ApartHotel a Phu Quoc

“Property location was far from posting. Inaccurate pictures on posting. Deceptive practices to obtain renters. Property management company goes through many persons- transfer of customers annoying. Communication through many people of multiple levels. No hand soap, no hand towels. Newer location- some grab and buggy drivers unfamiliar with location.”

“Nhân viên rất vui vẻ và nhiệt tình hỗ trợ thông tin du lịch, dịch vụ cho mình. Gần khách sạn cũng có vài quán ăn, tạp hóa nên cũng không phải lo đi xa để mua đồ, ăn uống. Tuy nhiên, khách sạn vẫn chưa được chu đáo lắm. Mình tới nhận phòng rồi mà đồ dùng trong phòng vẫn chưa được chuẩn bị. Có bữa đang tắm thì hết nước nóng. Ở đây hơi nhiều muỗi, côn trùng nên tối là phải đóng cửa cẩn thận. Hy vọng khách sạn sẽ sớm cải thiện những điều trên thì sẽ tuyệt vời. ”

“Good accomodation”

“It was listed as 4 stars and when i got there the rooms are infested with bugs and dirty everywhere but the manager was really friendly and gave me a full refund ”

“We were very very disappointed when check in , we booked one the apartment 3 bedrooms sea view & fireworks, but They want to give us 3 bedrooms different level no view at all , we rejected it then we had the problem too much problem communicated with owner ,5 hours couldn’t check in because she didn’t know ENGLISH at all , she took the email from Expedia then translated it in Vietnamese languages , wasn’t exactly that the booking, finally after 5 hours fighting then she gave us the apartment 3...

“Unfortunately, our stay was not very pleasant. The noise from the neighboring room and the room above made it impossible for us to sleep well. The soundproofing is really poor, and noise from the hallway and common areas can be clearly heard inside the room.”

“La stanza era bella con uno splendido panorama ”

“Everything was great. Location great. The only recommendation is to specify exactly how to get to the hotel and to provide more hangers and face towels without requesting.”