2/10 Terribile
Donna W.
27 ago 2025
Non mi è piaciuto: Pulizia
On arrival, the property was dirty; the hosts confirmed the cleaner had not been through. There was dust and debris on the carpets and in the lounge, rubbish in the bins, and the hand towel and shower mat were dirty. We had to purchase a spray and wipe and clean the bathroom, as well as vacuum, wash the hand towel and bathmat before starting our holiday. The spa was not usable the first night due to discolouration and requiring chlorination. The house is old, the duvets provided felt dirty, there was dust and peeling paint, and general wear. After reimbursement of the cleaning fee, we believe we paid too much for a dirty house and feel we should have been reimbursed part of the nightly fee once they discovered that the cleaner hadn’t come through. The hosts offered a discounted rate for a future booking, which we would never use as we would not stay at this property again.
Donna W.
Soggiorno di 2 notti ad agosto 2025
