Hotel vicino a Pinecliff Lake - West Milford

“The rooms.were updated and very clean. Staff was very helpful and friendly.”

“I booked the least expensive room for $68 later in the evening. When I arrived, the Desk person evidently had booked the last of those rooms to someone else. He said there were no such rooms available and gave me a double room which I did not need charged me nearly $20 more after taxes. He gave me the option of not staying there, but I had already driven 20 minutes out of my way for the less expensive room good busy practices as well as common decency dictate that he charged me the lower price,...

“Anil is an excellent and friendly host and a great chef. Thank you...”

“Very nice B&B, with a very gracious host who served us a wonderful breakfast.”

“1. The staff person was sleeping and thought it was morning but it was actually evening. 2. I do not think the room was cleaned ever. Everything is dirty and disgusting. 3. No towels and would not think it would be properly cleaned..”

“Floor 2 under construction, which closed the fitness center and caused some noise.”

“Jackie was an excellent hostess, everything was super clean, very comfortable bed, very cozy space, we loved it and we will be back.”

“Hotel was clean and the staff was pleasant. Included breakfast was a pretty good variety, although the dining room was small. This is the probably nicest motel/hotel in the area other than the resort and was a good value. I would definitely stay there again.”

“There is no fridge or microwave in the room.”

“I came up to visit the water park on the 3rd. We got stuck in the storm. Waterpark shut down , and the electricity at the motel and surrounding areas were all out of service”

“We got a suite, which was big and had a fully functional kitchen. I really liked the space. However there was a jackhammer going from 8:00 in the morning until 4:00 pm every day. And there was no escaping it -- you could also hear it while at the pool. When I talked to the manager, he apologized and offered to refund part of my stay. I never got the refund. We stayed for 3 nights, paid top dollar for a suite, and it was pretty miserable.”

“We arrived for a wedding with my kids. My son is disabled and has trouble with stairs. When we arrived I learned the elevator was not working and we would have to go up 3 flights of stairs to bring our things. When expressed concern over this issue to the front desk woman she told me to go somewhere else. I have never seen such poor customer service. The manager helped us find a room on the first floor that was an executive suite. It wasn't meant for a family but we made due. It wasn't clean or...

“Clean room staff”

“Dopo tante ore di guida arrivare al B&B di Bill è stato come un sogno, in mezzo a una campagna dove la sera le lucciole danzano tra gli alberi c'è una casetta curata e accogliente che non dime3nticheremo. La mattina dopo abbiamo visitato l'outlet village e i km in più fatti per arrivare a Stony Creek (15 minuti) sono valsi la pena! Unico rimpianto non aver previsto di rimanere lì un paio di notti in più.”

“Normale hotel, rispetto agli anni scorsi la colazione è praticamente inesistente e solo da asporto. Economico senza pretese.”

“Basic spot right off of the highway”