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Recensioni per Wyndham Garden Pittsburgh Airport

3 out of 5
Wyndham Garden Pittsburgh Airport
1 Industry Lane, Pittsburgh, PA

Recensioni

6,6
Valutazione di 10 - Eccellente. 218 su 1003 recensioni" "
Valutazione di 8 - Buono. 262 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 197 su 1003 recensioni" "
Valutazione di 4 - Scarso. 174 su 1003 recensioni" "
Valutazione di 2 - Terribile. 152 su 1003 recensioni" "

6,6/10

Pulizia

7,4/10

Personale e servizio

5,8/10

Servizi

6,2/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

2/10 Terribile

Kannan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Summary : Stay away from this property, at least till construction is complete. This is dated Apr 30, 2024. Details: The only good thing was nice front desk staff who worked with us in a civil and conducive manner. Other than that, there's nothing good - where do I start! this place is a dump; room cleaning is once every 3 days - what the hell do we need a hotel then? Rude housekeeper who did not show up when asked for and banged on the door probably because front desk gave her an earful; she refused to dust the room despite showing dust; just made the bed and flushed the toilet - claimed she was done in literally 2 days! And she lectured us, calling this place as not a hotel and just a "staycay" :( Room was full of dust, I found at least 3 insects in the room crawling over our bags and belongings! Hot water in the faucet was down to trickles.. Even liquid soap given was not enough for 2 for even for a day. I gave them lot of deference due to remodeling in progress but they should not accept bookings if they cant serve customers the basic faciltiies of a hotel.
Soggiorno di 5 notti ad aprile 2024
Risposta di Front desk, il giorno 2 mag 2024
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

6/10 Soddisfacente

Wayne

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
They are undergoing renovations, so it's a bit messy. Also 2 of the lights in our room weren't working. Beds were comfortable and the room was nice enough, but overall it was a meh experience
Soggiorno di 1 notte ad aprile 2024
Risposta di thank you , il giorno 10 apr 2024
Thank you for taking the time to provide us with a review, we hope you visit again soon!

10/10 Eccellente

Victor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di front desk , il giorno 10 apr 2024
Thank you for taking the time to provide us with a review, we hope you visit again soon!

6/10 Soddisfacente

Kelly

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room had holes in ceiling, no dining or bar options as advertised.
Soggiorno di 1 notte a marzo 2024
Risposta di Front desk Supervisor, il giorno 3 mar 2024
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. We have updated our website to reflect the renovations we do have taking place and we are sorry for any inconvenience this may have caused Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

10/10 Eccellente

Consuelo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Front desk supervisor, il giorno 22 feb 2024
Thank you for taking the time to provide us with a review, we hope you visit again soon!

4/10 Scarso

Tamekia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room, walls and doors were dirty. Hotel appears to be an older location but older shouldn't mean dirty and unkept. Ice machine only worked on one floor and it had black stuff coming out of the machine onto the ice.
Soggiorno di 3 notti a febbraio 2024
Risposta di Front desk , il giorno 19 feb 2024
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

8/10 Buono

Ramona

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Under renovation but good considering
Soggiorno di 2 notti a febbraio 2024
Risposta di Front desk supervisor, il giorno 18 feb 2024
Thank you for taking the time to provide us with a review, we hope you visit again soon!

4/10 Scarso

Gregory

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e servizi
Check in was fine and I understand they are remodeling, when I asked the woman at check in what time coffee would be ready in am, as we had an early flight she said there was always coffee available. This am at 530 my husband went down and there was no coffee, the girl at the front desk said it wouldnt be ready until 630. At 645 when we went down to leave she was just starting to set out the breakfast and still no coffee for us or the other people trying to get to their flights. When I asked her she was extremely rude and dismissive. The room was clean and comfortable.
Risposta di Front desk, il giorno 31 gen 2024
Thank you for your review. Coffee is 24 hours, however your husband was advised fresh coffee would be at 6:30 for breakfast time, since we make fresh coffee every 4 hours on schedule. When you saw our front desk worker in the middle of finishing set up for breakfast . You then proceeded to ask her where was breakfast that it was 6:45. She advised you she was currently finishing setting it up. She advised you unfortunately she was the only worker at that time. You told her that was not your problem, proceeded to curse at the worker, and before the worker could respond you walked off. However, we do want to inform you at that time our front desk worker is the only one to set up breakfast, make fresh coffee, check in/out guest, set up reservations, and answer phones. We do apologize for this inconvenience. Thank you,Wyndham front desk

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Front Desk, il giorno 26 gen 2024
Thank you for taking the time to provide us with a review, we hope you visit again soon!

2/10 Terribile

Stephanie, POLAND

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Arrived at property , to check
Soggiorno di 1 notte a gennaio 2024
Risposta di Front desk, il giorno 26 gen 2024
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

6/10 Soddisfacente

MONIQUE

In a very industrial area, this property is best suited to people doing business in the area. Under heavy renovations, the price was right for the condition of the place.
Soggiorno di 1 notte a gennaio 2024
Risposta di Front Desk, il giorno 24 gen 2024
Thank you for taking the time to provide us with a review, we hope you visit again soon!

8/10 Buono

Elizabeth

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This staff is always polite and courtesy with any interactions. Rooms was clean. It needs some updates, but they have started renovation. No breakfast was available during visit.
Soggiorno di 1 notte a gennaio 2024
Risposta di Front Desk, il giorno 24 gen 2024
Thank you for taking the time to provide us with a review, we hope you visit again soon!

10/10 Eccellente

Deepak

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel nestled in a quite zone
Decent price for a wonderful stay
Soggiorno di 2 notti a gennaio 2024
Risposta di Front desk, il giorno 24 gen 2024
Thank you for taking the time to provide us with a review, we hope you visit again soon!

6/10 Soddisfacente

Michelle

Soggiorno di 1 notte a gennaio 2024
Risposta di Front desk manager, il giorno 10 feb 2024
Thank you for taking the time to provide us with a review, we hope you visit again soon!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Wyndham Garden of Nothing.
Soggiorno di 3 notti a dicembre 2023
Risposta di Front Desk, il giorno 29 dic 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

6/10 Soddisfacente

Shawna

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Front Desk, il giorno 29 dic 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

2/10 Terribile

Mary, Erie

Non mi è piaciuto: Condizioni e dotazioni della struttura
The unit had no heat had to move. No water pressure to flush toilet or shower. The heater in 2nd room only worked on high fan and would heat then need to turn off to cool temp. There is no way to eat a meal except a grab and go breakfast. Finally, in the middle of nowhere. For a Wyndham it was a pathetic example of relaxation. We were not happy at all.
Soggiorno di 2 notti a dicembre 2023
Risposta di Front Desk, il giorno 29 dic 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

10/10 Eccellente

Lillian

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Front Desk, il giorno 29 dic 2023
Thank you for taking the time to provide us with a review, we hope you visit again soon!

2/10 Terribile

Luis

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wow is all i can say. At check in, I asked for adjoining rooms and was told hotel was sold out, i laughed at the lady as we were only the 5th car on the whole property. After huff and puff we got adjoining rooms. Restaurant has been closed since pre-Covid, breakfast was only bagels and pre wrapped muffins. Coffee tasted like dirt. Our room was dated and smelled like a museum. Place is gross and dated and in the middle of No Mans Land. Not remotely close to the airport.
Soggiorno di 2 notti a dicembre 2023
Risposta di Front Desk, il giorno 5 dic 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. We were sold out that day. You had requested for 2 queen adjoining rooms and we hardly had queens available. We did our best to accomodate you. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

10/10 Eccellente

Ronald

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Secluded area little known hotel from the early 70s being upgraded. Management was very friendly and helpful.
Soggiorno di 5 notti a novembre 2023
Risposta di Front Desk, il giorno 28 nov 2023
Thank you for taking the time to provide us with a review, we hope you visit again soon!

10/10 Eccellente

Theodore

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Located conveniently near Pittsburgh international Airport.
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 28 nov 2023
Thank you for taking the time to provide us with a review, we hope you visit again soon!

2/10 Terribile

Paul

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the worst experiences ever! Front desk young woman lied to me 3 times! Terrible attitude. I asked for room on top floor to limit noise, she gave me 2nd floor & said twice it was the top. The property was very empty & in poor condition so I thought they weren’t using the 3rd & 4th floors. Lost valuable sleep as she put someone above me & I was woken up 3 times during the night. She also tried to charge me an extra $25 for checking in at 1 pm! It’s obvious they are having severe financial issues & the hotel needs a new owner!! Stayed here many times when it was a Sheraton & in great condition- it’s not anymore! Stay anywhere else! Don’t know how it can be a Wyndham & it damages their reputation. No airport shuttle as was listed & restaurant has been closed for 2 yrs! Not even an ice machine. Sad to see this happen to a once great property. It’s in a remote area and no lighting on the long driveway to the hotel.
Soggiorno di 1 notte a novembre 2023
Risposta di Front desk, il giorno 28 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Our check in time is not until 3 p.m. and if any guests check in before 12 p.m. we charge them a 25.00 early check in fee, however we did not charge you 25.00. Had you informed the front desk of the noise we would have helped you out with that. We have mentioned on all the websites that our shuttle is not operating.Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

4/10 Scarso

Jessica

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
We stayed for an evening to be near the airport for an early flight. The bathroom walls were dirty, the bathtub/shpwer was so gross we would not use it. There was a pink soap scim stain arou d the drain and mildew stains surrounding..
Soggiorno di 1 notte a novembre 2023
Risposta di Front desk. , il giorno 26 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

6/10 Soddisfacente

John

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 28 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

6/10 Soddisfacente

Angela, Cincinnati

Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 29 dic 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

2/10 Terribile

Jerry

Bathtub “Corner” in RM. 214 was either filthy or it was Mold. No Microwave. Property has no Signs directing you thru the 75 Street's and Buildings in the the Park from the time you take exit 56 off of 376 in Pittsburgh. I am 71 years old and can’t do GPS. Television choices sucked.
Soggiorno di 1 notte a novembre 2023
Risposta di front desk , il giorno 15 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

8/10 Buono

Cynthia E., Rosedale

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place to stay were there for 2 nights. Very comfortable.
Soggiorno di 2 notti a novembre 2023
Risposta di front desk , il giorno 15 nov 2023
Thank you for your review.

8/10 Buono

Joeanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
Alright! We expected a little more modern place.
Soggiorno di 1 notte a novembre 2023
Risposta di front desk , il giorno 15 nov 2023
Thank you for your review.

4/10 Scarso

Charles

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Needs an up grade
The room is clean. But it was in desperate need of work. Ice machine on the second floor wasn’t working and had mold in it. When we went to check out, I had a holler to get somebody to come to the desk because I needed a receipt. It was in the cart for me to take my luggage from my room to the lower floor. When I said something to the clerk, he goes well people must’ve had it in their room. Had a sign for pool but no pool.
Soggiorno di 1 notte a novembre 2023
Risposta di front desk , il giorno 15 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

6/10 Soddisfacente

Keith

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di front desk , il giorno 15 nov 2023
Thank you for your review.

8/10 Buono

Iris Yolanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di front desk , il giorno 15 nov 2023
Thank you for your review.

8/10 Buono

Nakia

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Business Trip
This was a business trip to Pittsburg. Room comfort was great for what I needed it for-sleep/shower. Also the room smelled good. Breakfast was very limited. Also the ice machine and vending machines on the floor didn't work. The front desk was very helpful.
Soggiorno di 3 notti a novembre 2023
Risposta di Front desk , il giorno 13 nov 2023
Thank you so much for your review we really appreciate all feedback.

10/10 Eccellente

Gideon

Soggiorno di 4 notti a novembre 2023
Risposta di front desk , il giorno 15 nov 2023
Thank you for your review.

10/10 Eccellente

Kevin

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Staff is great, room is fine, but don’t like going outside and having people come over to me begging for cigarettes and change, This needs to be addressed before something happens! I’m here for the Steelers game, not giving the homeless cigarettes and change!
Soggiorno di 1 notte a novembre 2023
Risposta di Front desk, il giorno 13 nov 2023
First and foremost thank you for your review we appreciate all feedback.We are very sorry for your experience outside we were not aware of that happening and if we see if we will address it.Thank you

10/10 Eccellente

Nicole

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di front desk , il giorno 15 nov 2023
Thank you for your review.

4/10 Scarso

Jesse

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible Hotel
This hotel should be closed down. It is in the middle of a huge office area and it should draw lots of traveling executives. The restaurant is closed and their "breakfast" is prewrapped muffins and bagels with milk or orange juice. I checked in at 2AM because my flight was late and there was some random guy in shorts and a tank top sitting in the lobby. I thought he might be the night attendant, but he wasn't. The person that checked me in was pleasant enough, but couldn't really help me locate anything around the hotel that might be open 24 hours. There were signs up that said pardon our construction, but there was no construction. I think they just put those up so they could get away with how dirty the place one. There was smashed bugs on the wall of my room, mold around the tub, hair hanging from the ceiling, writing on the wall, and the floors hadn't been vacuumed in months. I watched the cleaning staff the next day go in and out of rooms to clean, but I never saw anyone run a vacuum which explains a lot. The complimentary soap bottles were all half full with makes me wonder if they even change them out. Overall, this hotel was terrible and I don't recommend anyone actually stay there!
Soggiorno di 3 notti a novembre 2023
Risposta di Front Desk, il giorno 7 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Thank you!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Did not meet expectations
The curtains were ripped, and I'm pretty sure I was charged for requesting new towels. Their free "breakfast" was bagels, nutri-grain bars and cereal. While the staff is very friendly and helpful, I couldn't help but feel underwhelmed.
Soggiorno di 3 notti a novembre 2023
Risposta di Front Desk., il giorno 6 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. We do not charge any guest for extra towels. Thank you!

10/10 Eccellente

marvin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
rooms had old furniture
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 4 nov 2023
Thank you for taking the time to provide us with a review, we hope you visit again soon!

8/10 Buono

Eric

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
For a 3 star hotel, I expected a little more. I've stayed in 2 star hotels and had similar experiences. One thing that stuck out was no vending machines on all floors. There was an ice machine, but no machine for drinks. If you wanted bottled water or soda you had to go to the lobby for it.
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 4 nov 2023
Thank you for taking the time to provide us with a review, we hope you visit again soon!

4/10 Scarso

Rodeshia

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia, personale e servizio, servizi
As a returning customer I thought customer service would have been better period. Im in the area for a game. This is my 2nd time visiting the 1st time was great no problem at all, this time not so much first I arrived early I don't like the fact that this hotel charged me 25 dollars extra to checkin and they had empty rooms I dont see why that should have been an issue makes no since tome you have rooms available. 2nd although this was a better looking room than before, some of my towels were dirty and these are white towels looked smut or something. Good thing I bring my own linen when I travel for that reason. The next time im in town I will probably choose somewhere else. There ither things too but I'm over it.
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 4 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences.

10/10 Eccellente

Lakeisha

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The staff was inviting and informative. Bed was comfy and room and bathroom were clean. Very quiet area. Convenient to everything! . Could use some upgrades in bathroom. Otherwise, a great and comfortable place to stay for the cost!!
Soggiorno di 2 notti a ottobre 2023
Risposta di Front Desk, il giorno 4 nov 2023
Thank you for taking the time to provide us with a review, we hope you visit again soon!

10/10 Eccellente

Jose

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 4 nov 2023
Thank you for taking the time to provide us with a review, we hope you visit again soon!

6/10 Soddisfacente

Santanna

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I did not like the smell of the hallways and the bathroom could use a little upgrade
Soggiorno di 4 notti a settembre 2023
Risposta di Front Desk, il giorno 4 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences

4/10 Scarso

Matt

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There was no hot water at all. Hotel was dated. Breakfast was a joke a bagel and a muffin. Hotel smelled like old smoke, stains on all the carpets.
Soggiorno di 1 notte a ottobre 2023
Risposta di Front Desk , il giorno 4 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Our hot water was fixed within a couple of hours.

4/10 Scarso

Kyle

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Boiler broken, no hot water, staff suggested reaching out for discount
Soggiorno di 1 notte a ottobre 2023
Risposta di Front desk, il giorno 4 nov 2023
Thank you for taking the time to provide us with a review. We are disappointed to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to resolve the problem and prevent from future occurrences. Our hot water was fixed the same day within a couple of hours.

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hotel staff were rude at check in and the carpets were gross. The hallways smelled and I would not stay here again
Soggiorno di 1 notte a ottobre 2023
Risposta di front desk, il giorno 27 ott 2023
Thank you for your review your feedback is appreciated

4/10 Scarso

Heather

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di front desk, il giorno 27 ott 2023
Thank you for your review your feedback is appreciated

8/10 Buono

Mary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel was very clean and the beds were comfortable. Close to the airport but it was very quiet. Slept like a baby the 1 night we stayed there
Soggiorno di 1 notte a ottobre 2023
Risposta di front desk, il giorno 27 ott 2023
Thank you for your review your feedback is important to us.

6/10 Soddisfacente

Ruth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di front desk, il giorno 27 ott 2023
Thank you for your review your feedback is appreciated

6/10 Soddisfacente

James, Suffolk

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
While there was limited staff (No Daily Housekeeping), all employees were very friendly and helpful. Location was a little out of the way, but there wasn’t any noise. Very quiet.
Soggiorno di 5 notti a ottobre 2023
Risposta di front desk, il giorno 27 ott 2023
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