4/10 Scarso
Karen
Viaggio con famiglia e bambini piccoli
22 apr 2025
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The location of this property is ideal, walking distance to all the attractions. Close to public transportations and lots of dining options nearby. Check in was very easy and the young man who checked us in was very helpful and polite. I think his name is Alejandro, he even helped us carry our bags upstairs as there is no elevator but taking the stairs did not bother us at all.
There is no parking on-site, there is a paid parking about 7 minutes walk from this hotel. The name of the parking garage is Garagem Ibéria. We came in April and the rate per night is 16 euro which is cheap due to the season still considered low season. The parking is underground and very narrow, will not recommend for big vehicles or SUVs.
The room is very beat up and smelled of mold. There is no heater, the remote control for the AC/Heater did not work and the room was freezing but we had to open the windows because the mouldy smell was making us dizzy. Too much humidity in the room. There was no toilet paper provided, make sure you bring your own toilet paper. There are no channels available or cable, I went to the reception to ask why the tv has no cable or channels and the young lady at the reception told me that the cable doesn’t work. This is something that should have been communicated to us before coming here.
Other than the location, I would not recommend staying in this place. The pictures are misleading, it is not what it looks like in person and it is very small and dirty.
Karen
Soggiorno di 2 notti ad aprile 2025