2/10
My partner & I arrived at the house at 5:00pm Friday. The house had not been cleaned. There was sand on the floors & sofa. There was a dirty rag in the sink, pillows were thrown on the middle of bed, comforter was in a ball on the floor. Also, there was a bobby-pin on the bathroom counter. I sent a message at 5:15 Friday to the host telling her this but she didn’t get back to me. Saturday, a woman, Linda did, I assume she is from Remax. Her response was, “I am not sure what you are asking. Would you like us to send over a cleaner to redo the floors?” It wasn’t just the floors, it was the house hadn’t been cleaned! They should have sent someone to the house immediately Friday night to clean it. I took it upon myself to clean what I could but with no paper towels or clean rags there wasn’t anything I could do. I did sweep the floors. There were no sheets or towels/washclothes. I have never been to a VRBO where sheets and towels were not automatically supplied. We had to go out on a busy holiday weekend and buy sheets and towels, and we don’t have a king bed at home. Total waste of money.The TV wouldn’t turn on and had no cable attached to it.They said there was an iron and iron board, there was not.Sunday night, came home from dinner, the house was HOT. Both AC units were off. My partner tried a few times to get them on, wouldn’t turn on. We slept in a HOT house, sweating with a fly that wouldn't leave us alone. It was MISERABLE. I would like to be compensated
Jennifer B.
Soggiorno di 3 notti a luglio 2025