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Recensioni per Downtown Guesthouse Reykjavík

2 out of 5
Downtown Guesthouse Reykjavík
Lækjargata 6a and 6b, Reykjavik

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 144 su 412 recensioni" "
Valutazione di 8 - Buono. 148 su 412 recensioni" "
Valutazione di 6 - Soddisfacente. 65 su 412 recensioni" "
Valutazione di 4 - Scarso. 27 su 412 recensioni" "
Valutazione di 2 - Terribile. 28 su 412 recensioni" "

8,2/10

Pulizia

7,8/10

Personale e servizio

7,4/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Marco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really nice guesthouse in downtown Reykjavik, only few steps from bus stop number 3. Self check-in was easy, was able to get in my room by my own at 2 AM. Room was nice, simple but "effective"!
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

katia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2019
Risposta di Gísli, il giorno 28 lug 2019
Thank you for your review :)

10/10 Eccellente

Bryan

Mi è piaciuto: Condizioni e dotazioni della struttura
Fantastic location. Clean. Very noisy- not the hotel’s fault. Loud heavy metal band playing Saturday night past midnight downstairs and heavy construction from early morning daily next door.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Kristina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a great property - central and within walk of main attractions.
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Megan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A great cheap option in an optimal location near the shopping and dining district, the pond, and the harbor. I stayed here before and after a group tour from the city. It has all the basics you need to just have a comfortable and peaceful night’s rest.
Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Raul

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The location is excellent, but the property lack of enough utensils to cook. Only 1 small knife was there to cut. We had to ask for kitchen towels, toilet paper, bags for trash, cleaning supplies, etc. Did not have any species, coffee, sugar, nothing...
Soggiorno di 6 notti a marzo 2024

4/10 Scarso

Valerie

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
This hotel is listed as a self-service check in. Arrived after a long travel day with NO communication on how to enter the property. Called the phone number listed for the property owner several times with no answer. Received a text saying to communicate via text, and so I asked for the code to access the property as I was sitting outside. No answer. After several hours and several unanswered text messages and calls, I had to get a code through Expedia after an additional hour long phone call to finally enter the property 3 HOURS after my check in time. HORRIBLE CUSTOMER SERVICE!! Besides that, the room was lovely.
Soggiorno di 1 notte a marzo 2024
Risposta di Floki, il giorno 15 mar 2024
HinValerieWe send everybody automatically instruction how to check in and out also how to.take bus and bus station , if you are ranking us then you are do it to expedia or hotel.com so this not good to blame us for instruction because we have that automatic through expedia.system.

2/10 Terribile

Grant

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e servizi
I was scheduled to check in on the 2nd. The property manager/owner never sent me check in instructions. Therefore, when I arrived to Reykjavik I had nowhere to go. They never sent me instructions the entire time I was there, forcing me to buy another place to stay. To top it all off, I was never refunded, and still cannot get in contact with the property to resolve this issue. Avoid this place at all cost.
Risposta di Floki, il giorno 7 mar 2024
Hi this is not True about the instructions because we send everybody and it is automatic send from Expedia and we see this message is there that you haven't read dint say lies please

6/10 Soddisfacente

Aruna

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
The bathroom door wouldn't open and close properly due to the track not being in alignment. The bed was too small for two people. The door to the porch wasn't opening as well. No one on site to talk with about any issues, and wasn't willing to message the hosts to disturb them.
Soggiorno di 2 notti a febbraio 2024
Risposta di Floki, il giorno 22 feb 2024
Hi Aruna Thank you for the staying and we hope that you had good time in Reykjavik With regards Floki

10/10 Eccellente

Rosalind

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Liked everything, it was perfect for our vacation
Soggiorno di 5 notti a febbraio 2024
Risposta di Floki, il giorno 9 feb 2024
Dear Rosalind Thank you for the staying and we hope that you had a good time in Reykjavik Floki

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Simple but very nice. Perfect location for exploring downtown Reykjavik.
Soggiorno di 2 notti a febbraio 2024
Risposta di Floki, il giorno 4 feb 2024
Dear Thomas Thank you very much for the staying and we hope that you had a good time in Reykjavik Floki and Delve

10/10 Eccellente

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was in a really good location, we had a lovely room looking out at lovely Christmas decorations. We would definitely stay again, the room was a good size and comfortable bed. There is also a shared kitchen you can also store your luggage in the luggage room so you can enjoy looking around after you have checked out. Thank you so much for such a lovely stay 😊
Soggiorno di 4 notti a dicembre 2023

2/10 Terribile

Paige

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One bathroom for 5 rooms - inadequate especially when the only toilet didn't work!!!!!!! Kitchen lights didn't work. Room next door reported their door refused to lock.... Room only held bed- no lamps,mirrors. Extremely noisy next to bar that blared music. Blind did not lower all the way to keep street lights out. It was so awful we moved to a hotel after one night there (we were scheduled for 2). No one to contact with toilet problem - I want a working toilet at all times AVOID AVOID AVOID
Soggiorno di 2 notti a novembre 2023

4/10 Scarso

Lisa

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Well I thought we were staying in a hotel but it was more like a hostel style place. I didn’t see any staff the entire time I was there but we did have check in instructions. The place was said to be smoke free but it smelled really bad of cigarettes. At one point we ran out of toilet paper and that was a challenge considering we had to share the bathroom with several other guests which we definitely were not aware of when we booked the room on hotel.com
Soggiorno di 3 notti a novembre 2023
Risposta di Floki, il giorno 9 nov 2023
This is 2 star Guesthouse and read about th property you book

8/10 Buono

Kylie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient Location
Stayed at this Guesthouse for 2 nights, location is convenient for transport, but Reykjavik is small so it is walkable to most places from the location also. Check in was easy. However I was in room 1. While it is neat, clean, and plenty of room, unfortunately it is extremely noisy, as it faces the main Street, with multiple restaurants, bars, and nightclub, which includes a lot of traffic and foot traffic all night. So if looking for a quiet nights sleep I would request to not have room 1. That was the only downside to the stay. But that may not be an issue for others.
Soggiorno di 2 notti a settembre 2023

4/10 Scarso

Stacey A

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
So many rough aspects of this place. No info sent in advance-so I had no idea how to get in the bldg. Once inside (thanks to another person coming out who gave me the code), it smelled so perfumy like vanilla febreze, I could hardly breathe. I opened the window for hours, tried vinegar and nothing took away the thick perfume smell. I had to stay elsewhere for 2 days. When I came back, (thanks to the cleaner gal, Dalva, the best part of the place) I was moved to a different room- Which was a bit better than the initial one. The whole place had weird smells throughout. One of the worse parts was NO on site managers. A guy got locked out of his room in his shorts and wandered up and down the aisles looking for help. I finally finished what i was doing and texted Dalva to help him. I felt like I was mnmgt... then another gal ended up ended up in wrong room and another couldnt get his room open... Guess who ended up helping all these people??? Me! I was on vacation myself!! Fire alarm went off twice during my stay. False alarm.. but very alarming to think theres a fire when youre on the 3rd floor. The water/faucets stunk. Super loud on the street side. One bed was uncomfortable. The next one was average. Dalva was excellent..she helped me with a phone cord and tried to make the whole experience better. The reason they use so many perfumy cleaners is to combat the smells from the fish restaurant below. If info was there to know who to call if issues arise, it would help travelers
Soggiorno di 13 notti a ottobre 2023

2/10 Terribile

Marco Antonio

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
7 bedrooms with no toilet. Only one at the end of the corridor. And that only toilet with a broken Wc. We try to call the contact phone and simply didnt answer it. No more to say. Shower doors in the same toilet need adjustment urgently flodding imposible to avoid if you shower... And tile with shower dish with mould stain. :( :( :(
Soggiorno di 2 notti a ottobre 2023
Risposta di Loki, il giorno 19 ott 2023
You booked it so read about the room and property so nobody have been complaining about this and this is horrible review

2/10 Terribile

Lene

Soggiorno di 1 notte a ottobre 2023
Risposta di Floki, il giorno 9 nov 2023
Horrible and damaging review

8/10 Buono

iain

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Provides all needed for a good sleep - comfortable & quiet. The location is good. The kitchen was useful and well equipped, but not cleaned as well as should be.
Soggiorno di 7 notti a settembre 2023

2/10 Terribile

Carolyn

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safety - no handrail on steep stairs at entry to building 2 No smoke detectors in room (been removed) Dirty - Shower had black mold in it. Carpet was filthy in hall. Unattended - never saw owner during hours of 9 -1 when they said they would be available. Owner never returned e-mail or text (same said by Expedia agent we contacted for help). Lying - owner had stated we were in Room 3 (building 1 and moved us to building 2 with no private bath as promised). The same was stated by 2 other families who came in during our 3 day stay. Only positive was convenient to down town area.
Soggiorno di 4 notti a settembre 2023
Risposta di Floki, il giorno 30 set 2023
Hi We have 100% Firefox aldarminning system and what handle are you talking about but what bad review

6/10 Soddisfacente

Julie

Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Les lits sont super confortables mais tout le reste est vieux et par exemple, ils n’ont jamais changé les linges à vaisselle de la cuisine commune de toute la semaine, la porte de notre salle de bain ne fermait pas du tout, il n’y avait jamais personne à la réception donc difficile d’avoir papier de toilette et serviettes si on est pas là en même temps que la femme de ménage. Mais endroit ok si juste pour dormir car central et près du terminal de bus, etc.
Soggiorno di 5 notti a settembre 2023

6/10 Soddisfacente

Luen

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Convenient stay
Convenient location. Bit run down and luggage storage was in a toilet room which didn’t smell great. But it was clean with a well appointed kitchen.
Soggiorno di 1 notte a settembre 2023
Risposta di Floki, il giorno 18 set 2023
Thank you for the staying and review

4/10 Scarso

Laurie

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Noise, noise and more noise.
The "hotel" is right on the road and I heard every conversation on the street. With hte level of noise my bed might have well been on the street. The shower is so small you cannot even turn around or wash your legs. The hotel smells of fish. I would not stay here again. There was no one on site if you had an issue. Very dissappointed.
Soggiorno di 1 notte a settembre 2023
Risposta di Floki, il giorno 16 set 2023
What you are in Downtown Reykjavík what did you expect nature? Ear taps is good if you sleep soft

8/10 Buono

Rebecca

Mi è piaciuto: Pulizia e comfort della camera
The bed were comfortable and the room was clean. It is along a busy road, which makes it noisy from the traffic but we were able to walk to everything in the city, which was convenient. There is no parking, so paid for parking on the street.
Soggiorno di 1 notte a settembre 2023

2/10 Terribile

Fredrik

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Vackert beläget och trevligt hotell
Vackert beläget och himla mysigt hotell. Maten i restaurangen höll också hög kvalitet vilket är bra med tanke på att det inte finns mycket annat att välja på i området. Toppentrevlig personal!
Soggiorno di 2 notti a settembre 2023
Risposta di Floki, il giorno 16 set 2023
Complain because you don't read instructions not our fault sorry

6/10 Soddisfacente

Danielle

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The guesthouse is located in downtown Reykjavik and in a great location. I'm not sure what the actual guest house is like as we were relegated to the annex next door in a rundown building with five rooms sharing one bathroom, which has black mould in the shower. This very much had the feeling of hostel rather than a hotel or guest house. We never even saw a staff person who just left keys on the desk for us.
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Tracy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Floki, il giorno 16 set 2023
THANK YOU SO MUCH FOR STAYING

8/10 Buono

Vibeke

Soggiorno di 1 notte a settembre 2023

2/10 Terribile

Kelsey

Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Mikkel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte ad agosto 2023

2/10 Terribile

claudia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
El hotel es pesimo. Nos ofrecieron habitación con baño privado y cuando llegamos nos dieron una con compartido porque no tienen ninguna con baño privado. Llamamos al dueño muchas veces y nunca contestó. Tuvimos que buscar un hotel en ese momento y el dueño aun ko devuelve el dinero

10/10 Eccellente

Kristine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
We had a lovely time at the Downtown Guesthouse and I would definitely stay there again. We were told we would receive an email with the code to enter the guesthouse three days before our arrival - we never received the email and I tried to communicate with them via email multiple times and did not ever get a response. Luckily, I had someone from the Iceland Airport use their phone to call the number during their open hours and was able to get a hold of someone - otherwise we would not have known how to get into the guesthouse. I booked through Expedia and was never able to find a way to communicate directly with the staff. This caused stress before the arrival, but it did work out.
Soggiorno di 2 notti ad agosto 2023

6/10 Soddisfacente

Branislav

Viaggio con la famiglia
-
Soggiorno di 1 notte ad agosto 2023

4/10 Scarso

Thomas

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
Website stated a code would be sent to enter the building. This was never sent. It stated someone would be at the reception desk. No one we there. We sat outside the building on our luggage. No one answered the phone. This was a 10 am in the morning. It was inexcusable and very unpleasant experience.
Soggiorno di 2 notti ad agosto 2023

2/10 Terribile

Aayush

Non mi è piaciuto: Personale e servizio
The property was decent for the price and the room was also decent, however the property never sent check in instructions despite saying they would 3 days before check in. I tried calling them, emailing them, texting them, no response. If it weren’t for someone who was living there that let me in, I would be sleeping on the streets. Extremely disappointed in their unprofessional/negligent behavior. Nothing against the place itself but the management needs to do a better job.

2/10 Terribile

Benoit

Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Michael

Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Danette

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
No frills, but great location
If you’re looking for the cheapest no-frills option that’s not a hostel, this is it. I stayed for 3 days and never saw anybody that worked there. It wouldn’t have been an issue except that my door knob kept falling off and I couldn’t lock my door. I had to leave it unlocked a couple of times until I found another traveler that was able to rig the knob well enough to get by! I had a shared bathroom, but I rarely saw anybody else. There’s a kitchen. Bus station 3 is right outside the door, which is a big pick up spot for tours! Right next to all the shipping and restaurants.
Soggiorno di 3 notti a luglio 2023
Risposta di Floki, il giorno 15 ago 2023
Hi thank you for the review and staying Floki and Patricia

6/10 Soddisfacente

Josephine

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The only bedside light was not working and the glass lamp shade was broken so it was hazardous. The other side of the bed was so close to the TV screen on the wall you had to navigate not bumping into it in the middle of the night. No towel hooks in the bathroom. Nowhere to buy breakfast that was walkable.
Soggiorno di 1 notte ad agosto 2023

4/10 Scarso

Saranee

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I’m giving this place 2 stars for its location only. It’s central to everything and it’s super easy to access tour buses/vans, restaurants, and shopping. The problems started before I entered the door. I was not emailed the door code, so had to wait for a girl to open the door to get the code. The room itself was adequate, but the shared washrooms are terrible. I got locked in one of them for 20 minutes because the doorknob broke on the inside. I finally got out by picking the lock with the pieces of the door handle. It was a scary experience as I was locked in there late at night. The door was never repaired and remained broken on the day I left…
Soggiorno di 6 notti a luglio 2023

8/10 Buono

Ulrika

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti ad agosto 2023

4/10 Scarso

Kathryn

Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

WanI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Dawn

Soggiorno di 2 notti ad agosto 2023

4/10 Scarso

MARIA ROSA

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
No hay recepción a ninguna hora, aunque según
Soggiorno di 2 notti a luglio 2023

8/10 Buono

Kendal, Kanata

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
We stayed in the double room, private bathroom. The room was nice with a balcony. The room and bath were both spacious, The water had good pressure and was hot. Reception is only on site for 5 or 6 hours but they are pleasant and helpful when they are there. Communication and instruction were excellent. There are two very good restaurants downstairs. The location is outstanding.
Soggiorno di 2 notti a luglio 2023
Risposta di Floki, il giorno 23 lug 2023
Dear Kendal Thank you for the staying and we hope that you had good stay in Reykjavik With regards Flokii and Patricia

8/10 Buono

Jaana

Soggiorno di 6 notti a luglio 2023

8/10 Buono

Matti Tapio

Mi è piaciuto: Pulizia
Majatalon sijainti oli täydellinen. Pystyi helposti kävelemään nähtävyyksille ja tarvittaessa hyppäämään bussiin aivan lähellä olevalta pysäkiltä.
Soggiorno di 3 notti a luglio 2023

4/10 Scarso

Thomas

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Lever på det centrala läget.
Verkligen centralt, men det är också allt. Dessutom både lukt och ljud från närliggande restauranger samt trafiken på gatan.
Soggiorno di 2 notti a luglio 2023
Risposta di Floki, il giorno 23 lug 2023
Bad review nothing to say because 98 % like the Guesthouse

8/10 Buono

Talvikki

Soggiorno di 3 notti a luglio 2023