Lodge a Renfrew

“Poor check out process. Double charged us. Wouldn't print a receipt. Paid for it on Expedia, and it charged my CC - but then paid cash again at the location (I had booked this for an employee travelling). Avoid. ”

“Subject: Formal Complaint and Demand for a Full Refund Dear Expedia Customer Relations, I am writing to formally express my extreme disappointment with both Expedia’s handling of my booking and the condition of Rocky Mountain Lodge in Renfrew, Ontario. The moment I realized that I had accidentally booked the wrong hotel, I contacted Expedia immediately. I sent messages and made phone calls asking for the reservation to be cancelled so I could receive a refund and book a hotel in the correct...