2/10 Terribile
Veronica
24 feb 2026
I am deeply unhappy with how Park Hill Inn & Suites Red Deer behaved during my booking process.
I chose a date in late March but somehow yesterday's date was booked instead and it was too late by the time I noticed. I reached out to tell them what happened, and Expedia said i needed to reach out to the hotel directly to request the change.
When i did this, they immediately responded through the chat to say they understood and would be happy to change this for me, i just needed to ask Expedia to change it from their end since i booked thru them.
I called Expedia who then called Park Inn and Suites to get the date changed over, but whoever they spoke to not only said no, they actually hung up on the agent. He tried again with no success. I then reached out to Park Inn and Suites to get this date changed, again, based on the knowledge they had agreed from the beginning, but they have not returned my message.
I'm now out the money of a one nights reservations plus taxes etc, with zero resolution.
I am so upset, this is money I can't easily spend and more than that, the service was appalling.
I do NOT recommend and will tell everyone i know to stay away from Park Inn and Suites in the future and do intend to place this review on various sites.
Veronica
Soggiorno di 1 notte a febbraio 2026




















