6/10 Soddisfacente
Kari
Viaggio con la famiglia
13 dic 2025
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room itself was adequate. The one feature we did love was the outdoor shower. However, the lighting in the room was extremely dark, and despite booking a full ocean-view room, our view was largely blocked by a pool umbrellas with only a very limited glimpse of the ocean.
During our stay, multiple events took place that shut down key areas of the hotel, including pools and restaurants. This significantly limited dining and amenity options and should have been clearly communicated in advance. One wedding, located close to our room, was exceptionally loud for over eight hours and had a major impact on our ability to relax and enjoy the day. It felt more like a Vegas-style event atmosphere than a tranquil resort experience.
Dining was another major disappointment. The few available restaurants were extremely expensive, and the food quality did not justify the cost. Overall, the food and beverage experience was very poor.
The beach area was also underwhelming. Only a very small portion was walkable, and there was a very limited area considered safe for swimming.
On our second-to-last morning, gardeners began digging and cutting directly beside our patio at 8:00 a.m., which woke us abruptly. Despite requesting multiple times to speak with a manager about our concerns, we were never contacted.
Overall, this hotel was a significant disappointment. It lacked atmosphere, character, and attention to guest experience, and unfortunately, I would not recommend it.
Kari
Soggiorno di 1 notte a dicembre 2025
