We had a good stay overall. We have been renting different properties for many years now, so we have a lot to compare this to. Every property has pros and cons. So here is the summary:
Pros: House had plenty of space for everyone. Multiple bathrooms are a huge plus. The view is wonderful and the area is very quiet and relaxing. The lake is great. Fishing was ok. Game room was used daily and both kids and adults had a great time. Property Manager, Nicole, is very responsive and was there very quickly to address the issues we experienced. She is very friendly and helpful.
Cons: The check in time is very late (5pm). When we arrived at 5, the house was not ready. Cleaning person was still there. We did not check in until 6, which did not leave much time to make dinner. The number of rules is overwhelming. While I understand the owner likely had a bad experience at some point, it was a big turn off. Maintenance on the house is lacking. The sliding door was very difficult to close all week. Even adults struggled with it. Eventually, the handle snapped off and we could not use it at all. The bigger problem was bugs. We took pictures and sent them to the owner. They were literally crawling up the wall and even got into some of our food. We had to throw quite a bit of food away. Nicole did come right away and put some poison down to kill them, but a better maintenance program is needed. Several beds were very uncomfortable and noisy. Pillows are super flat