Hotel LGBTQIA+ a Placerville

“Pulizia, cortesia dello staff alla reception e al breakfast”

“The check-in-person, a nice lady was friendly and helpful. The check out gentleman needs to be trained on customer service. He was on his phone and seemed bothered that you interrupted his phone time. The room was clean and the bed was comfortable. A couple of issues were the toilet would not flush and the toilet seat was loose. I was able to fix both. Breakfast was typical, nothing fancy. When we arrived there was a drug deal in progress right in front of the front door. The owner needs to...

“Clean”

“The staff did not tell us upon check in that the rooms were cleaned every other days the bathroom smelled like mildew.”

“Unfortunately, on this trip we experienced several issues that made our stay disappointing. The first at check-in when the receptionist told me she could not find my reservation. After several minutes, she eventually located it, but the interaction made it seem as though my check-in was an inconvenience to her. This was surprising, as we have stayed at this property and neighboring Marriott properties for over 30 nights per year and have never been treated this way.Later, our room was extremely...

“Spacious rooms and beautiful pool area.”