Resort e hotel con spa a Phoenicia

“Staff was super sweet. But there should be some sort of service to take you to your room/bring you up to the main lodge for dinner. Maybe a front desk person with a golf cart. Pretty dangerous to walk down that path alone at night in the dark after some drinks at dinner. Otherwise, very chic and comfortable. ”

“Had I known we would have stayed at a ground floor room (parking lot right in front of it... fact not mentioned during the Expedia booking experience), I never would have booked this place. Stayed awake half the night.... the next door neighbours were loud past 11p.m. despite the hotel's policy.... would not consider revisiting this place. ”

“We had to have our room changed because there was no heat. I was upgraded to a larger room, but we lost our view of the waterfalls. Which was significant to me. They did not charge me for the upgrade. It would have been nice if they had a coffee machine in the room. In order to get coffee in the morning, you needed to go to the hotel lobby. The heated bathroom floors were fantastic.”

“Staff was great. My 3 star rating is only because there were no sign ups left when arriving for the 3PM check-in. Without this, for the sauna or infrared room; it leaves you to be "stealing time" where you can..(also feels a bit absurd for the rate you pay.) I had to scramble out of one solo sauna after first finding it empty, because a couple had booked it, and they told me they were also booked for the infrared (double dipping also leaves others without.) Feels unfair for another guest to...

“Clean rooms ”

“Breakfast was very good. Cocktails were phenomenal!”

“Clean room, restaurant was amazing had dinner and breakfast there and amenities were great. ”