Hotel vicino a Promenade - Temecula

“Shoutout to the amazing staff who worked throughout the 4th of July weekend, especially Eric, Margaret, and one of the housekeeping staff members whose name I unfortunately didn't catch. Every interaction we had, from check-in to check-out, was friendly, welcoming, and professional. The biggest thing that stood out to me was how incredibly clean this hotel was. Our room was absolutely spotless when we arrived. The furniture was clean and well-maintained, the room smelled fresh, and there wasn't...

“Dirty room and poor daily housekeeping. Thermostat had to be reset twice a day by having the staff visit the room. Dirty bathroom. Breakfast wasn’t edible. Pool wasn’t remotely appealing. Would not recommend.”

“Very convenient location to stay at. We appreciated the little kitchen space and fridge. Additionally enjoyed the breakfast that was included.”

“Stay was convenient to shopping and dinning l, rooms were clean almost new. Staff was super friendly and helpful. Really enjoyed our stay”

“I didn't get to the breakfast until 8am when I was checking out so maybe there were some more options earlier but would have been nice to have some food and beverage options that aren't ultra-processed. I don't know if that's a big expense to add to your menu but maybe two or three options for fruit or power bars?”

“Good location. We hang out with friends, the room was big enough to have 6 people, Morning coffee was the only disappointed part. It would be nice to have a dark roast coffee.”

“Outdoor pool water was too cold. Wish it was a heated pool”

“They would not accommodate ADA room for my disabilities”

“Everything perfect”

“Very clean, quiet place great service. Thank you”

“Clean spacious rooms, comfortable beds, cable TV's, microwave, fridge, coffee, free breakfast,hot shower, good a/c, & free parking...!”

“Parking was excellent. The breakfast spread was generous and delicious. The staff were all courteous and helpful. Unfortunately, the first thing I saw when I came into the room was a Gatorade bottle behind the chair that had been overlooked by the cleaning staff. : ( I would still use Best Western again.”

“Clean room, excellent breakfast, friendly service”

“Everything was as expected Thank you”

“Free breakfast was good.”

“I had a great stay, this hotel is nice and clean. I will definitely be coming back soon. The breakfast was good as well!!”

“This hotel is excellent, and the staff are always helpful and willing to help with any concerns that you might have. There are a couple of areas that could be of concern, however. The first is that the hotel itself is near the freeway, and the room I was in was facing that area. So a lot of noise from cars in the night. To give credit to the staff, when I told them of this they offered to change my room to one further from the freeway. Still, if that’s not an option and you have a room facing...

“Personale al check-in maleducato e poco disponibile ”

“First time visiting and it will be my last”