Hotel vicino a Pittsford Plaza - Rochester

“Check in clerk was outstanding. Professional”

“The HVAC units are a huge problem here. They’re mounted on plywood in each room and are terribly loud. Very difficult to sleep. You can hear them roaring in the hallways too. Many people were complaining and trying to find quieter rooms. HUGE issue if you want good sleep. ”

“The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good.”

“Check in was nice and easy but the room was dirty ”

“The hotel and staff were wonderful! We planned a trip to The Strong Museum which is literally right next door. It was all by 1 minute walk, best location to visit this museum - specially with small children. The breakfast options were good and food was delicious, something for everyone.”

“Room was very clean and spacious, beautiful inside we will book again!”

“Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. ”

“Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

“Staff was friendly overall and answered all of my questions. I liked that it is close to shops and restaurants within walking distance, with a wide variety of options nearby. The rooms were clean, and the beds were comfortable.”

“Breakfast buffet was fresh and tasty. Hot coffee was available at all hours. Parking was easy. Location is convenient to multiple universities. Room 101 ( where we stayed ) was roomy, but the main bed is against a wall with a mechanical room on the other side that hummed all night.”

“Super friendly staff, very clean facility, great bar. Can’t wait for my next stay!”

“What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!”

“Room was beautiful and, had we been staying multiple days and nights, would have been excellently stocked and very convenient.”

“Buenisimo ”

“Parking can be an inconvenience and spacing a little tight. Breakfast sometimes late. Staffing not always helpful.”

“Good service”

“Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return”

“When reporting high levels of noise at 2 AM, the hotel does nothing to address the issue.”