Hotel con servizio concierge a Regione di Kōshin'etsu

“Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)”

“ご飯美味しい”

“素晴らしい部屋、料理、サービスでした。軽井沢の中心地からは少し離れますが、自然に囲まれた空間の中、非常に心地よい時間を過ごすことができました。”

“we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips. ”

“はくまいが1日目はかたくて2日目はやわすぎで残念でした”

“Love this truly Japanese experience. The staff was super friendly and very helpful. Of the 3 hotels we stayed in during out trip to Japan this was by far my favorite experience.”

“木々に囲まれてゆっくりできました スタッフの人がなるべく荷物をお客に持たせないように気配りしていました 同じ系列のホテルがあり　温泉や食事会場が違うホテルに行くのがちょっと手間でした。 しかし朝食しかいただいていませんが食事の数が豊富で、座席もたくさんあり、他の席との間が広く、ゆったりと食べることができました”

“We had an incredible experience. The property is gorgeous, modern, clean and charming. The internal Japanese garden is a work of art. The staff is wonderful and always available to help. we decide to go back and bring our children with us next time. ”