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Recensioni per Vinpearl Resort & Spa Phu Quoc

5 out of 5
Vinpearl Resort & Spa Phu Quoc
Bai Dai, Gach Dau, Phu Quoc, Kien Giang

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 300 su 584 recensioni" "
Valutazione di 8 - Buono. 181 su 584 recensioni" "
Valutazione di 6 - Soddisfacente. 58 su 584 recensioni" "
Valutazione di 4 - Scarso. 29 su 584 recensioni" "
Valutazione di 2 - Terribile. 16 su 584 recensioni" "

9,0/10

Pulizia

8,6/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Marco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel di grande levatura, servizio impeccabile personale cortese e organizzazione eccellemte
Soggiorno di 4 notti a marzo 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 8 apr 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Marco,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management,

10/10 Eccellente

gianni, italia

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Buon compromesso
Ottima struttura , abbastanza organzzata , ampi margini di miglioramento
Soggiorno di 6 notti a febbraio 2018

2/10 Terribile

htlmng, Roma

Non mi è piaciuto: Pulizia
Una vera schifezza
Camere sporche, mare altamente inquinato, piscina bella ma sporca, pasti al buffet sempre uguali. Davvero pessimo prenotate altrove non portate i bambini qui!!!!.
Soggiorno di 7 notti a gennaio 2018

8/10 Buono

Tuan

Viaggio di coppia
Everything is excellent except the room is not really clean… the lights are kind of warm but sometimes we need the natural light special in bathroom, the carpet is old and worn out, even the room service not to bother vacuumed, I noticed when I dropped a few pieces of plastic and still there for 3 days… and the lavatory is so greasy… seems only cleaned by customer when using it. We stayed 3 nights, and we used to rising the cups after used, room service should replace them instead leave alone until we call to replace them. I can given only 4 stars. My
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Management, il giorno 29 apr 2024
Dear Mr Tuan Greetings from Vinpearl Resort & Spa Phu Quoc! Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Spa Phu Quoc soon. Yours very truly,Hotel Management

10/10 Eccellente

Dario

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The place is amazingly beautiful
Soggiorno di 3 notti ad aprile 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 26 apr 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr. Dario,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team

10/10 Eccellente

HYEJI

Soggiorno di 3 notti ad aprile 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 28 apr 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr/Ms Hỵei,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management,

10/10 Eccellente

Calvin Vi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great breakfast buffet that was included.
Soggiorno di 3 notti ad aprile 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 23 apr 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Calvin,On behalf of the Management and staff of Vinpearl Resort And Spa Phu Quoc, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our wonderful staff, our entertainment and our facilities.We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our resort as well as Phu Quoc.With warm regards,Hotel Management

10/10 Eccellente

Linlin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was clean and staff was helpful and good food. Would definitely come back.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Management, il giorno 16 apr 2024
Dear Mr./Mrs.Linlin,Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Spa Phu Quoc. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,Hotel ManagementHotel Management

10/10 Eccellente

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful place and the best customer service love it Will do it against
Soggiorno di 3 notti ad aprile 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 15 apr 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr. Gary,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team

8/10 Buono

Lkhagva

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
大変お世話になりました。 ありがとうございます。
Soggiorno di 5 notti a marzo 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 30 mar 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear MR SHAGDAR LKHAGVA,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management

10/10 Eccellente

Pui

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good service and staff are friendly fully recommended
Soggiorno di 3 notti a marzo 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 24 mar 2024
Dear Mr/Ms Pui, We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. With warm regards, Vinpearl Resort & Spa Phu Quoc Management Board

8/10 Buono

Jose

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is nice, but the staff doesn’t have the empower to help the customer to get the best experience
Soggiorno di 4 notti a marzo 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 22 mar 2024
Dear Mr. Jose Grijalva,Thank you for staying at our resort with arguably the longest beach in Vinpearl Resort And Spa Phu QuocWe can see that you had overall a pleasant holiday and apologize if our staff at the bar made you feel not welcome enough.Your feedback regarding to our staff is valid and we will see if we can revise our procedures to further increase guest satisfaction.We do hope to welcome you back one day.With warm regards,Hotel Management Board,

10/10 Eccellente

Hiep

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 3 notti a marzo 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 7 mar 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Hiep,Với những người làm nghề dịch vụ, niềm vui và sự hài lòng của khách là món quá vô giá và là mục tiêu lớn nhất mà chúng tôi ngày ngày hướng đến.Từng cán bộ nhân viên nơi đây, luôn lấy đích đến là nụ cười của mỗi khách hàng làm động lực cố gắng hàng ngày nên sẽ không khó để bắt gặp hình ảnh nhân viên đặt tay lên trái tim họ trong bất kỳ khoảnh khắc nào khi bắt gặp khách hàng trong phạm vi 6 bước chân của họ. Chúng tôi rất vui khi quý khách đã có khoảng thời gian tuyệt vời tại Vinpearl Resort and Spa Phu Quoc. Bên cạnh đó, quý khách đã hài lòng với tất cả dịch vụ mà chúng tôi đã cung cấp tại khách sạn đặc biệt là Huynh với sự hiếu khách và tận tâm , bạn ấy đã ghi được dấu ấn trong lòng Qúy khách.Chúng tôi rất vui mừng khi được Qúy khách đã dành tặng những lời khen tuyệt vời về phục vụ và sự thân thiện của nhân viên, chắc chắn đây sẽ là động lực giá trị để thúc đẩy sự duy trì chất lượng dịch vụ nhằm đem lại những kỳ nghỉ thoải mái và đáng nhớ khi Khách hàng lựa chọn Vinpearl Resort and Spa Phu Quoc.Hy vọng sẽ được phục vụ Quý khách trong tương lai không xa. Cảm ơn quý khách đã ghé thăm hòn đảo với cảnh hoàng hôn tuyệt đẹp nhất.Trân trọng,Ban Quản Lý Khách Sạn,

6/10 Soddisfacente

Kimi

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e servizi
ホテルのプールやビーチ、テニスコートなどの施設は広々して良かったです。古い建物のせいもあってか、客室はあまり清潔感がなくカーペットのしみなど気になりました。シャワーは熱いお湯が出ず、トイレも水の流れが止まらなくなったりと問題がありました。問い合わせのため夜10時頃にレセプションに電話しても誰も出ず、困りました。レストランは種類が少なく、メニューも限られていたので、子どもとの食事には少し不便でした。あと、スパでの対応があまり良くなかったです。
Soggiorno di 2 notti a febbraio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 19 feb 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear MS KURITA KIMI,Thank you for your recent correspondence regarding to Vinpearl Resort And Spa Phu Quoc. We appreciate you taking the time to make us aware of your experience during your recent stay.We are really grateful of your comment that we can improve our service better in future. Nevertheless, please accept our apology for the problems you experienced during your stay. We would do our best and improve our services and we wish we would have another chance to make your holiday more memorable.We look forward to welcoming you back.With warm regards,Hotel Management Board,

8/10 Buono

lindsey marie

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 5 notti a febbraio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 17 feb 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Ms. Lindsey Marie,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team

10/10 Eccellente

jusuk

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
very good!!!!
Soggiorno di 3 notti a febbraio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 9 feb 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Jusuk,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was beautiful and well maintained.
Soggiorno di 4 notti a febbraio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 9 feb 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear David,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management

10/10 Eccellente

karam

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
밥은 맛있는데 냉장고가 너무 안시원해요
Soggiorno di 2 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 3 feb 2024
Dear Karam,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board,

10/10 Eccellente

Erdembileg

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 31 gen 2024
Dear Mr. Erdembileg,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board,

10/10 Eccellente

Erdembileg

Soggiorno di 4 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 29 gen 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr. Erdembileg,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team,

4/10 Scarso

THU

Soggiorno di 2 notti a gennaio 2024
Risposta di Thuan, Nguyen Cong, il giorno 22 mar 2024
Dear Ms. Thu,Thank you for choosing Vinpearl Resort & Spa Phu Quoc for your recent stay. We appreciate you taking the time to leave a review.While we strive to create an exceptional experience for every guest, we understand that sometimes things don't go as planned. Would you be willing to share any details about your recent stay that may have impacted your experience? Your feedback is important to us and helps us continuously improve our resort.Our goal is to ensure all our guests leave with lasting positive memories. If there's anything we can do to improve your perception of Vinpearl Resort & Spa Phu Quoc, please don't hesitate to contact us directly. We'd appreciate the opportunity to earn your trust and welcome you back for a more enjoyable stay in the future.Sincerely,Thuan NguyenGuest Experience Manager

8/10 Buono

Toren

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It ok like Disney nothing open up there yet
Soggiorno di 6 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 27 gen 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Toren, The way you have highlighted the service, location and facilities really gives confidence to the team. They certainly work hard each day to please every guest and we are glad this was the case during your stay.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With warm regards,Hotel Management Team,

8/10 Buono

Hoam

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
집안에 도마뱀이 나오는 자연 친화적인 숙소입니다. ^^
Soggiorno di 3 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 23 gen 2024
Dear Hoam,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

10/10 Eccellente

Minkyu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 23 gen 2024
Dear Minkyu,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

8/10 Buono

Lisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cons: Very secluded
Soggiorno di 1 notte a gennaio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 31 gen 2024
Dear Ms. Lisa,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board,

10/10 Eccellente

Ngoc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Short vacation
Great place, good foods and friendly staffs. Don’t have any restaurants near by this resort. So if we get tired of the same food we can only go to the street foods at Grandworld near by.
Soggiorno di 3 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 17 gen 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Ngoc,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

8/10 Buono

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 16 gen 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Ms.Lisa,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi HiepFront Office Duty Manager

10/10 Eccellente

Hokeun

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
리조트 사용후기
직윈들 친절하고 편이시설과 바닷가 가까워서 가족여행에 좋습니다. 다만 식당이나 마트등 편의시설은 아직 들어오질 않아서 다운타운 촉으로 택시 타고 다녀야합니다 빌라 빌리니 프라이빗 수영장 있어서 좋아요
Soggiorno di 4 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 16 gen 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Hokeun,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi HiepFront Office Duty Manager

2/10 Terribile

Ruslan

Non mi è piaciuto: Servizi
I wish my voice to be heard by Vinpearl Resort&Spa owners, but anyway, doesn’t matter, since I never going there again. Anything they were able to screw up - they did. Terrible management, the only things they were not able to fail is the sea, beautiful water, mild and soft. First - is an Expedia issue as well - the lie about room size - my Junior suite was written to be 86 square meters size - is barely reached 30. Room was not clean, the room carpet full of spots, and dust, room furniture are old and scratched, room sofa - dirty, asked to change the room - no joy, hotel was fully booked. Breakfast Lunch and Dinner - another story. If you not attending it at the very beginning - any time you enter there - no clean tables available, you have to ask turtle moving staff to clean it, it were looking like cheap canteen offering street food. Also food itself, by the middle of the meal time half of the food are not available at the buffet, you have to ask them to bring some. I spoke to duty manager about floor condition, full of spots and food remains - the hotel staff don’t wash it between meal services, they wash it overnight only. Another issue are the sunbeds at the pool and beach site - Vinpearl invited full hotel of guests…so many, but the amount of sunbeds maybe 50 only..regardless a lot of space available between to install additional .so,,,,once you haven’t been found any you are along under direct sun rays. Is it 5 star resort ? What are you taking about, it’s the hell.
Soggiorno di 11 notti a gennaio 2024
Risposta di Ruslan Muchminov, il giorno 17 gen 2024
Dear Mr. Ruslan MuchminovWe are sorry to hear that your stay at our establishment did not meet your expectations.e truly apologize for your expectations not being met at Vinpearl Resort and Spa Phu QuocWe cannot imagine how this experience has affected your trip, it must not be pleasant. Your feedback has been provided to the team to improve. After all, we thank you so much for spending your holiday here and giving us your trust despite having many other options. Once again, please accept our sincere apologies for not having been able to make your stay with us enjoyable to the fullest. We would be thrilled if you would visit us once again, as we would definitely ensure that this second visit on the beautiful island of Phú Quốc becomes memorable.With warm regards,Nguyen Thi Ngoc TranGuest Experience Manager

10/10 Eccellente

Jessica

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay in Vinpearl Resort & Spa
Facilities is very nice, excellent service and the food is very good.
Soggiorno di 2 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 14 gen 2024
Dear Jessica,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

10/10 Eccellente

hyeryong

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
직원 모두가 너무 친절하였습니다~ 청결상태도 깨끗했습니다. 다음 해외여행도 빈펄리조트에서 하고 싶습니다
Soggiorno di 4 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 11 gen 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Hyeryong,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

6/10 Soddisfacente

Phuong Kim

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 14 gen 2024
Dear Regina,Thank you for taking the time to provide feedback regarding the facilities in our villa. We appreciate your input and would like to address your concerns.We understand that maintaining high-quality facilities is crucial to ensuring a pleasant stay for our guests. We apologize if you found any aspects of our villa in need of improvement. Rest assured, we take your feedback seriously and are committed to making necessary renovations and enhancements.We have already initiated a comprehensive review of our facilities to identify areas that require immediate attention. Our management team is actively working on a renovation plan to address any shortcomings and ensure that our villa meets the highest standards of comfort and convenience.We value your feedback as it helps us identify areas for improvement. Thank you for choosing our villa, and we look forward to welcoming you back in the future to experience the improvements we have made.Best Regards,Tran Thi My Huyen

8/10 Buono

seunghoon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 11 gen 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Seunghoon,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

10/10 Eccellente

SUN A

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
최고!빈펄리조트 앤 스파 푸꾸옥
빈펄리조트앤스파푸꾸옥 정말 촤고였어요 불편함이 하나도없네요 영어를 좀 못하시는게 흠이지만 다 통합니다 조식도 맛있구요!!
Soggiorno di 2 notti a gennaio 2024
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 11 gen 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Suna,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

8/10 Buono

Abe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 30 dic 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 Eccellente

SEUNG HYEON

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 30 dic 2023
Dear Valued guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely,Vinpearl Resort and Spa Phu Quoc Team.

6/10 Soddisfacente

Abhishek

Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Andy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good
Soggiorno di 1 notte a novembre 2023
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 23 dic 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

8/10 Buono

hyun il

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a dicembre 2023
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 21 dic 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

10/10 Eccellente

RIHITO

Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 6 feb 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr. Rihito,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team

10/10 Eccellente

Hon Wan Samson

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 13 dic 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

10/10 Eccellente

HYUNBUM

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a dicembre 2023
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 13 dic 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

8/10 Buono

MMINKYUNG

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 13 dic 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

10/10 Eccellente

Gregory Allen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff at Phú Quốc is first rate. Really made us feel special. Thank you My Trinh.
Soggiorno di 5 notti a dicembre 2023
Risposta di Vinpearl Resort and Spa Phu Quoc Team., il giorno 10 dic 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 Eccellente

Hyesu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
깨끗하고 넓고 교통까지 편리했어요. 직원들도 어딜 가나 인사해주고 좋았음!
Soggiorno di 2 notti a novembre 2023
Risposta di From Vinpearl resort & spa Phu Quoc, il giorno 28 nov 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 Eccellente

Wee Tian

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room is very spacious and the breakfast spread is amazing.
Soggiorno di 3 notti a novembre 2023
Risposta di From Vinpearl resort & spa Phu Quoc, il giorno 28 nov 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 Eccellente

Cindy

Soggiorno di 3 notti a novembre 2023
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 17 dic 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

8/10 Buono

Brad

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
This is a good resort. It is reasonably priced and the staff and the food options are amazing. A few things that could be improved. Additional towels in the rooms, improved tv sets to smart tvs, improved tv channel options, and stronger Wi-Fi.
Soggiorno di 4 notti a novembre 2023
Risposta di Vinpearl Resort & Spa Phu Quoc Team, il giorno 5 dic 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 Eccellente

Ka Ho

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
很好的服務。還有免費機場接送
服務很好。生日還送了一個小蛋糕,很貼心。
Soggiorno di 2 notti a novembre 2023
Risposta di Vinpearl Resort and Spa Phú Quốc, il giorno 19 nov 2023
Dear Ka Ho,Thank you very much for sharing your marvelous comments, we are flattered to know that you had an overall great experience. It is our commitment to provide excellent services to all of our guests and it is great that our services impressed you.We do look forward to another opportunity to host you at Vinpearl Resort & Spa Phu Quoc, and once again, thank you for your kind recommendation.Warm regards,Hotel Management Team

10/10 Eccellente

James

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Incredible place with a great pool and beach. Very well priced with a great breakfast buffet!
Soggiorno di 4 notti a novembre 2023
Risposta di From Vinpearl resort & spa Phu Quoc, il giorno 16 nov 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,