Hotel vicino a Rattlesnake National Recreation Area -

“I am unhappy with Expedia, I didn't get a AAA discount or anything like that and on top of it when I checked out I didn't get a statement telling me what my charges were. I was told since I booked through Expedia they would email me my bill. And on top of that, when I went through Expedia I accidentally signed up for some kind of insurance and tried to cancel it and I couldn't get the verbal advisor to let me talk to a real person. I do NOT want that insurance!!!!”

“Very dated.”

“I was extremely disappointed with my stay at this hotel to say the least. Besides the GROSS markup on price for the Missoula Marathon weekend, the room that we got was $45 at best and that’s being generous. Pictures may be doctored and no where near actual real time. No other options to move to another location because everything is sold out. Being from out of town and booking way in advance we should have got one of the few updated and renovated rooms but unfortunately we didn’t. Pictures and...

“T”

“The water in the tub / shower would not turn off completely. It was leaking water from the faucet and the on /off water temp handle. We went dinner, upon our return to the we discovered water all over the floor. When we contacted desk, they came to the room and stated they had been having problems with the shower. Their comment about the problem “ we can’t get someone in until Monday took at it” their solution , wrap a towel around the leaky faucet handle. As a result we listened to the shower...

“Great place to stay in downtown Missoula. Very clean and excellent rooms. Would definitely book here again if coming to Missoula.”

“The room was very clean and comfortable. You can tell a recent renovation happened here. The location is great and easy to access restaurants and shops downtown. Parking was very accessible. I didn’t think I’d like not having staff working there and a front desk, but I’m a big fan now of having a key code to get into the building and my room! The fridge, microwave, and tea kettle were great in the room. Also there’s a stunning view out the front of the hotel!”

“Great location, very nice room--we enjoyed our stay”

“Very cute older hotel. Clean and comfortable. We loved being able to walk downtown. Shops and restaurants! Would definitely stay again”

“Very good, high level of services and fornitures”

“Convenient location.”

“Great place to stay for three nights for the Zootown festival and within walking distance to the fairgrounds. The breakfast vouchers for The Breakfast Club were great too!”

“Since we stayed 8 days the breakfast was basically the same every morning. They only came in a couple times, did not put towels in, bed not fixed, no paper towels otherwise enjoyed the stay. Just felt there should have been a little more service for the price.”

“This hotel was very clean, staff was friendly. My family just stayed one night and there were five of us. They brought an extra cot into the room so the five of us could fit. I had three teenagers. It was a little tight but for one night it was perfect. We used the pool and hot tub. Very clean. The toilet seats could be heated. Good water pressure in the shower. We would definitely stay there again.”

“It served it's purpose. Nothing to write home about.”

“Great property, lovely view from the well appointed balcony. Excellent dinner in the restaurant. Free icecream while we waited for our room as we were early for checkin.”

“Very dirty….floor was filthy. Bathroom was filthy. Black marks all over the walls and doors. Very unhelpful staff.”

“The room was great and every single staff member I interacted with was fantastic. From check in, to breakfast, to my ride to the airport, they were all incredibly kind and helpful.”