Servizio della struttura

Recensioni per EKHO Lake House Polonnaruwa

3.5 out of 5
EKHO Lake House Polonnaruwa
Pothgula Mawatha, Polonnaruwa, North Central Province

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 35 su 49 recensioni" "
Valutazione di 8 - Buono. 8 su 49 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 49 recensioni" "
Valutazione di 4 - Scarso. 0 su 49 recensioni" "
Valutazione di 2 - Terribile. 1 su 49 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

8,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Luca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiornare immersi nella storia
Bella struttura letteralmente all’interno del sito archeologico. Stile British, ottimi servizi, personale premuroso. Consigliato per una tappa durante un viaggio itinerante in Sri Lanka
Soggiorno di 1 notte ad agosto 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 3 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. Warm Regards

10/10 Eccellente

Armando

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location
Soggiorno di 2 notti ad agosto 2023

6/10 Soddisfacente

Angelika

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a gennaio 2022

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I had originally planned to stay 2 nights however with the trains not running as normal at the time of my visit i stayed just the one, in the evening it was just lovely and peaceful, The staff was great and immediately organised me to visit the Sacred City Further they organised me a taxi to visit dambulla and drop me off at my next hotel at sigiriya
Soggiorno di 2 notti a gennaio 2022

10/10 Eccellente

aharon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked everything, except the noise in my room from the staff at reception.
Soggiorno di 1 notte a dicembre 2021

10/10 Eccellente

Rohan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Had a good time and I wish if you had more vegetarian options as I am vegan. Hopefully next time😊
Soggiorno di 1 notte a marzo 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location with marvellous view over the lake and extremely convenient for visits to the site of the ancient city and the related museum.
Soggiorno di 2 notti a marzo 2020

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A Vision
Upon arriving by a long car ride from Kandy, the sight of the hotel overlooking the lake felt like paradise. A welcome cool drink was offered me as my check in went smoothly. The room is large with a balcony overlooking the lake. Keep doors of the balcony shut at all times and you will not have any problem with mosquitoes. The good and room service was fantastic along with the Sri Lanka coffee. I had the snapped two nights and it was grand. The hotel helped me with a tuk-tuk driver the ruins and again when I drove over to my next destination. A small wonderful is also on the property. This would make an excellent romantic escape as well.
Soggiorno di 2 notti a gennaio 2020
Risposta di EKHO Hotels & Resorts Team, il giorno 6 feb 2020
Dear John, Thank you very much for your rating and the wonderful review. We really appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Very pleasant location next to the lake on one side and the ruins on the other, meaning you can walk over. The room was clean and comfortable, but could have done with mosquito repellents or nets since these are pretty abundant near the lake. The breakfast was very nice, however, the menu service made this quite slow (something to consider if you're getting up early to see the ruins before the heat), and a few options were out of stock.
Soggiorno di 1 notte a dicembre 2019
Risposta di EKHO Lake House Team, il giorno 27 gen 2020
Dear Valued Guest, Thank you for your valuable feedback. We have already taken necessary action to improve. At EKHO Lake House we strive to make sure each of our guests leave with happy and pleasant memories. Thank you for selecting EKHO Lake House for your stay. Hope you had a wonderful tour in Sri Lanka. EKHO Lake House Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2020
Risposta di EKHO Hotels & Resorts Team, il giorno 6 feb 2020
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The view on the lake was beautiful. A place to be simply to relax since there is nothing really there. Room was very clean and spacious. Restaurant prices are too high.
Soggiorno di 1 notte a gennaio 2020
Risposta di EKHO Hotels & Resorts Team, il giorno 3 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Amazing wiew of the lac and the sunset the decor makes you travel on the past
Soggiorno di 1 notte a dicembre 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 3 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ココナッツミルク
ホテルから遺跡のチケット売り場まで徒歩10分、バス停は7分です。また、そばには無料で拝観できる遺跡があり、とても便利です。ホテルは湖畔にあり、対岸を望むと野生の象がいます。部屋は広々としてとても快適です。スタッフの方々はとてもフレンドリーで色々と世話になりました。料理はコースになっており、選べるのが良かったです。
Soggiorno di 1 notte a settembre 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 3 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

Massimo

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 6 feb 2020
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Truly beautiful location. Swimming in the pool whilst watching the elephants move about on the other side of the Lake. The staff were very attentive. The food was very good. The room was spacious and beautifully appointed.
Soggiorno di 1 notte a settembre 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 3 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

8/10 Buono

Arvid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice place right on the lake.
Great view, very nice and helpful staff. Nice comfy rooms with a colonial flair. Next door to the archaeology museum and the 1000 year ruins. Highly recommended.
Soggiorno di 2 notti a settembre 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 3 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 6 feb 2020
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
湖のそばのおすすめのホテルです
湖近くの素敵なホテルでした。こじんまりしてるところもよかったです。 評判通り、ご飯がおいしくておすすめです。
Soggiorno di 1 notte a settembre 2019
Risposta di EKHO Hotels & Resorts, il giorno 3 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 6 feb 2020
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

Christoph, Basel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superschön gelegen, direkt am See
Superschön gelegen, direkt am See, mit schönem kleinen Pool, Zimmer bestens eingerichtet, aufmerksamer Service, gutes Essen
Soggiorno di 3 notti a maggio 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 3 feb 2020
Dear Christoph, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

8/10 Buono

philip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
lakeside stay in the archaeological center
Very enjoyable stay at this old renovated rest house. The hotel is on a beautiful lakeside peninsula with great views . We stayed 2 nights and found it very relaxing. The deluxe room was very comfortable, clean and nicely appointed. The staff were excellent and we felt well looked after. We were able to arrange safari and long distance taxi through the hotel. On the slightly need to improve side we felt the background pan pipes music to be annoying and the rented bikes could do with some maintenance (gears don’t work). Not sure why they charge rental for the bikes as the hotel isn’t inexpensive. Overall this is a great place to stay. Food was very good and the small pool is very nice to cool down in
Soggiorno di 2 notti a marzo 2019
Risposta di the EKHO Lake House team, il giorno 1 apr 2019
Hi Philip, Thank you so much for taking time to review your stay at EKHO Lake House. We are glad to hear that you enjoyed your stay and that you were looked after well. We will look into the background music and the bicycles as well. It was a pleasure having you and we look forward to welcoming you again if your travels bring you back to Sri Lanka. Best Wishes.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2019
Risposta di The EKHO Lake House team, il giorno 2 apr 2019
Hello, Thank you for your rating of 4/5. Hope you had a wonderful stay. Best Wishes

10/10 Eccellente

Douglas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best hotel in Polonnaruwa
Beautiful small hotel situated on the edge of the tank (the large reservoir made by an ancient king). Perfect for sunsets and strolls. Close to ruins. Great staff, amazing food.
Soggiorno di 1 notte a marzo 2019
Risposta di EKHO Lake House team, il giorno 25 mar 2019
Hi Douglas, Thank you for your kind review of your stay at EKHO Lake House. We are happy to read that you think we are the best hotel in Polonnaruwa and everything was up to standard during your stay. We look forward to having you again if your travels bring you back to Sri Lanka.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Toll Anlage direkt am wunderschönen See, leider kaum Alternativen zum nur mäßigen Restaurant vorhanden. Sehr eigenes, historisch angehauchtes und gefälliges Design. Nettes Personal und extrem engagierter Manager! Leider hat uns der über das Hotel gebuchte Fahrer trotz explizitem Wiederspruch in Touristenfallen gebracht :-(
Soggiorno di 5 notti a marzo 2019
Risposta di EKHO Lake House team, il giorno 25 mar 2019
Hello, Thank you for taking time to review your stay at EKHO Lake house. We are happy to read that the hotel and the staff were up to standard. Will pass down your lovely comments to the manager. We are so sorry to hear that you had an unfortunate incident with the driver. Please do let us know how we could reach you to sort this out. We hope we could redeem ourselves if your travels bring you back to Sri Lanka. Best Wishes, the EKHO Lake House team

10/10 Eccellente

Afzal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Blissful Stay
We started our honeymoon from Ekho Lake House Polonnaruwa . The view from the property is serene. The staff our courteous and helpful to say the least. They make sure your stay is nothing short of perfect. The property has heritage value and very well kept next to the archeological site. Special thanks to Udesh and Ahmed for making us stay memorable. Will definitely visit again.
Soggiorno di 3 notti a febbraio 2019
Risposta di Shanela, il giorno 15 mar 2019
Hi Afzal, We are glad to hear that that you had a great honeymoon at EKHO Lake House. We will definitely pass down your comments to Udesh and Ahmed for making your stay a memorable one. We do look forward to the opportunity of welcoming you again. There is in fact a lot of history and heritage around Polonnaruwa and is an amazing place to spend your holiday. Best wishes, the EKHO Lake House team

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
FABULOUS PLACE!
Great experience, fantastic service, excellent food
Soggiorno di 1 notte a febbraio 2019
Risposta di Shanela, il giorno 15 mar 2019
Hi Chris, We are delighted to hear that you had a great experience and found the service and food to be up to mark. If your travels bring you back to Sri Lanka, we do look forward to welcoming you again. Best Wishes, the EKHO Lake House team

10/10 Eccellente

REYNALD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
petit hôtel charmant
très bel hôtel, chambre très belle et vue sur le lac fantastique
Soggiorno di 1 notte a gennaio 2019
Risposta di Shanela, il giorno 15 mar 2019
Hi Reynald, Thank you for taking time to review your stay at EKHO Lake House. We are glad to to read that you enjoyed the hotel and loved the views. Best Wishes, The EKHO Lake House team

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful and scenic hotel by the lake. Fine with kids but better suited to couples without kids. The rooms are spacious and elegant but a bit old fashioned (wall to wall carpets seem a bit passé).
Soggiorno di 2 notti a gennaio 2019
Risposta di EKHO Hotels & Resorts Team, il giorno 3 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 6 feb 2020
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 6 feb 2020
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 Eccellente

C&C, Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hospitality is done well at the Lake House, care of Priyantha. All the details covered with care.
Soggiorno di 2 notti a novembre 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 20 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards,

10/10 Eccellente

Jean, San Francisco

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice attentive staff from the manager to the waiters. Reception included welcome drink. Good food, and a nice selection of wines (western prices). Great view over the lake and very close to the ruins. Manager helped to arrange transport to Sigiriya, where we also stayed at a Ekho hotel.
Soggiorno di 2 notti a novembre 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 20 feb 2020
Dear Jean, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

8/10 Buono

Marina

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Отлично, кроме питания.
Классно расположен. Виды потрясающие! Впечатление испортило питание в отеле. Официанты не спрашивают про специи, в итоге- принесли креветки, а есть невозможно- очень острые. На завтрак вообще отличились- не спрашивая нашего мнения- принесли комплексный национальный завтрак, а мы это не едим. Когда хотели заказать европейский( он накануне имелся), то оказалось, что можно иметь только незначительную часть его. Короче или- или. Официанты высказывали недовольство нашим «самоуправством». В остальном- прекрасно, даже музыку национальную проигрывали.
Soggiorno di 2 notti a novembre 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gpod modern facilities while not compromising the old world charm
Soggiorno di 1 notte a ottobre 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 20 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 Eccellente

Minami, Tokyo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
By far the best hotel I have ever stayed. Room is spotlessly clean and gorgeous, best location to start exploring the magnificent ruins of Polonnaruwa (rental bicycle station is 3 mins walk, tuktuk pick up spot / bus stop are also 3 mins walk). Breakfast was amazing too. The quality of bread cannot be compared with other hotels in Sri Lanka... Hotel chef seems to bake it inside the hotel. On a check out day, I decided to go around the ruins by bicycle - after several hours of work out under scorching sun, I was covered with dust and sweat. When I came back to the hotel to pick up the backpacks that they kindly kept at the front desk during the day, the hotel chairman kindly offered me to take a brief shower at unused room. I understand I was just lucky that they had a vacant room at that point, but his kind offer really saved my day! He also arranged a direct taxi to the airport, which was nearly half the street price. I am so glad that I choose to stay at this place at the very end of my trip in Sri Lanka.
Soggiorno di 1 notte a settembre 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 20 feb 2020
Dear Minami, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 Eccellente

skategirl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
遺跡に一番近いので決めましたが思ったより高級ホテルでした。部屋数も少ない。レストランの夕食もびっくりするほど高かったですが、ここのカレーはオススメ。選べるメインのカレー以外に何種類ものカレーがついてきます。辛いのが苦手な人は、あまり辛くしないよう伝えた方が良いです。それでもちょっと辛かった。
Soggiorno di 1 notte ad agosto 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 20 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous
A really wonderful property by the lake's edge. Make sure you get one of the lake-facing rooms - the breeze that blows continuously is amazing. The garden facing rooms are not as nice but interestingly snuggle up against a ruined palace. Some of the lesser ruins are located immediately north of the hotel. You can also see elephants come down to the lake in the evenings from the rooms near the pool area. The pool is like a bathtub though despite the amazing location. Wifi is bit spotty though - it makes you login over and over.
Soggiorno di 2 notti ad agosto 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 20 feb 2020
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 Eccellente

Upul, Winnipeg, MB, Canada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent view
Locate at a beautiful places in Sri Lanka. Here for one night only but will absolutely let my family and fiends know about this wonderful experience so they can also consider this place in the future.
Soggiorno di 1 notte a luglio 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 20 feb 2020
Dear Upul, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 Eccellente

Peter, Mollymook Beach Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Exceptional facilities and staff right on the lake
There are not enough superlatives to describe Ekho Lake House . The staff from managers to ground staff were excellent . Facilities and food superb. Highly recommend it to anyone
Soggiorno di 2 notti ad aprile 2018
Risposta di EKHO Hotels & Resorts Team, il giorno 20 feb 2020
Dear Peter, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 Eccellente

Ruth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We had a beautiful but all too brief stay at this lovely boutique hotel on the edge of Lake Parakrama. The service was excellent and so friendly and the manager Kanchana and his colleague Udesh went out of their way to welcome us and attend to our every need.
Soggiorno di 1 notte ad aprile 2018

2/10 Terribile

Aleksei

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Обман в неплохом отеле на берегу красивого озера
Оплатил номер делюкс, когда приехали, нам дали обычный по меньшей цене, с двумя кроватями вместо большой, говоря при этом, что у них все номера делюкс, просто не осталось свободных из тех, что я бронировал. В итоге вернули разницу в цене после моего длительного возмущения. Территория и бассейн очень маленькие, загорать негде, готовят очень долго, еда вкусная, это единственный плюс и красивый вид. 3 звезды, не больше, предыдущую ночь провели в 4 звездочном в Канди, гораздо выше по всем показателям.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2018

10/10 Eccellente

Sonne, Berlin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
traumhaftes Hotel
Das Hotel ist wirklich jeden Cent wehrt. Die traumhafte Lage bietet jede Gelegenheit zum relaxen. Der Pool ist ein Traum und das Frühstück muss man erst einmal auf sich wirken lassen, bevor man es essen möchte. Die Zimmer sind toll eingerichtet und sehr sauber. Am Service gibt es gar nichts auszusetzen, wirklich perfekt. Würden dieses Hotel immer wieder buchen.
Soggiorno di 4 notti a gennaio 2018

6/10 Soddisfacente

Dennis, UK

Non mi è piaciuto: Personale e servizio
Disappointing stay
Disappointed to find no beer and no gin after long day of travel. Next evening--no ice!! Not delivered till 7pm! Don't feel this is acceptable in hotel costing this much. Food uninspiring and tea/coffee diy from packets. Surely a decent hotel can make a pot of tea for breakfast? Stunning location let down by poor staff management.

8/10 Buono

ray, lebanon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel big rooms and a very pretty view
A good hotel relative to the amount you pay. Food was good . Overall recommended for a one night stay

8/10 Buono

Marie, bruxelles

Mi è piaciuto: Comfort della camera
Needs improvement
Hotel With a lot or potential.... But service needs attention : housekeeping sweeping my terrace early in the morning, wakes me up and strange to open my curtain and be faced with the person! Staff loud in corridors. Shower temperature varies from hot to cold in seconds! Restaurant menu is very poor.

6/10 Soddisfacente

John C, Toronto Canada

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
To many moskitos in the room
We stay here twice because convenient from airport. The hotel is ok close to airport but we were disappointed as both times the food was poor in the dining room, waiters are a bit annoying come to the table every 5 minute or so. Our room both times had lots of moskitos and nothing was done about it, we were on the 9 th floor!