Your Motto Hosts
10/10 Eccellente
Caroline
Viaggio con la famiglia
10 mar 2024
Mi è piaciuto: Servizi
As expected and staff friendly and helpful
Caroline
Soggiorno di 2 notti a marzo 2024
Risposta di Sincerely, Your Motto Hosts, il giorno 12 mar 2024
We are happy that you enjoyed your stay with us! We hope to welcome you back soon!
10/10 Eccellente
Fabian
10 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good location (bike station around the corner, 30th Union Station in walking distance, Metro Suburban), friendly staff, comfortable bed, they take a 150 USD deposit, no fridge or water boiler in the room
Fabian
Soggiorno di 2 notti a marzo 2024
10/10 Eccellente
Nannette
Viaggio di lavoro, Viaggio con la famiglia
8 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
In the city of Philly. Convenient to everything. Staff friendly and helpful.
Nannette
Soggiorno di 1 notte a marzo 2024
Risposta di Sincerely, Your Motto Hosts, il giorno 12 mar 2024
We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again!
10/10 Eccellente
Askar
3 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel
Askar
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 5 mar 2024
Dear Askar. We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts
8/10 Buono
Osvaldo
3 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The area was perfect.
Osvaldo
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Y. , il giorno 5 mar 2024
Dear Osvaldo, We are happy that you enjoyed your stay here with us, and we appreciate your feedback! We hope to host you again! Sincerely, Your Motto Hosts