[29/8/23 10:17] Mario Ceballos - Social Listening MexicoHola Rufino, queremos agradecerte por tomarte el tiempo de escribir esta reseña. Estamos encantados de poder cumplir con tus expectativas, y esperamos darte la bienvenida pronto para disfrutar del gran Caribe Mexicano.

Hi Caitlin, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Tevin, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Riviera Maya was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Once again, we apologize for any inconvenience, and we hope to have the opportunity to restore your faith in Catalonia Hotels & Resorts and provide you with the excellent service and hospitality you deserve.

Hi Emma, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

Hi Yogin, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. We appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

Thank you for taking the time to share your recent experience at Catalonia Riviera Maya. We sincerely apologize for the inconvenience you encountered during your stay, especially regarding the closure of the main buffet restaurant for repairs and the loud music played to mask the noise.Your feedback regarding the illness experienced by members of your group is concerning, and we take such matters very seriously. We assure you that the health and well-being of our guests are of the utmost importance to us, and we will investigate this issue promptly to ensure that appropriate measures are taken to prevent such incidents in the future.Regarding the closure of the buffet restaurant and the noise from the repairs, we regret any disturbance this may have caused to your relaxation and overall experience. Please accept our apologies for any inconvenience.We appreciate your valuable feedback, as it helps us identify areas for improvement and deliver better service to our guests. If there is anything else you would like to share or if you require further assistance, please do not hesitate to contact us directly.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and seamless stay.

Salut Roger,Merci d'avoir partagé tes impressions. Dommage que la plage ne corresponde pas à tes attentes avec toutes ces roches, et que la nourriture ne soit que moyenne. Ça peut vraiment affecter l'expérience globale.

Hi Bridget, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hello Shelby, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Douglas!Thank you for sharing your review. We're glad to hear you enjoyed your stay and the food at the property. We hope to see you again soon.Best regards

Hi Shanee,I'm sorry to hear that your experience with the room was not what you expected. Sometimes room changes can fall short of our expectations. We look forward to serving you again in the future to improve your perception.Best regards

Hi Stephanie,I'm so glad to hear you had such a positive experience at the resort! It sounds like you enjoyed a wide variety of activities and amenities, from the food to the entertainment to the beauty of the beach. Best regards

Dear IshaWe're glad you enjoyed your time with us!We're here to help make your experience even better!

Hello Tanner, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hello Michael, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

We're glad to hear you had a positive experience, Kelvin! We look forward to welcoming you back again soon!

Thank you for sharing your experience, Sabrina! We're glad to hear that you enjoyed your stay in the privilege family suite and found the decor simple yet nice. It's great that you appreciated the size of the patio and the amenities it offered. We're sorry to hear that you had difficulty securing reservations at the restaurants, but we're glad you found alternatives that suited your needs. We're delighted that you enjoyed the delicious and strong drinks, as well as the access to the private beach. It's fantastic to hear that you had amazing treatments at the spa, including one of the best massages of your life! We're thrilled that you would consider returning to our property. We look forward to welcoming you back!

Dear MorganIt sounds like you had an amazing time at the resort, Morgan! It's wonderful to hear that the staff made your experience enjoyable and that you're already looking forward to returning.

Hi Katherine, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

Thank you for your review.Regards

Hi Maylin, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

Dear DanielIt sounds like you had a positive experience overall at the resort, Daniel! The emphasis on cleanliness and the variety of meal options are definitely important factors for a pleasant stay. It's great to hear that they cater well to families with children, providing activities and dedicated spaces for them to enjoy. Thank you for sharing your insights about the beach as well. Overall, it seems like a great option for families looking to have a fun and comfortable vacation.

Hi Rodolfo, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hello Jessica, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

Hello Katharina, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

Estimada Daniela Stephany,Nos alegra mucho saber que disfrutaron de su estancia en nuestro hotel y que los espectáculos en el teatro fueron espectaculares. Lamentamos que no hayan recibido ninguna decoración o amenidad en la habitación para su luna de miel. Entendemos lo especial que es esa ocasión y tomamos nota de su comentario para asegurarnos de que podamos mejorar la bienvenida para su próximo aniversario. ¡Esperamos tener la oportunidad de darles la bienvenida nuevamente y hacer que su próxima estancia sea aún más memorable!Saludos cordiales,

Hi Kelly, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Navreet, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Thomas, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

Hi Salikha, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Sarah, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

Hi Patty, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Theresa, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Keith, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Sandra, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

Hi Melinda, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi James, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

Hi Marla, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Sharon, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi David, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Dakota, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!

Hi Elizabeth, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Grand Costa Mujeres was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Grand Costa Mujeres!