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Recensioni per Torel Avantgarde

5 out of 5
Torel Avantgarde
Rua da Restauraçao, 336, Porto

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 348 su 435 recensioni" "
Valutazione di 8 - Buono. 60 su 435 recensioni" "
Valutazione di 6 - Soddisfacente. 18 su 435 recensioni" "
Valutazione di 4 - Scarso. 5 su 435 recensioni" "
Valutazione di 2 - Terribile. 4 su 435 recensioni" "

9,8/10

Pulizia

9,6/10

Personale e servizio

9,4/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Albergo di grande impatto, con una visuale eccezionale sul fiume. Molto curato nei particolari, presenta qualche leggera défaillance (personale molto giovane e non sempre preparato per la perfetta risoluzione dei problemi, ad esempio: impossibilità di cenare in hotel pur avendolo chiesto nelle prime ore del pomeriggio, per un incomprensibile overbooking, che dovrebbe sempre tenere in considerazione i clienti residenti!), o, ancora, fermo NO al parcheggio interno in assenza di prenotazione (ma non lo avevo letto da nessuna parte) salvo poi risolvere comunque con un SI' (ma sarebbe bastato anche dire che si può parcheggiare all'esterno e pure gratuitamente nel week end, no?). Infine, a colazione ho chiesto 3 (tre) volte un espresso che non è mai arrivato.
Soggiorno di 1 notte a maggio 2018
Risposta di Ingrid / Partner Torel Boutiques, il giorno 30 mag 2018
Dear guest, thank you very much for leaving a comment. We are happy that you enjoyed your stay and our spectacular view. Thank you for sharing your feedback regaring certain aspects of our service, which we take very seriously, and will of course look into. Warm greetings from Porto, Ingrid / Partner Torel Boutiques

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel grazioso
Hotel nuovo, ottima posizione per visitare porto con staff molto educato e gentile
Soggiorno di 1 notte a gennaio 2018
Risposta di Ingrid, Partner Torel Boutiques, il giorno 20 feb 2018
Thank you so very much for your kind words. We are happy that you enjoyed your stay with us. Why not come back to Porto and visit us again? It will be our great pleasure. Warm regards from Porto,

10/10 Eccellente

Lauren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Paul, Cary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel with amazing view of the river and the city
Soggiorno di 3 notti ad aprile 2024
Risposta di Adriana | Guest Relations, il giorno 26 apr 2024
Dear Paul,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Florentinus van

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mooie ligging, vriendelijke staf, prachtige kamers, ruim assortiment ontbijt.
Soggiorno di 6 notti ad aprile 2024
Risposta di Miguel Costa | Guest Relations, il giorno 21 apr 2024
Dear Florentinus,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

darolyn

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you are looking for a beautiful hotel with views of the river you are in for a real treat. The staff is incredible. They helped with activity and dinning suggestions and reservations. The hotel interior design is stunning. The food at the hotel restaurant is excellent and bar offers craft cocktails. The location was not far from the excitement of Porto.
Soggiorno di 3 notti ad aprile 2024
Risposta di Miguel Costa | Guest Relations, il giorno 12 apr 2024
Dear Darolyn,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

8/10 Buono

Gemma

Viaggio di coppia
Very good view of the river from our room. Breakfast was really good. The hotel was nicely decorated but an uphill walk to town center. The rooms are small but comfortable and chic. They seemed understaffed in restaurant and bar. Seagulls were off and on screaming at night.
Soggiorno di 1 notte a marzo 2024
Risposta di Gonçalo | Guest Relations, il giorno 3 apr 2024
Dear Gemma,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Gregory

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Magnifique hôtel et personnel exceptionnel
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations, il giorno 31 mar 2024
Cher Gregory,Merci beaucoup de partager avec nous votre expérience sur Torel Avantgarde. C’était un plaisir de vous accueillir dans notre hôtel!Nous apprécions vos commentaires positifs de notre hôtel, ils sont très précieux pour nous et c'est le seul moyen d'améliorer la qualité de nos services. Nous nous réjouissons de vous accueillir sur votre prochain séjour à Porto.Sincères salutations, Torel Avantgarde Équipe

10/10 Eccellente

Graceminelly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Excelente propiedad y servicio.
Soggiorno di 1 notte a marzo 2024
Risposta di Mariana Jacinto | Guest Relations , il giorno 18 mar 2024
Estimado(a) Graceminelly,Muchas gracias por compartir con nosotros su experiencia en el Torel Avantgarde. ¡Fue un placer darle la bienvenida en nuestro hotel!Apreciamos sus sugerencias constructivas sobre nuestro Hotel, ya que sólo es posible para nosotros mejorar la calidad de nuestros servicios a través de sus comentarios.Esperamos darle la bienvenida en su próxima visita a Porto.Saludos cordiales,Equipo Torel Avantgarde

10/10 Eccellente

Marilene

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel exceptionnel! Le personnel était 10/10. Vraiment a essayer!
Soggiorno di 2 notti a marzo 2024
Risposta di Mariana Jacinto | Guest Relations , il giorno 17 mar 2024
Cher Marilene,Merci beaucoup de partager avec nous votre expérience sur Torel Avantgarde. C’était un plaisir de vous accueillir dans notre hôtel!Nous apprécions vos commentaires positifs de notre hôtel, c'est le seul moyen d'améliorer la qualité de nos services. Nous sommes particulièrement heureux de savoir que notre personnel a aidé à rendre votre séjour mémorable et nous partagerons vos commentaires avec l'équipe.Nous tienons à vous remercier une fois de plus pour les remarques que vous avez fait, ils sont très précieux pour nous.Nous nous réjouissons de vous accueillir sur votre prochain séjour à Porto.Sinceres salutations, Équipe Torel Avantgarde

10/10 Eccellente

Vernon

Soggiorno di 3 notti a marzo 2024
Risposta di Gonçalo | Guest Relations, il giorno 1 apr 2024
Estimado Vernon,Muito obrigada por partilhar connosco a sua opinião do Torel Avantgarde.Esperamos poder recebê-lo num futuro próximo.Atenciosamente,Equipa Torel Avantgarde

10/10 Eccellente

Joel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di Rodrigo Lima | VIP Personal Assistant, il giorno 4 mar 2024
Dear Joel,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

syed

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect stay with exceptional service and attention to detail throughout. A pleasure to stay at with phenomenal views of the river. Definitely coming back !
Soggiorno di 2 notti a marzo 2024
Risposta di Rodrigo Lima | VIP Personal Assistant, il giorno 4 mar 2024
Dear Syed,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Diane

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I didn't eant to leave. The staff is exceptional. Attention to details was appreciated. Turn down service was my favorite! I wish I had used the pool more. I will be back.
Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Costa | Guest Relations, il giorno 8 feb 2024
Dear Diane,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff in total couldn't have been more helpful or pleasant. I would definitely recommend the property to others as well as returning myself.
Soggiorno di 6 notti a gennaio 2024
Risposta di Miguel Costa | Guest Relations, il giorno 27 gen 2024
Dear Robert,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Noel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property and View is amazing! The staff is extremely welcoming and kind. EVERYTHING IS Fabulous. Food ,cocktails , atmosphere and of course the VIEW. We stayed in room 47 just perfect.
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations, il giorno 23 gen 2024
Dear Noel,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Samantha

Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Costa | Guest Relations, il giorno 9 gen 2024
Dear Samantha,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 9 gen 2024
Dear Guest,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 Eccellente

Yann

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Diogo | Guest Relations, il giorno 1 gen 2024
Dear Yann,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Jamie K Sosa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
10/10
Great great service! This place is beautiful and ver accommodating!! I truly Enjoyed staying here. Very great hospitality and some of the best views of the city. Very easy walking distance to many restaurant and stores.
Soggiorno di 2 notti a dicembre 2023
Risposta di Diogo | Guest Relations, il giorno 1 gen 2024
Dear Jamie,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

milenko

Soggiorno di 3 notti a dicembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 6 gen 2024
Dear Guest,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 Eccellente

Laura Haaber

Soggiorno di 3 notti a novembre 2023
Risposta di Diogo | Guest Relations, il giorno 16 dic 2023
Dear Laura,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

6/10 Soddisfacente

Candice

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I enjoyed the fabulous breakfast that was included and i thought it was awesome it was from 730 to 11 so you dont have to get up early to ear if you rather sleep in. The spa was small but my service was enjoyable. When i arrived there was champagne waiting in my room which was great and the room service i order was yummy. I didnt care much for my room. It was the Classic room so it was small and very dark. The window didnt really brighten up the space at all. The themed artist room was disappointing as it was just one painting on the wall by the artist so not very thoughtful. One morning for breakfasts i went to the bathroom and when i came back to finish, they cleared my table and gave it to someone else. That really angered me. I left my key thetr as indication i was returning but they removed it and put it at the front counter. I thought that the view from the property was a bit limited and it gives the impression you have a grander view online. The walk from the hotel to big sites like the Dom Louis 1 bridge is 20 minutes. Next time ill definitely try to stay somewhere closer to the river. I left my jacket at the hotel and inquired about shipping it back to me and the estimate the company the hotel hired was 59 euro. It was shipped to US but i still thought that was high. I asked if they could ship as a courtesy considering i stayed there 6 nights, had spa service and frequented the restaurant twice. But no. I thought for a 5 star hotel theyd be more accomidating.
Soggiorno di 6 notti a novembre 2023
Risposta di Équipe Torel Avantgarde, il giorno 31 dic 2023
Dear Candice,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

4/10 Scarso

Magdy

Viaggio con la famiglia
Hôtel mérite 3 étoiles, seul point positif est le petit déjeuner , ne vous attendez pas à un service 5 étoiles comme au ritz Carlton!!
Soggiorno di 3 notti a novembre 2023
Risposta di Équipe Torel Avantgarde, il giorno 30 nov 2023
Cher Magdy,Merci beaucoup de partager avec nous votre expérience sur Torel Avantgarde. C’était un plaisir de vous accueillir dans notre hôtel!Merci pour votre commentaires constructifs, dont nous prenons note dans notre effort pour améliorer continuellement nos installations.Nous tienons à vous remercier une fois de plus pour les remarques que vous avez fait, ils sont très précieux pour nous.Nous espérons vous accueillir lors de votre prochaine visite à Porto et ainsi améliorer votre opinion sur notre hôtel.Sinceres salutations, Équipe Torel Avantgarde

10/10 Eccellente

toshiya

Soggiorno di 1 notte a novembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 15 nov 2023
Dear Toshiya,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Connie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Service was impeccable from the moment we arrived, from every single person we encountered. Decor was luxe contemporary. Views
Soggiorno di 2 notti a novembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 15 nov 2023
Dear Connie,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

david, brooklyn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, smooth check in, Great views from dining area
Soggiorno di 3 notti a novembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 10 nov 2023
Dear David,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Mette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Outstanding hotel with excellent service and facilities.
Soggiorno di 1 notte a novembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 10 nov 2023
Dear Mette,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service, great views and very comfortable beds. The team also arranged transfers for me and were kind enough to accommodate a few last minute requests. It’s clear they do what they can to make your stay enjoyable. Highly recommend.
Soggiorno di 3 notti a novembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 10 nov 2023
Dear Amy,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Teresann

Soggiorno di 2 notti a novembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 10 nov 2023
Dear Teresa,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

jamie, Newton

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Apart from the fact that the bathrooms are very dark and there are no individual nightlight controls the hotel is fantastic! Jr suite spacious - comfortable beds and fabulous views. Breakfast was a great selection and delicious. Very helpful and accommodating staff. Can’t comment on spa or gym - didn’t use. Highly recommend.
Soggiorno di 3 notti a novembre 2023
Risposta di Torel Avantgarde Team, il giorno 5 nov 2023
Dear Jamie,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Angela

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Torel properties are all special. The staff in particular provides exceptional service and attention. I have deep brand loyalty because of the way that my family ad I have always been treated.
Soggiorno di 1 notte a ottobre 2023
Risposta di Torel Avantgarde Team, il giorno 31 ott 2023
Dear Angela,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

simon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 15 nov 2023
Dear Simon,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing stay at the Torel Avantgarde! A true boutique hotel with attentive staff, incredible views, a delicious breakfast and unique and comfortable rooms! Our highlight was sitting on our deck overlooking the city of Porto and the Douro River while enjoying the complimentary bottle of sparkling wine that was brought to our room. If we go back to Porto, this is the only hotel we'll stay at.
Soggiorno di 3 notti a ottobre 2023
Risposta di Torel Avantgarde Team, il giorno 31 ott 2023
Dear Robert,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Juan Carlos

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy buena atención y calidad. Salvo uno de los del lobby que fue poco servicial en su trato , el resto muy bien
Soggiorno di 1 notte a ottobre 2023
Risposta di Torel Avantgarde Team, il giorno 31 ott 2023
Estimado Juan,Muchas gracias por compartir con nosotros su experiencia en el Torel Avantgarde. ¡Fue un placer darle la bienvenida en nuestro hotel!Apreciamos sus comentarios positivos sobre nuestro Hotel, ya que sólo es posible para nosotros mejorar la calidad de nuestros servicios a través de sus comentarios. Particularmente nos alegra saber que nuestro personal ayudó a hacer de su estancia una experiencia memorable y velaremos para compartir sus comentarios con el equipo.Esperamos darle la bienvenida en su próxima visita a Porto.Mejores saludos,Torel Avantgarde Equipo

10/10 Eccellente

michael, ponte vedra beach

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2023
Risposta di Torel Avantgarde Team, il giorno 31 ott 2023
Dear Michael,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Nizar

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 10 nov 2023
Dear Nizar,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Fatima

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Diogo | Guest Relations, il giorno 14 ott 2023
Dear Fatima,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Benjamin, Chicago

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gorgeous boutique hotel with breathtaking views
Risposta di Inês Teixeira | Guest Relations, il giorno 7 ott 2023
Dear Benjamin,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Diana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
An exquisite homely hotel
From the moment I arrived I felt welcome. I was shown around the hotel to familiarise myself which helped to make me feel at home, as did the welcome drink. The food, both dinner and breakfast, was excellent, with a wide, varied selection for breakfast. A really lovely stay
Soggiorno di 3 notti a settembre 2023
Risposta di Inês Teixeira | Guest Relations, il giorno 4 ott 2023
Dear guest,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Kelly

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Diogo | Guest Relations, il giorno 14 ott 2023
Dear Kelly,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

8/10 Buono

Ian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Overall this is a high standard of hotel and the staff are very keen to please and help. Sadly the rooms and the hotel processes are not Five Star. The kitchen is clearly unable at times to service the guests in a timely manner especially at breakfast and evening meals. Delays can be 10-20 minutes for a poached egg or food on the buffet to be replenished. This happened multiple times during our stay. We also booked an Executive Double Room, Balcony (Superior). The first room we were allocated was not as described in the booking. To be honest it if Pablo had not resolved this issue and allocated us a room similar to the one in the images we would have refused the booking and sorted another hotel. We consider the first rooms allocated as very sub standard. Small, dark, cramped and not in keeping with the description or a five star hotel. More a Premier Inn Hotel!! Even though the room we were allocated was acceptable as design and space it was totally impractical for people staying seven days!!. There was limited storage four clothes hangers for two adults, limited shelves. No drawers. The bedside units were boxes rather than best side drawers. Consequence was we had to request 10 hangers, had toiletries and plugs etc on most if not all surfaces. The result a very attractive room when unoccupied looks cluttered and not stylish. There was limited wall hanging for coats or places to dry towels as a result they were changed every day.
Soggiorno di 7 notti ad agosto 2023
Risposta di Inês Teixeira - Guest Relations, il giorno 13 set 2023
Dear Ian,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Sandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Inês Teixeira - Guest Relations, il giorno 13 set 2023
Dear Sandra,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

SELENA

Soggiorno di 2 notti a settembre 2023
Risposta di Miguel Costa | Guest Relations, il giorno 10 nov 2023
Dear Selena,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

8/10 Buono

Helena

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location was not great. I had to Uber everywhere. The shower/bathroom was very compact that I felt claustrophobic Staff were extremely friendly and helpful.
Soggiorno di 2 notti a settembre 2023
Risposta di Sofia Costa - Guest Relations, il giorno 6 set 2023
Dear Helena,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly staff, room was cleaned and I appreciated the welcome drink and view
Soggiorno di 4 notti ad agosto 2023
Risposta di Inês Teixeira - Guest Relations, il giorno 13 set 2023
Dear Elizabeth,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Katarina

Soggiorno di 2 notti ad agosto 2023
Risposta di Diogo | Guest Relations, il giorno 3 set 2023
Dear Marissa,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Geroge

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic hotel with friendly staff and excellent service
Soggiorno di 2 notti ad agosto 2023
Risposta di Sofia Costa | Guest Relations, il giorno 9 ago 2023
Dear Geroge,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

philippe

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a luglio 2023
Risposta di Sofia Costa | Guest Relations, il giorno 9 ago 2023
Dear Philippe,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 Eccellente

Marissa

Soggiorno di 2 notti ad agosto 2023
Risposta di Diogo | Guest Relations, il giorno 3 set 2023
Dear Marissa,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team