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Recensioni per Old Town - Dusni Apartments

3 out of 5
Old Town - Dusni Apartments
Dusni 1, Prague

Recensioni

6,8
Valutazione di 10 - Eccellente. 9 su 59 recensioni" "
Valutazione di 8 - Buono. 23 su 59 recensioni" "
Valutazione di 6 - Soddisfacente. 16 su 59 recensioni" "
Valutazione di 4 - Scarso. 4 su 59 recensioni" "
Valutazione di 2 - Terribile. 7 su 59 recensioni" "

7,4/10

Pulizia

6,8/10

Personale e servizio

7,4/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Soggiorno di 4 notti a ottobre 2019
Risposta di Šárka Měsková - sales manager , il giorno 30 ott 2019
Dear Guest, Thank you for your feedback. We hope you have enjoyed your stay in Prague. We look forward to see you anytime in the future. Kind Regards Šárka Měsková - sales manager

10/10 Eccellente

Igor

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Genial aventura en Praga
Ubicación es excelente. Llegas a todas partes caminando. Muchos restaurantes cerca. Edificio histórico, recién reparado. Al inicio se nos complicó un poco pues el baño privado está fuera de la habitación, luego te acostumbras. Esperamos regresar en un futuro próximo.
Soggiorno di 5 notti a dicembre 2023
Risposta di Lucie reception, il giorno 29 dic 2023
Hello Igor, thank you for good rating, we are very glad that you were satisfied with your stay, I hope that you will come to visit us again.

8/10 Buono

Kathrin

Soggiorno di 5 notti a settembre 2023

8/10 Buono

Erin

Viaggio di gruppo
Mi è piaciuto: Pulizia
The property is the perfect location and is surrounded by restaurants and attractions. The door on our appartement was slightly difficult to open and lock but once you get the knack for it it’s quite easy. Communication with reception was really good as well. We had an appartement with a kitchenette and it all worked there was just no way to wash up any utensils used in the room. Would definitely stay here again.
Soggiorno di 7 notti ad agosto 2022

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
위치가 일단 대박적으로 좋고 어디든 10분안에 걸어갈수있었어요 방도 깨끗한편은 아니었지만 넓고 좋았네요 ㅎ 근데 대신 옆방이랑 방음이 거의안되여 약간 같은방인거같은데 나무책장같은걸로 막아놨어요 그래서그런지 방음이 좀 안되긴했는데 심하게 불편하진않았숨다 위치가 너무좋아서 그런 단점들이 별로 신경안쓰였어요
Soggiorno di 3 notti a febbraio 2020
Risposta di x, il giorno 24 feb 2020
Dear Guest, Thank you for your feedback. We hope you have enjoyed your stay in Prague. We look forward to see you anytime in the future. Kind Regards Šárka Měsková - sales manager

6/10 Soddisfacente

AIKATERINI

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2019
Risposta di Šárka Měsková - sales manager , il giorno 6 dic 2019
Dear AIKATERINI, Than you for your review. Best Regards Šárka Měsková - sales manager

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2019
Risposta di Šárka Měsková - sales manager , il giorno 6 nov 2019
Dear Guest, Thank you for your feedback. Best Regards Šárka Měsková - sales manager

8/10 Buono

Curtis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dušní
The place was absolutely beautiful art nouveau building. The room had very tall ceilings and a lovely parquet floor. The bed was very large. There is a shared bathroom but I never had to wait. The view was incredible and the space was as described. My only complaint was all of the belligerent drunkards making lots of noise in the street but that has nothing to do with the property. Overall I was very pleased.
Soggiorno di 1 notte a ottobre 2019
Risposta di David, il giorno 5 ott 2019
Thank you very much for your nice review. I am glad that you had a good time in Prague. We look forward to welcoming you another time :) With Regards Šárka Měsková - sales manager of David's apartments

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Soggiorno di 5 notti a settembre 2019
Risposta di Šárka Měsková - sales manager , il giorno 17 set 2019
Dear Guest, Thank you for your feedback. We hope you have enjoyed your stay in Prague. We look forward to see you anytime in the future. Kind Regards Šárka Měsková - sales manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2019
Risposta di Šárka Měsková - sales manager , il giorno 9 lug 2019
Dear Guest, Thank you for your nice feedback. We hope you have enjoyed your stay in Prague. We look forward to see you anytime in the future. Kind Regards Šárka Měsková - sales manager

4/10 Scarso

Shauna

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti a giugno 2019
Risposta di Šárka Měsková - sales manager , il giorno 13 giu 2019
Dear Shauna, Thank you for your feedback. We hope you have enjoyed your stay in Prague. We look forward to see you anytime in the future. Kind Regards Šárka Měsková - sales manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The building is in a perfect location, only about a 2min walk from old town square and within walking distance of many of the beautiful architectural fixtures in Prague. Can be a bit noisy at night as many loud rowdy tourist pass by after drinking the night away. The room was ok, but it did not match what was listed. 2 twin beds push side by side does not make a king size bed and a sofa that doesn't pull out is not a sofa bed. Also the so called kitchenette has no sink in the room, so If you want to wash anything you must go to the bathroom down the hall. That's another disappointment, having to use the bathroom, especially at night, you need to unlock 3 doors. A bit annoying. They did have a wah machine, which came in very handy
Soggiorno di 3 notti a maggio 2019
Risposta di Šárka Měsková - sales manager , il giorno 22 mag 2019
Dear Guest, Than you for your review. Best Regards Šárka Měsková - sales manager

4/10 Scarso

Bryndis

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Not a bathroom in the room :/
The only thing that was true in the ad, was the location. We got wrong info where to pick up the keys, there was no bathroom in the room, we had to use two set of keys to go to the toilet and there are light saving lights in the halls so you have to be constantly moving at night while you are finding the keyhole. The ad said: Room layout - separate dining room and separate lounge... it was one room. Food & Drink - Commonsa Kitchenette with full-size fridge / freezer... the fridge was small, under the table. There was no sink in the kitchen and the sink in the bathroom was so shallow it was difficult to get water for the kettle. Separate private bathroom... did not say that the bathroom was not in the room but elsewhere, on the same floor. The hot water tank was leaking and made our toilet things and the floor wet. The ad said city view but it is street view... We were very disapointed with the room, but the location was good.
Soggiorno di 4 notti a maggio 2019
Risposta di Šárka Měsková - sales manager , il giorno 15 mag 2019
Dear Bryndis, Thank you for your feedback. We are sorry that you have such a bad experience. Anyway, you have booked cheaper economy studio apartment with private detached bathroom. Description on Expedia page is very clear. We tried explain to you at place as well. Best Regards Šárka Měsková - sales manager

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Sijainti hyvä. Huoneet avaria ja siistejä. Sisäänkirjautuminen monen mutkan takana. Yllätyksenä oli, että myöhään illalla ei tullut lämmintä vettä. Ovien lukitus hankalaa.
Soggiorno di 3 notti a maggio 2019
Risposta di Šárka Měsková - sales manager , il giorno 8 mag 2019
Dear Guest, Thank you for your feedback. Best Regards Šárka Měsková - sales manager

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Ligging goed. Mooi schoon appartement. zeer duidelijke informatie bij incheck/uitcheck. prima
Soggiorno di 5 notti ad aprile 2019
Risposta di Šárka Měsková - sales manager , il giorno 24 apr 2019
Dear Guest, Thank you very much for nice review. We are glad that you had a good time in Prague. We look forward to welcoming you another time. :) With Regards Šárka Měsková - sales manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2019
Risposta di Šárka Měsková - sales manager, il giorno 23 apr 2019
Dear Guest, Thank you very much for nice review. We are glad that you had a good time in Prague. We look forward to welcoming you another time. :) With Regards Šárka Měsková - sales manager

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 4 notti ad aprile 2019
Risposta di Šárka Měsková - sales manager , il giorno 12 apr 2019
Dear Guest, Thank you for your nice feedback. We hope you have enjoyed your stay in Prague. We look forward to see you anytime in the future. Kind Regards Šárka Měsková - sales manager

10/10 Eccellente

Derick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The best apartments in old town!
You will not find a better apartment in a better location. There was plenty of room for a family of four literally steps from the old town square. The security of the apartment building was great with multiple key entry points and cameras posted. We will definitely stay again the next time in Prague!
Soggiorno di 1 notte a febbraio 2019
Risposta di Šárka Měsková - sales manager , il giorno 15 mar 2019
Dear Derick, Thank you very much for nice review. We look forward to welcome you anytime again. Best Regards Šárka Měsková - sales manager

10/10 Eccellente

yedidya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
מקום מעולה
Soggiorno di 3 notti a febbraio 2019
Risposta di Šárka Měsková - sales manager , il giorno 4 mar 2019
Dear Yedidya, Thank you for nice review. We look forward to welcome you anytime again. :-) Best Regards Šárka Měsková - sales manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2019
Risposta di Šárka Měsková - sales manager , il giorno 20 feb 2019
Dear Guest, Thank you for your nice feedback. We hope you have enjoyed your stay in Prague. We look forward to see you anytime in the future. Kind Regards Šárka Měsková - sales manager

2/10 Terribile

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is the worst place I've stayed at for service. The check in closes at 11pm. I contacted the property and was told I could get a taxi arranged for 18 EUR at a 40% off price that would pick me up from the airport and take me straight to the airport. When I went to book and give my flight details the manager replied back saying as our flight lands at 20.30 we would have to pay the full 30 EUR, I explained you didnt say that it was a different price before 11 but the hotel did not want to know and so I didnt book and took my chances. On the day of my departure my flight was delayed due to an emergency landing closing one of the runways at LHR, I called the hotel while sat on the tarmac as the sales manager had now gone home I spoke to the front desk lady who said she didnt know anything about 18 EUR's if we land after 11; she booked me a taxi for 23 EUR to be picked up after 11 and to be taken to the reception and THEN to the hotel contrary again to waht was offered over email. Due to tailwind we landed at 21.30 instead of 22.30 and there was no driver standing around, me and my partner looked everywhere and there was noone to be found. I called the hotel to say we've landed and the driver is not here to which she said "ofcourse as you said 11 and its 9.30 currently",I said thats fine so i'll make my own way to you and she said ok. On my journey to the hotel I got a call saying the driver is there waiting and I must pay for it now. I got to checkin and was told this again.
Soggiorno di 2 notti a febbraio 2019
Risposta di Šárka Měsková - sales manager , il giorno 8 feb 2019
Dear Zishaan, Thank you for your feedback. First you have made the reservation and then you asked for transfer. I wrote you how much it would be and all conditions. Discounted transfer is for clients coming after opening hours of the reception, as solution for late arrivals. Anyway your flight was coming in time, as we can saw at airport websites on-line. That is why you were not entitled to a discounted transfer. Thank you for understand. Best Regards Šárka Měsková - sales manager

6/10 Soddisfacente

Peter

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Noisy & inconvenient
Beautiful building,the apartments less so Mine had a bathroom across the corridor and 2 doors which was annoying if you forgot the keys Terribly annoying if I think about it again Room pretty stuffy Kitchenette with no sink - so again through 2 doors to get water for your kettle and bathroom sink was too tiny to fit the kettle in Just inconvenient Many bars near the building so many drunken, mostly English tourists shouting under your window You decide for your self! Never the less the cheap iron that burnt my brand new shirt :)))
Soggiorno di 2 notti a gennaio 2019
Risposta di Šárka Měsková - sales manager , il giorno 13 gen 2019
Dear Peter, Thank you for your review. You have booked cheaper economy studio apartment with private detached bathroom, that is right. It is clearly stated in description of the room, same about the kitchenette. We are sorry for noise, but it is main city centre and that is just noisy at night. Unfortunately we can not do anything about it. Thank you for understand. Best Regards Šárka Měsková - sales manager

6/10 Soddisfacente

Bruce

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Be prepared!!!
Great location in the old town if not a little noisy at night at the weekends. Be aware that keys need to be picked up from offices 15-20 mins away next to M&S on Wenceslas Square and a deposit required, also need to be dropped off again. Fortunately we knew this, but what we didn’t realise is that the kitchenette has no sink or water and the bathroom is complete separate, ie 3 separate keys and doors, so not ideal at night or in the morning. Had to wash dishes in small basin in bathroom :-) Otherwise nice space and nice and warm.
Soggiorno di 2 notti a novembre 2018
Risposta di Šárka Měsková - sales manager, il giorno 5 dic 2018
Dear Bruce, Thank you for your review. Best Regards Šárka Měsková - sales manager

8/10 Buono

Jung Hoon

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio
체크인에 유의하세요. 위치는 정말 좋습니다.
숙소의 위치는 최고입니다. 하지만 체크인 하는곳을 찾기가 상당히 힘듭니다. 미리 체크인 하는 곳의 홈페이지를 방문하여 위치를 정확히 파악을 해야합니다. 체크인은 설명에 Vaclavske namesti 36에서 해야 된다고 나와있지만 실제로 가보면 큰 건물의 여러 입구들 중에 하나를 들어가면 조그마한 부스를 가진 'Apart Checkin'(?) 이라는 곳에서 해야 됩니다. 여기는 이 아파트뿐만 아니라 여러 아파트들의 체크인을 담당하는 2평정도의 작은 공간입니다. 들어가서 자세히 살펴보셔야 됩니다. 그리고 청소비 10유로를 지불해야 하고, Deposit 으로 50유로를 맡겨야 합니다. 실제 3일 머무는 동안 옆방에 미국인들이 하루정도 저녁에 떠드는 바람에 조금 불편했습니다. 하지만 이 모든것을 만회하고도 남을 정도로 위치가 좋습니다. 1층(0층)의 빵집도 괜찮고 백화점 및 근처 맛집들도 많습니다. 아무래도 체코 올드타운 여행은 도보로 할 수 밖에 없기때문에 여행중 힘들떄 들어와서 휴식하기에 너무 좋은 위치였습니다. 가족끼리 가면 결코 싸지만은 않았습니다. 하지만 넓은 공간과 취사, 빨래가 가능하다는 장점은 장기간 여행에 큰 이점이 되었습니다.
Soggiorno di 3 notti a settembre 2018
Risposta di Šárka Měsková - sales manager , il giorno 11 ott 2018
Dear Jung, Thank you for your review. We appreciate your feedback. We look forward to welcome you anytime in the future again. Best Regards Šárka Měsková - sales manager

2/10 Terribile

Raul, Las Vegas

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e comfort della camera
Avoid this place!! Is a really bad experience.
Avoid this place. The apartments are in a side of the town but you have to pickup keys for your apartment in the different side, like 15 minutes walking if you know the city but if you don't know the city it will take at least 30 minutes where pick up the keys and after you pick up the keys you have to go back to your apartment (imagine this situation pulling suitcases with a city full of people).... And after that for check out you have to do exactly the same, go out from your apartment with suitcases and return the keys at the same place so far away (imagine this scenario at 4am because your flight is a 7 am with a weather completely freezing) I've been in 27 different countries more than 200 differenta hotels and never an experience like this... But never again! Read my comments and just avoid this place.
Soggiorno di 1 notte a ottobre 2018
Risposta di Šárka Měsková - sales manager, il giorno 26 ott 2018
Dear Raul, Thank you for your review. I am very sorry for inconvenience. Anyway to our defence I need to say that all details about location are clearly written on Expedia sites. Everyone can read there: "Please note that the 24-hour reception is located at Wenceslas Square 36, Prague 1, 800 m away from the apartments." All these details, including address for pick-up the keys, has been sent to your email as well. Kind Regards Šárka Měsková - sales manager

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pretty good
Big apartment/room, great location, good condition. The only downside is that the reception office is a 20 minute walk across town, but they were still fairly helpful.
Soggiorno di 3 notti a luglio 2018
Risposta di Šárka Měsková - sales manager, il giorno 14 ago 2018
Dear Brian, Thank you for nice review. We look forward to welcome you anytime again. Best Regards Šárka Měsková - sales manager

4/10 Scarso

KAPTA

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a luglio 2018
Risposta di Šárka Měsková - sales manager , il giorno 27 lug 2018
Dear Kapta, Thank you for your feedback. We hope you have enjoyed your stay in Prague. We look forward to see you anytime in the future. Kind Regards Šárka Měsková - sales manager

8/10 Buono

Gustavo, Ccs, ven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really big place, we could have fitted at least 3-4 more persons. Great location, walking distance to main attractions. Big and spacious kitchen, we save lots of money by eating in. Cleaning mess could be improved, we found clothes from the previous guest inside the washing machine. The place is a little noisy, at night it was a problem since we were located on the first floor. DO NOT EXCHANGE MONEY ONNTHE PLACE LOCATED NEXT TO THE APARTMENT. They will ripped you of.
Soggiorno di 4 notti a luglio 2018
Risposta di Šárka Měsková - sales manager, il giorno 24 lug 2018
Dear Gustavo, Thank you for review. We look forward to welcoming you another time. :) With Regards Šárka Měsková - sales manager

6/10 Soddisfacente

Kikki, Hamburg

Sehr zentral, aber laut
Es handelt sich um ein zwei Raum Appartement. In dem einen stehen 3 Betten und zwei Schränke. In dem anderen befindet sich die Küche und eine kleine Couch mit Fernseher. Um ins Bad zugegangen, muss man durchs Schlafzimmer und Küche. Die Lüftung im Bad funktionierte nicht. Also müsste man durch die Küche entlüften (lecker). Wenn man das Appartement betritt steht man sofort im Schlafzimmer. Das Appartement hat alles was man braucht, nicht mehr und nicht weniger. Reinigungsutensilien wären nicht schlecht, aber es gibt nicht mal einen Besen. Die zentrale Lage ist klasse, alles fussläufig zu erreichen. Dadurch ist es aber auch super laut. Auch nachts. Alles in allem für 2 Tage ok, aber länger nicht.
Soggiorno di 3 notti a luglio 2018
Risposta di Šárka Měsková - sales manager , il giorno 11 lug 2018
Dear Kikki, Thank you for your feedback. We hope you have enjoyed your stay in Prague. We look forward to see you anytime in the future. Kind Regards Šárka Měsková - sales manager

10/10 Eccellente

Ariel E

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Muy bien ! Hospedaje muy tranquilo y agradable !
Soggiorno di 2 notti a giugno 2018
Risposta di Šárka Měsková - sales manager, il giorno 26 giu 2018
Dear Ariel, Thank you very much for nice review. I am glad that you had a good time in Prague. We look forward to welcoming you another time. :) With Regards Šárka Měsková - sales manager

6/10 Soddisfacente

negar

Non mi è piaciuto: Personale e servizio
Not recommended
Not so good, the check-in and check out location is different from the apartment location. Worse than that, the bathroom was outside the apartment
Soggiorno di 1 notte a maggio 2018
Risposta di Šárka Měsková - sales manager, il giorno 26 mag 2018
Dear Negar, Thank you for your review. I am very sorry for inconvenience. Anyway to our defence I need to say that all details about the room and location is clearly written on our sites. Name of the room: "Double Room with Private External Bathroom" can let you know that bathroom is not in the room, but across the corridor. Anyway bathroom is private. Other thing - reception location. Everyone can read notice there: "Please note that the 24-hour reception is located at Wenceslas Square 36, Prague 1, 800 m away from the apartments." All these details, including address for pick-up the keys, has been sent to your email as well. We would like to welcome you anytime again. Kind Regards Šárka Měsková - sales manager

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Appartement très bien situé au cœur de la vieille ville stare mesto.... Par contre il faut passer par la cage d’escalier de l’immeuble pour accéder à l’aide d’une 1ère clef à un hall où se trouve d’autres appartements et enfin avoir accès à la salle de bains et we privatifs !!!! Pas pratique du tout !!!!! Autre bémol de cet appartement : aucun point d’eau dans la kitchenette.... comment fait on la vaisselle ???? ... à part dans la salle de bains sans produit et dans le tout petit lave mains ?! Aberrant !
Soggiorno di 4 notti ad aprile 2018
Risposta di Šárka Měsková - sales manager , il giorno 7 mag 2018
Dear Guest, Thank you for your review. I am very sorry for inconvenience. Anyway to our defence I need to say that all details about the room are clearly written on our sites. Name of the room: "Double Room with Private External Bathroom" can let you know in advance that the bathroom is not in the room, but across the corridor. Anyway bathroom is private. This is cheaper economy apartment. Kind Regards Šárka Měsková - sales manager

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
bad experience
The check-in/check-out process was very bad. You have to pick up the key 15 mins walk from your actual stay. The total return trip would be 30 mins!!! You need to return the key the same way as well. We booked the apartment for 3 adults for 4 nights but they only provide 2 rows of toilet paper in the apartment and the minimarket in the old town doesnt sell toilet paper. Overall, the location is good but the service is bad.
Risposta di Šárka Měsková - sales manager, il giorno 17 apr 2018
Dear Guest, Thank you for your review. I am very sorry for inconvenience. Anyway to our defence I need to say that all details about the room and location are clearly written on our sites. Everyone can read notice there: "Please note that the 24-hour reception is located at Wenceslas Square 36, Prague 1" All details, including address for pick-up the keys, has been sent to your email as well. For new toilet paper you can ask the reception anytime ( open and on the phone 24/7 ). Kind Regards Šárka Měsková - sales manager

8/10 Buono

Erik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Prag 2k18
Mycket bra läge på hotellet, rymlig lägenhet med bra plats för att gäster. Nära till god och billig mat, samt nära till både exklusiv shopping och vanligare affärer.
Risposta di Šárka Měsková - sales manager, il giorno 10 apr 2018
Dear Erik, Thank you very much for nice review. I am glad that you had a good time in Prague. We look forward to welcoming you another time. :) With Regards Šárka Měsková - sales manager

6/10 Soddisfacente

Jeff , Liverpool

Mi è piaciuto: Pulizia e comfort della camera
Nice apartment
Nice and clean. Close to old town square. Only draw back was bathroom was in a different room and no sink in room. Bathroom was behind 2 other doors. Great place.
Soggiorno di 5 notti a marzo 2018
Risposta di Měsková Šárka - sales manager, il giorno 19 mar 2018
Dear Jeff, Thank you for your feedback. We value your opinion a lot. I hope you have enjoyed your stay in Prague and we wish to see you again. Best Wishes Měsková Šárka - sales manager

8/10 Buono

Ronald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a dicembre 2017
Risposta di Šárka Měsková - sales manager , il giorno 4 gen 2018
Dear Guest, Thank you very much for nice review. I am glad that you had a good time in Prague. We look forward to welcoming you another time. :) Best Regards

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Céntrico
Espacioso, a media cuadra del reloj metereológico, muy bien ubicado
Soggiorno di 1 notte a dicembre 2017
Risposta di Měsková Šárka - sales manager, il giorno 1 gen 2018
Dear Guest, Thank you for your feedback. We value your opinion a lot. I am glad that you have enjoyed your stay in Prague and we wish to see you again. Best Wishes Měsková Šárka - sales manager

6/10 Soddisfacente

Anabel

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Céntrico pero con baño aparte
El apartamento no puede tener mejor situación. En pleno centro a 2 minutos de la plaza del ayuntamiento. Eran dos cañas y un sofá cama durísimo. Microondas, nevera, hervidor de agua y dos placas eléctricas para calentar comida pero no hay pila para lavar los platos. El baño está en otro sitio aparte y hay que ir con dos llaves para acceder a el ( pero es privado) así que muy incómodo. Las llaves hay que ir a recogerlas a otra dirección que está a 15 minutos andando ( con maletas) y para devolverlas igual. Tambien muy incómodo. La habitación es muy calentita y silenciosa.
Soggiorno di 3 notti a dicembre 2017
Risposta di Jan, il giorno 14 dic 2017
Dear Anabel, Thank you very much for review. I am glad that you had a good time in Prague. We look forward to welcoming you another time. :) With Regards Šárka Měsková - sales manager

8/10 Buono

Margaret, New York

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Great location but not very comfortable
I was drawn by the picture of building exterior and loved the great location, but was disappointed with the furnishings which all seemed to be from IKEA. The mattress was very uncomfortable and I slipped twice getting in and out of the tub!
Soggiorno di 4 notti a novembre 2017
Risposta di Měsková Šárka - sales manager, il giorno 20 nov 2017
Dear Margaret, Dear Guest, Thank you for your feedback. We value your opinion a lot. Despite facts you wrote, we hope you have enjoyed your stay in Prague and we wish to see you again. Best Wishes Měsková Šárka - sales manager

2/10 Terribile

Roland

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Schlecht, dreckig unfreundlich.
Check-in nicht im angegebenen Hotel, unfreundliches und freches Personal, wir wurden zb. als Dumm beleidigt. Alles Dreckig und stinkt nach Rauch. Sind wieder abgereist und mussten neues Hotel suchen.
Soggiorno di 2 notti a ottobre 2017
Risposta di Jan, il giorno 17 nov 2017
Dear Roland, Thank you for your constructive feedback. I am very sorry for inconvenience. Anyway to our defence I need to say that all details about the room and location are clearly written on our sites. Reception location - everyone can read notice there: "Please note that the 24-hour reception is located at Wenceslas Square 36, Prague 1" All these details, including address for pick-up the keys, has been sent to your email as well. Thank you for the information about the cleaning. I will care about it for the future with our cleaning staff. You can be sure. Kind Regards Šárka Měsková - sales manager

8/10 Buono

Jordan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Location
Good location and clean room. Worth noting that keys are to be picked up from Wenceslas Square office rather than the apartment its self.
Soggiorno di 3 notti a settembre 2017
Risposta di Jan, il giorno 6 ott 2017
Dear Jordan, Thank you for your feedback. We value your opinion a lot. I hope you have enjoyed your stay in Prague and we wish to see you again. Best Wishes Měsková Šárka - sales manager

2/10 Terribile

Erika

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pésimo
Mal olor, nada higiénico y no tenía ninguna amenidad de baño
Soggiorno di 2 notti a settembre 2017
Risposta di Jan, il giorno 2 ott 2017
Dear Erika, Thank you for your review. I am sorry about your bad experience. It is shame that you did not inform us immediately at place. We could try to fix it or change the room. Kind Regards Šárka Měsková - sales manager

2/10 Terribile

Gitanjali

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Bedrageri
Vi hadde bestilt en leilighet men de hadde overbooket så flyttet oss til en stor familie leilighet (150kvm) som var veldig skummelt og ubehagelig å bo. Vi var bare 2 i en leilighet for 12-15. De sa at det var 'oppgradert' men kostnad per person var lavere en det vi betalte for. Vi skulle ha bodd i en historist bygg i hjornen av gata med det ble endret til en annen bygg. Sengene var veldig ubehagelig. Vi kunne ikke sove. Det var ikke noe heis som vi betalte for. Det var ikke noe Air conditioning.
Soggiorno di 5 notti a giugno 2017
Risposta di Jan, il giorno 13 giu 2017
Dear Gitanjali, Thank you for your feedback. That is right that we have FREE upgraded your reservation due to serious technical problem in Dušní building. If anything like this happens, we are obliged to give the guest an apartment in the same or better category. Alternative apartment what we gave you was 3 bedroom apartment in Dlouha street ( 2 min by walk from original place ), more expensive and more luxury. Unfortunately we had no choice. I am sorry for any inconvenience. We thought you would like it and, on the contrary, will make this upgrade a pleasure. Kind Regards Šárka Měsková - sales manager

8/10 Buono

ISRAEL

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
המלון נמצא במיקום ממש מרכזי קרוב לכל האתרים המענינים בית חב''ד . התמורה הכספית ממש משתלמת
Risposta di Jan, il giorno 6 apr 2017
Dear Israel, Thank you for nice feedback. We value your opinion a lot. We are happy that you enjoyed your stay with us and we wish to see you again. Best Wishes Měsková Šárka - sales manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
12月24日だけはマーケットも店も閉まってしまうので要注意。
Risposta di General Manager, il giorno 10 gen 2017
Dear Guest, Thank you for nice feedback. We value your opinion a lot. We are happy that you enjoyed your stay with us and we wish to see you again. Best Wishes, Měsková Šárka - sales manager

6/10 Soddisfacente

Ismail

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio
مريح
جيد
Risposta di General Manager, il giorno 12 dic 2016
Dear Guest, Thank you for nice feedback. We hope that you enjoyed your stay with us and we wish to see you again. Best Wishes, Měsková Šárka - sales manager

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Risposta di General Manager, il giorno 24 ott 2016
Dear Guest, Thank you for your feedback. We hope you enjoyed your stay with us and we wish to see you again. Best Wishes Měsková Šárka - sales manager

6/10 Soddisfacente

Amit

Mi è piaciuto: Personale e servizio
The room was god but being a non smoking room it had a strong smell of cigarette smoke. The unattached bathroom did not help it either. If anyone stays here please do not go for the room with the non attached bathroom. It is highly inconvenient. It is an apartment but inside the room there was no washbasin or water source. There was no paper towel or anything of that sort provided.
Risposta di General Manager, il giorno 24 ott 2016
Dear Guest, Thank you for your feedback. You have booked cheaper budget apartment with external bathroom. It is little bit uncomfortable but that is why is cheaper than standard private studio. I am sorry about the smell. Unfortunately our apartments are smoking. Anyway, I hope you enjoyed your stay with us and we wish to see you again. Best Wishes Měsková Šárka - sales manager

8/10 Buono

MANYI, hkg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
i booked a room with bathroom outside, it is a bit scary for girl going through the darkness lift lobby with flash sensor light to another room for bath. But the staff is very helpful that they allow us to change to a suite in the same apartment building, of course needa pay for an resonable extra fee.
Risposta di General Manager, il giorno 15 set 2016
Dear Guest, Thank you for your review. We hope you enjoyed your stay with us and we wish to see you again. Best Wishes Měsková Šárka - sales manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
The location is perfect, it is in the center of the city. Everything can be done by walk, otherwise the public transports are 2 minutes away from the appartment. The room was okay, and we had a seperate bathroom but that was not a problem. The only thing that was really not appropriate was that there was no sink in the room so we had to wash dishes in the bathroom sink which was really small. I would not recommend this for more then 5 days.
Risposta di General Manager, il giorno 30 ago 2016
Dear Guest, Thank you for your nice review. We value your opinion a lot. I am sorry about the sink, this is budget apartment. Anyway, I hope that you enjoyed your stay with us. We look forward to welcome you anytime in the future again. Best Regards Měsková Šárka - sales manager