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Recensioni per Hotel Aurora Towers

4 out of 5
Hotel Aurora Towers
9 Moledina Road, Pune, Maharashtra

Recensioni

6,8
Valutazione di 10 - Eccellente. 13 su 73 recensioni" "
Valutazione di 8 - Buono. 24 su 73 recensioni" "
Valutazione di 6 - Soddisfacente. 19 su 73 recensioni" "
Valutazione di 4 - Scarso. 8 su 73 recensioni" "
Valutazione di 2 - Terribile. 9 su 73 recensioni" "

6,8/10

Pulizia

6,8/10

Personale e servizio

6,0/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was clean and inviting throughout our stay
Soggiorno di 1 notte a febbraio 2020
Risposta di Front Office Manager, il giorno 7 feb 2020
Thank you for your valuable feedback

6/10 Soddisfacente

Meg, Pune

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The hotel could upgrade their amenities and provide better
Soggiorno di 3 notti a dicembre 2019
Risposta di Front Office Manager, il giorno 13 dic 2019
Dear Guest, Greetings from Hotel Aurora Towers!!! Thank you for your feedback, we will definately upgrade the amenities and provide better service. Warm Regards,

10/10 Eccellente

Narain

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Soggiorno di 4 notti a settembre 2019
Risposta di Front Office Manager, il giorno 9 ott 2019
Dear Sir, Greetings from Hotel Aurora Towers!!! Thank you for your valuable feedback on the online site.

6/10 Soddisfacente

Hardik

Its decent hotel for business trip
Its decent hotel for business trip
Soggiorno di 2 notti a settembre 2019
Risposta di Front Office Manager, il giorno 26 set 2019
Dear Guest, Greetings from Hotel Aurora Towers!!! Thank you for your valuable feedback.

8/10 Buono

Vanessa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The Good and the Not so Good
The staff are wonderful, always trying to help. The room was not terribly clean upon arrival, but a manager quickly corrected that after I answered a hotels.com check in survey; however, I still had really inconsistent housekeeping service. The towels are old and the bed mediocre with uncomfortable pillows. Laundry inexpensive and fast. Area safe with a supermarket and mall in easy walking distance. Actually very good value for the price. Fyi: Last time I stayed in 4th floor and has better luck with housekeeping.
Soggiorno di 7 notti ad aprile 2019
Risposta di Hotel Aurora Towers, il giorno 7 giu 2019
Dear Guest, Greetings from Hotel Aurora Towers!!! Thank you for staying at our property and sharing your valuable feedback on the portal.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti ad aprile 2019
Risposta di Hotel Aurora Towers, il giorno 7 giu 2019
Thank you for rating our hotel on the portal.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay at MG Road in Pune
Soggiorno di 1 notte a dicembre 2018
Risposta di Regards, Duty Manger Hotel Aurora Towers, il giorno 31 gen 2019
Dear Guest, Greetings from Hotel aurora Towers!! Thank you for your valuable feedback. We look forward to welcome you again.

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not well maintained Bathrooms were miserable Room service rates too high tooo high poor service cutlery cups etc Bed bugs
Soggiorno di 1 notte a dicembre 2018
Risposta di Regards, Duty Manger Hotel Aurora Towers., il giorno 31 gen 2019
Dear Guest, Greetings from Hotel aurora Towers!! Thank you for your valuable feedback. We regret the inconvenience caused at hotel and looking forward to welcome you again.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The stay with my wife was absolutely enjoyable as the staff was very accommodating.
Soggiorno di 2 notti a dicembre 2018
Risposta di Regards, Duty Manger Hotel Aurora Towers, il giorno 31 gen 2019
Dear Guest, Greetings from Hotel aurora Towers!! Thank you for your valuable feedback. We look forward to welcome you again.

4/10 Scarso

Anand

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I have to call 3 times to get room clean finally
Poor check in and housekeeping services not good
Soggiorno di 3 notti a dicembre 2018
Risposta di Regards, Duty Manger Hotel Aurora Towers., il giorno 31 gen 2019
Dear Guest, Greetings from Hotel aurora Towers!! Thank you for your valuable feedback. We regret the inconvenience caused at hotel and looking forward to welcome you again.

2/10 Terribile

Metul, Mumbai

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Horrible check in and customer experience. Room was very dirty, flush did not work and shower was dysfunctional.
Soggiorno di 1 notte a novembre 2018

6/10 Soddisfacente

Samir

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a giugno 2018
Risposta di Hotel Aurora Towers, il giorno 23 giu 2018
Dear Sir, Greetings from Hotel Aurora Towers!!! Thank you for rating us on the online site. we look forward to welcome you back.

8/10 Buono

Hershel, Mumbai

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Nice hotel in the city centre camp area
Friendly staff, excellent food, a great location, good amenities. Shower very old fashioned and had leakages but no big deal to me.Rooms too big for AC unit so it was very hot all night. I stayed in#406
Soggiorno di 1 notte ad aprile 2018
Risposta di Management Hotel Aurora Towers, il giorno 19 apr 2018
Dear Guest, Greetings from Hotel Aurora Towers!!! Thank you for staying with us and sparing time to share your reviews on the online site. we look forward to welcome you back at Hotel Aurora Towers.

6/10 Soddisfacente

Dado

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Pleasant hotel
The hotel suited us as we were visiting family that lived nearby and the position was suitable for us.
Soggiorno di 4 notti a gennaio 2018
Risposta di Management Hotel Aurora towers, il giorno 18 feb 2018
Dear Sir, Greetings from Hotel Aurora Towers!!! Thank you for your valuable feedback, we are happy to know that your stay at our property was pleasant and comfortable. we look forward to welcome you back.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Linen was not clean, very old looking..bath tub was damaged and felt unclean to use..the bed was large and comfortable
Soggiorno di 1 notte a gennaio 2018

6/10 Soddisfacente

Andy, washington DC

Non mi è piaciuto: Pulizia
Need renovation in bathroom and beds.
this hotel use to be luxurious but now this hotel maintenance is low quality, same old bathroom without curtains the water will be all over the floor, low quality tissue papers for toilet, When I enter in this hotel the towels are really DIRTY LIKE A CHEAP MOTEL, then I called housekeeping and got new towels, they have very limited staff but good staff trying to keep this place clean. the bedroom sheets are dirty with stain on it , the WIFI & Mobile network will not work in hotel rooms since they are on high rise tower. It use to be a 4 star hotel but now it looks old they needs to renovate the internal things like bathroom,beds, furniture. Food quality was good had good breakfast, and staff was very friendly and trying to do their job promptly.
Soggiorno di 1 notte a novembre 2017

6/10 Soddisfacente

George, Kuwait

Mi è piaciuto: Comfort della camera
A hotel at the right location
The front desk staff were very professional and both the check-in and checkout were very quick. The rooms are spacious and beds comfortable. There is no minibar. The toilets although sanitized and clean need some renovation. The food at the Fennery Restaurant is very tasty but the mostly junior staff take an awfully long time to serve food and have a rather laid back attitude to their work, which I found rather strange considering the upper levels seem very agile.
Soggiorno di 3 notti a novembre 2017
Risposta di Front Office Manager, il giorno 14 nov 2017
Dear Guest, Greetings from Hotel Aurora Towers!!! Thank you for staying with us and sparing the time to share your reviews on expedia site. we are happy to know that you had a pleasant stay with us. we look forward to welcome you back at Hotel Aurora Towers.

6/10 Soddisfacente

Rajiv, Bangalore

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Clean rooms, clueless staff
I arrived at 2pm after a long drive and needed to take a nap. The housekeeping staff was talking loudly in the hallway and loudly slamming the doors of rooms as they entered and exited the rooms. I asked them nicely to please try to keep the noise down. They said "of course sir, no problem", and then went right back to talking loudly and slamming doors. I asked the repeatedly to stop. They always said "yes sir" and went right back to the same behavior. Believe it or not, this went on until 5pm (I assume their shifts ended at five). The restaurant was expensive, the food of poor quality, and from the dining room it appeared that both the kitchen and the staff were unfamiliar with the basic rules of hygiene. The desk staff, like the housekeeping staff, were polite but unhelpful. They were also very slow and inefficient. They seemed to go out of their way to avoid being helpful. I did like the room and the location, but there are many problems with this hotel.
Soggiorno di 1 notte ad agosto 2017

4/10 Scarso

NICKY

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overhaul it was not a pleasant stay
Soggiorno di 1 notte a luglio 2017

2/10 Terribile

Amita

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel with No service
Attention all travellers..please do not book Aurora towers I booked the "Executive room" and they refused to give me this room on arrival. First the room was not ready even though I had requested for a timely or early check in. I was kept waiting for 2.5 hours in the lobby and kept being shuttled to different low quality rooms. Next I am taken to rooms which were stinking of alcohol and they refuse to clean them even on repeated request. When I kept insisting ..they finally showed me some room for which I settled as I thought I had paid all in advance ..will I get any refunds....and I decided to compromise. But it spoiled my trip completely Next the cafe was terrible.....cold stale food..which the staff refused to warm even on request... They are seriously terrible...Please do not stay there ever.....and the morning breakfast which is included....is cold..old....and you will be better without it

8/10 Buono

Nickson

Mi è piaciuto: Pulizia e comfort della camera
Clean and comfortable Spacious rooms
Very good quality and quiet room, Restaurant food and service Not upto the mark

10/10 Eccellente

Mr Ashok, Brunei

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
pleasant stay
This is my third stay at this Hotel, we were very comfortable and felt at home, very centrally located and can easily move around , everything reachable with famous restaurants , banks , shopping malls at walking distances. Overall a good stay, we will surely stay there again.

2/10 Terribile

Michael, LA

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible Experience
Room was dirty, walls had water leaks, wall paper was peeling, shower head had calcification. Food was stale,I will never stay there again.

6/10 Soddisfacente

Siddharth

6/10 Soddisfacente

Sudha

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

6/10 Soddisfacente

Harsha

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Good hotel but i wouldn't go back
Stayed at this property for a day and it's conveniently located at the centre of the city, clean and spacious rooms. Loved every aspect of the hotel except for the front desk. They were very rude and asked me not to take couple of my friends to the room.

8/10 Buono

Uma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Kiran

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

4/10 Scarso

Mike

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Pune business
Low cost hotel, sliding down from what was probably very nice (20 years ago) to barely acceptable. Prime example of star rating becoming meaningless. Fitness centre and pool poorly maintained, only 1 socket for every appliance. Would not recommend unless your budget is really tight.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible experience of a Life time
1. The room and quality of standard have so badly deteriorated 2. The Service Staff and Front office staff behaved clueless we were being charged extra for a Guest when we had a double occupany and a 3 year old child after speaking with the GM this finally got resolved 3. Awful food and Breakfast ...
Risposta di AMARDEEP SINGH THIND, il giorno 11 feb 2017
Dear Guest, Sorry for the Inconvenience caused during your stay, we always strive better to provide best of our services, we have taken serious note of your feedback and we will improvise on the same.

8/10 Buono

Kunaal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 11 feb 2017
Thanks for stay with us.

10/10 Eccellente

SUDARSHAN, H

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel and good service comfort and convenience was also good easy to access from airport I would recommend this hotel for stay in pune
Risposta di AMARDEEP SINGH THIND, il giorno 11 feb 2017
Thanks for staying with us and recommending our hotel.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Good location but the property is run down. Needs renovation. Very old furniture in the rooms

6/10 Soddisfacente

Suresh, Singapore

Paying for triple occupancy was easy but getting the extra bed was difficult. Wifi access was limited to only 2 devices per double occupancy room, so could not have wifi for my laptop and phone. Current process for wifi access is not user friendly for foreigners.
Risposta di AMARDEEP SINGH THIND, il giorno 11 feb 2017
Thanks for staying with us , we have noted your feedback and look forward to improvise on same.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was great, staff were friendly and helpful. The floors were needing a good cleaning in the corners.
Risposta di AMARDEEP SINGH THIND, il giorno 11 feb 2017
Thanks for staying with us and we have noted your suggestion.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 6 dic 2016
Dear Guest, Greetings from Hotel Aurora Towers, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At Hotel Aurora Towers, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Hotel Aurora Towers and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you back to Hotel Aurora Towers, Pune. Warm Regards Amardeep singh Thind General Manager

2/10 Terribile

Sailaja

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Theft experience
Stay was not good at all.. There was an attempt to robbery. I have caught the house keeping guy red handed when he sneaked into my room when I went for breakfast. I went for breakfast and he saw me going only with a key card in hand. I dint like the breakfast menu (they charge Rs 400 for breakfast, its not complimentary), and quickly I returned to room, then I see this house keeping guy (by name Srinivas) in my room putting his hands in the handbag trying to steal money or other valuables. And when I complained to the receptionist (Abdul) he is trying to defend this guy. looks like all are involved in all this. While checking out, another guest also complained of loss of money from her room.
Risposta di General Manager, il giorno 10 ott 2016
Dear Madam, Thanks for your feed back and sincere apology for the inconvenience caused, You haven't written the full episode, mistakenly I happen to arrive there when you were discussing this issue with your male colleague and I took both of you aside and taken the details and in front of you I called Shrinivas and fired him without investigating and he is no more working in our organization, as to us the guest feedback is utmost important and we take 100% care of the same, and I assured you that we will ensure such incidences not repeated in future. Thanks once again.

4/10 Scarso

Sanjay

Non mi è piaciuto: Condizioni e dotazioni della struttura
Convenient but old hotel
The property is at a prime location but it is quite dated. Things that I didn't like: The corridors at the room levels have a weird smell, the rooms have a central switch console that controls all the lights and tv - which is located next to one end of the bed, the toiletries (shampoo, conditioner) provided are in super small bottles. The bath towels were pretty old too.
Risposta di General Manager, il giorno 10 ott 2016
Dear Sir, Thanks for your feed back, we will look into the areas for improvements you have mentioned and make your stay more comfortable.

4/10 Scarso

scott, australia

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Thought it was a up market hotel as displayed
The room smelt, the hallway smelt, the restaurant smelt. Must have been good in its hay day but now very tired.
Risposta di AMARDEEP SINGH, il giorno 27 set 2016
Dear Mr. Scott, Thanks for staying with us, we have noted your feed back and will act upon same.

8/10 Buono

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel at an affordable price
Overall the stay was excellent. Will definitely plan on returning to the hotel. The only negative, and it was a light negative, my checkout took about 15 minutes due to not enough front desk personnel to handle the number of checkout guests.
Risposta di General Manager, il giorno 27 set 2016
Dear Sir, Thanks for your valuable feed back and we will make sure to overcome upon your negative feed back and will provide you express check out during your next stay.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Smelly and the food in the restaurant was terrible.
Risposta di General Manager, il giorno 10 ott 2016
Dear Guest, Sincere apology for the inconvenience caused, we will look into the same and ensure no such incidences repeated.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Ok. Not too bad. Friendly staff. Worn out building.
Risposta di ceo@hotelauroratowers.com, il giorno 6 dic 2016
Dear Guest, Greetings from Hotel Aurora Towers, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At Hotel Aurora Towers, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Hotel Aurora Towers and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you back to Hotel Aurora Towers, Pune. Warm Regards Amardeep singh Thind

6/10 Soddisfacente

Bhagwan Sable

Non mi è piaciuto: Personale e servizio

8/10 Buono

shaleen, s

Mi è piaciuto: Personale e servizio
Great location great price
The location is great with all tourist spots nearby . Very reasonably priced with all basic ameneties. But it has beginning to age and it shows . Gym especially needs a makeover.
Risposta di ceo@hotelauroratowers.com, il giorno 6 dic 2016
Dear Guest, Greetings from Hotel Aurora Towers, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At Hotel Aurora Towers, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Hotel Aurora Towers and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you back to Hotel Aurora Towers, Pune. Warm Regards Amardeep singh Thind General Manager.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant experience
Comfortable room, helpful staff, convenient location near a mall and a good restaurant.
Risposta di ceo@hotelauroratowers.com, il giorno 8 dic 2016
Dear Guest, Greetings from Hotel Aurora Towers, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At Hotel Aurora Towers, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Hotel Aurora Towers and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you back to Hotel Aurora Towers, Pune. Warm Regards Amardeep singh Thind General Manager.

8/10 Buono

Haresh

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Risposta di General Manager, il giorno 6 dic 2016
Dear Guest, Greetings from Hotel Aurora Towers, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At Hotel Aurora Towers, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Hotel Aurora Towers and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you back to Hotel Aurora Towers, Pune. Warm Regards Amardeep singh Thind General Manager.

8/10 Buono

Julio, Japan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Location is good. It is center of down town.
Hotel staff were very friendly and we felt at home. Breakfast was more local meal and we could't enjoy it so much.
Risposta di ceo@hotelauroratowers.com, il giorno 6 dic 2016
Dear Guest, Greetings from Hotel Aurora Towers, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At Hotel Aurora Towers, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Hotel Aurora Towers and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you back to Hotel Aurora Towers, Pune. Warm Regards Amardeep singh Thind General Manager.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 6 dic 2016
Dear Guest, Greetings from Hotel Aurora Towers, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At Hotel Aurora Towers, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Hotel Aurora Towers and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you back to Hotel Aurora Towers, Pune. Warm Regards Amardeep singh Thind General Manager.

10/10 Eccellente

brijkumar, MONTEGO BAY,JAMAICA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
BEST HOTEL IN PUNE
THE STAY AT THIS HOTEL WAS EXCELLENT FROM THE RECEPTION STAFF ,THE ROOMS ,THE LIFT,THE PASAGES WERE GREAT
Risposta di General Manager, il giorno 6 dic 2016
Dear Guest, Greetings from Hotel Aurora Towers, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At Hotel Aurora Towers, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Hotel Aurora Towers and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you back to Hotel Aurora Towers, Pune. Warm Regards Amardeep singh Thind General Manager.

10/10 Eccellente

Srawant, Bangalore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent ambience. Enjoyed the stay.Greenery on the rooftop was fantastic.
Risposta di General Manager, il giorno 6 dic 2016
Dear Guest, Greetings from Hotel Aurora Towers, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At Hotel Aurora Towers, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Hotel Aurora Towers and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you back to Hotel Aurora Towers, Pune. Warm Regards Amardeep singh Thind General Manager.