ApartHotel a Punta Cana

“This was one of the best hotel experiences I have ever had. The customer service was exceptional, and every employee was friendly and helpful.”

“We traveled with children and the hotel provided excellent facilities for families. The staff were very patient and helpful.”

“The property is brand new, maybe too new and still not ready to be used. I will start by saying the good: modern design, nice view, very clean, and at first sight looks like a excellent stay. Also, I will add we were allowed an earlier check in. However, we were not introduced to the property; no one explained anything about it. For example: we had no hot water, seldom kitchen appliances, offered a small private pool that was not available (was dirty and when we asked for it to be clean it...

“Horrible stay at a resort”

“This is the first time that I have such a terrible experience. I chose this hotel because of the rating but turns out that it was horrible. I killed 5 cockroach, the bed was bad the bathroom old, just disgusting. I wanted to go another hotel next day but since I went on tours realistically I just sleep there on top of the towel. The check in - location bad. It was hard to fin the place and main hotel is sol caribe- tropical is a cross the street and are apartments. I check out a day before. I...

“they charge for cleaning the light i would prefer the whala every thing was included ac was not very good working”

“Mi experiencia en este hotel fue muy decepcionante. El agua de la habitación tenía un olor desagradable, lo que hacía incómodo su uso. Además, el servicio de limpieza solo entra si el huésped está presente; si sales durante el día, la habitación simplemente no se limpia, algo muy poco práctico. Otro problema importante es la temperatura de la habitación. A pesar de pagar un costo adicional por el aire acondicionado, hacía más calor dentro del cuarto que en el exterior, por lo que descansar era...

“All in all if you are choosing to be close to the beach it's a very good choice!”