Hotel vicino a Plank Road Park - Brewerton

“The room was comfortable amd clean. The staff was very helpful. We'll definitely stay here again”

“Very clean. Pool was great”

“Room didn’t look up to part bathroom had mold bed sheets had stains and pillows had blood on the cover ”

“Very good”

“Everything was great. But the hottub didn't work on the second day . Overall it was a great stay”

“Staff friendly and inviting...room and bathroom was clean...room was cleaned and beds made daily.”

“Room. Was clean. Great amenities. Breakfast was good with a variety. Coffee was excellent”

“The hotel was very clean and quiet. The bed was very comfortable. Staff was very pleasant. It was a very nice stay, conveniently close to the airport.”

“My family and I stayed one night on our way to Boston. Having been used to staying at a Holiday Inn & Suites or a Residence Inn by Marriot, staying at this Randolph Hotel in Liverpool a complete disappointment. The facility was worn down looking and the staff were far from accommodating. I would not recommend anyone staying at this location.”

“The room was not clean, the night light next to the bed was covered with dust. The night stand was sticky. There was a questionable stain underneath the bathroom stink. The carpets were stained and dirty looking. The pool was very nice. The staff was very nice and helpful.”

“The staff was very accommodating and informative.”

“Room was very clean. Bed was very comfortable. Big bathroom/shower area. Would definitely stay again”

“One of the beds was broken, bed skirt stained badly, plumbing schreeched”

“Perfect for my work trip. Had a good selection of food and drink in the lobby, breakfast was solid, pool and hot tub were clean, room was comfortable. Can't complain”

“They had to change our room during late night after we had complaint on AC, but new room didn’t had enough amenities of microwave, stove and big refrigerator. We had to run to lobby to use microwave even for warming up milk. Staff had to consider this and please take care of maintenance. Apart from this bad experience, everything was good.”

“We booked a room for graduation weekend. We left with no where to go within 30 minutes. This place was the dirty, smelly and poorly maintained. The room stunk like a hot boxed ash tray. You can tell one dirty rag was used to wipe all the surfaces. Almost everything was broken including the lock on the door. I just cant get past the smell....it stuck to us until we showered. Mind you we didnt even sit on one surface. There was a very sketchy crowd wandering around the building. The parking lot...

“Fridge was broken and smelled. "I was here" was written on the wall in black marker. Screens were broken, tub sink dripped all night and the room smelled like mold. Staff was kind but the building and grounds were terrible.”

“Alecia on the front desk at check in and during our stay is a super staff person. She is very friendly and very bubbly and always smiling!”