Residence a Rayleigh

“The hotel is very handy. Staff in the restaurant friendly and helpful. The first room n. 308 was very nice but unfortunately the air conditioning wasn’t working and nobody could repair it as it was a Sunday. We were moved to another room the day after. Can’t rooms be checked before the customers’ arrival?”

“check in veloce, personale gentile, camera spaziosa e pulita”

“l'hotel in generale è bello, ben posizionato e con personale gentile. Peccato che nella prenotazione di HOTELS non è stato assolutamente specificato che la camera nostra era una specie di capsule room (penso sui 12 mt), inadatta per due persone e per muoversi con le valigie. Men che meno si poteva capire che questa tipologia fosse diversa da altre presenti in hotel, visto che era una doppia con letto doppio senza altra specifica. Inadatta a due persone, men che meno se claustrofobiche. La...

“I have stayed in the oyster several times always had good service pleasant staff good food especially at reasonable prices (highly recommend).”

“lovely relaxing hotel”

“Turned up to be told the manager was out and wouldn’t be back for half an hour at least, so we couldn’t check in. So had to sit and wait (we were supposed to be getting ready for a wedding). Manager treated us as though we were some sort of nuisance wanting to check in. So after nearly 45 min she arrived and asked for a £200 deposit… this wasn’t mentioned anywhere on the listing. The rooms were dirty (walls, floors and bedding), the tiled floors with missing grout in our bathroom were...

“The room was very clean, and the beds were very comfortable, although the room was small, and if you ended up stuck inside, you’d quickly become claustrophobic. Likewise, the picture used to advertise the hotel is not a picture of any public or restaurant space in the hotel building, but a picture of the pub/restaurant 150 feet away. There is no public space you can hang out in within the hotel building. The price could not be beat, however. The fan for the bathroom was totally ineffective and...