ApartHotel a Punta Cana

“The whole experience was horrible, different hotel name, hard to find, room nothing like shown on the Expedia website, completely dirty from pool to room, rat feces bathroom disgusting. We have requested a refund as the place was completely a scam. Please acknowledge and proceed with refund. We had to book another hopt which turned out to be ridiculously expensive as we were already here. We are very disappointed as we regularly book with Expedia.”

“It’s a beautiful place but there were quite a few things that made my stay an unpleasant one: No TV in the sitting area. When there is a TV, the remote is missing. No hot water one morning, when reported to front desk, clerk Hacell asked me if I knew how to use the faucet. I put him in his place. Room is switched. At 11 PM fire alarm went off ( no one’s fault ) and I was offered another room after making it clear that I would not spend the night in there. At midnight went to my 3rd room, no TV...

“We stayed for one night and the property exceeded our expectations. They kindly accommodated an early check-in since we had a morning flight, which we really appreciated.The property feels fairly new, with modern amenities and a very spacious layout. While the listed location isn’t quite as close to major landmarks as it may seem, it wasn’t an issue for us since we had a rental car. This place is a bit of a hidden gem—perfect for those looking for a quiet stay. Keep in mind it’s not within...

“If you want to experience local Dominican culture you will definitely experience it in that location. Staff was very friendly and accommodating,”

“Excelente lugar para descansar y pasarla bien con la familia. Excelente atención del personal. Lo recomiendo al 100%”

“I am extremely satisfied with my stay at El Navegante Hotel in Bayahibe! Check in process was easy. 24 hours before my expected arrival I sent the host a message through the expedia app and she responded with my room number and lock code to enter the room. I found the code lock to be extremely handy so I didn't have to worry about losing a key or key card while at the beach. This property is an apartment style building right in the neighborhood. I appreciate these types of accommodations because...

“Security process is disorganized you need a QR code to enter the campus and they didt it wrong so it expired early and we spent 1 hour arguing trying to get a new one cause you need ID and my ID was in the condo, people at the front desk of location are clueless and when you ask for help with a restaurant someone said "go to Wendys". They have zero clue. Don't smile just cold personalities on the whole resort campus. Apartment. Door code is 8 numbers long its a-lot to remember each time,...

“Staff was great and rooms were clean ”