Hotel vicino a Sam Patch Dock - Rochester

“The HVAC units are a huge problem here. They’re mounted on plywood in each room and are terribly loud. Very difficult to sleep. You can hear them roaring in the hallways too. Many people were complaining and trying to find quieter rooms. HUGE issue if you want good sleep. ”

“The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good.”

“Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. ”

“Check in clerk was outstanding. Professional”

“When reporting high levels of noise at 2 AM, the hotel does nothing to address the issue.”

“Room was very clean and spacious, beautiful inside we will book again!”

“Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful.”

“No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw..”

“The room is what we expected loved the bathroom And the room Was clean and the service was exceptional ”

“Check in was nice and easy but the room was dirty ”

“Breakfast was extra and so we decided to pass at $16 a person. Toilet leaked and ran constantly. Halls smelled like Marijuana and pool area not clean. Overall incredibly disappointing.”

“Please do not stay here. It is a dirty, gross space with unhelpful staff.”

“Parking can be an inconvenience and spacing a little tight. Breakfast sometimes late. Staffing not always helpful.”

“The hotel and staff were wonderful! We planned a trip to The Strong Museum which is literally right next door. It was all by 1 minute walk, best location to visit this museum - specially with small children. The breakfast options were good and food was delicious, something for everyone.”

“Staff was friendly overall and answered all of my questions. I liked that it is close to shops and restaurants within walking distance, with a wide variety of options nearby. The rooms were clean, and the beds were comfortable.”

“They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit”

“Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

“Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return”

“Albergo molto moderno con piscina e giardino interno. Camere ordinate, colazione molto buona”