Patong Lodge Hotel

La mattina del check out ci è stato richiesto di nuovo il pagamento delle consumazioni della cena del 31/12/15, consumazioni già pagate, si nostra richiesta la persona al banco a chiamato la responsabile per avere conferma dell'avvenuto pagamento poi confermato dalla responsabile! Ma non è servita la conferma in quanto a voluto comunque di nuovo il pagamento!

You have to leave your room key at the front desk any time you leave your room. You have to check our pool/beach towels at the front desk which must be returned by 7pm. Why not just charge the customer’s credit card if the towels aren’t brought back to the room instead? We had drainage issues in both the showers in our 2 bedroom hotel room. We requested they fix it 3 times and they told us to pull out the drain cover to alleviate the issues. Disgusting! The real issue was the drains needed to be cleaned. The room was outdated, dingy and old-nothing like the photos on their website. Very disappointed and frustrated by the service and condition of the room. I would definitely never stay here again. Do yourself a favor and book elsewhere. There are plenty of hotels nearby for the same cost that were much nicer. Location of this hotel was directly across the street from the beach. There are no sidewalks to get to local bars and restaurants, so I would not recommend staying here with small children. Also, this is a predominantly Russian tourist location and the Thais definitely cater to them. We felt a little discriminated against being American at this hotel. I requested late check out and the front staff tried to sell me on checking out at 4pm so I would have to pay extra. I told them 3 times I wanted to know how late I could stay without paying extra. Just seemed unprofessional for them to “up sell” me on staying longer so they could charge me.