Resort a Rancho Santa Fe

“unpleasant odor”

“Older property and it shows”

“Unfortunately, our bags were misplaced during check-in, which created a very stressful and frustrating experience from the start of our trip. While I understand that mistakes can happen, I was disappointed with how the situation was handled by management. The communication regarding our missing bags was confusing, and I felt there was a lack of urgency and empathy given the circumstances. Considering the inconvenience, stress, and uncertainty caused by not knowing where our belongings were, I...

“We planned a last-minute staycation here. We live locally and didn’t realize how nice this hotel was. We’ve been here before to eat at one of the restaurants onsite but it’s our first time staying at the hotel. The room we got was clean and spacious (we stayed in a Premier Pool Studio room). Our room had a king bed and a couch that had a pullout. My kids loved the room. The amenities were great for our family. We spent most of our time in the pools. The pool area has a bar and you can order...

“Location, service was great but carpet was dirty (lots of stains)and furniture was old. Needs a big update!”

“The hotel was beautiful, the pool was great to relax by enjoy the sauna and cold plunge. The beach is a short walk down the stairs and is a pretty quiet beach, it does have a lot of rocks tho. The amenities being able to rent a bike, beach chairs and board were a lot of fun. There was lots of good restaurants a short bike ride away. The staff was all very friendly and helpful.”

“Struttura molto bella, attrezzata e ben organizzata. 2 ristoranti a disposizione. Spiaggia piccola e nn attrezzata ma ci sono diverse piscine ”