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Recensioni per Best Western Plus Governor's Inn

2.5 out of 5
Best Western Plus Governor's Inn
9826 Midlothian Tpke, Richmond, VA

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 440 su 1002 recensioni" "
Valutazione di 8 - Buono. 365 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 113 su 1002 recensioni" "
Valutazione di 4 - Scarso. 50 su 1002 recensioni" "
Valutazione di 2 - Terribile. 34 su 1002 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

7,6/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Brian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice clean room, very comfortable and quiet
Soggiorno di 3 notti ad aprile 2024
Risposta di -General Manager, il giorno 30 apr 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

harnish

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I definitely will stay again
Soggiorno di 1 notte ad aprile 2024
Risposta di -General Manager, il giorno 14 apr 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Ryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 2 notti a marzo 2024
Risposta di -General Manager, il giorno 3 apr 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Paloma

Viaggio con la famiglia
Mi è piaciuto: Servizi
Beautiful property, not to clean but good.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 31 mar 2024
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again

10/10 Eccellente

Arthur

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient parking, friendly staff
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 31 mar 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Sandra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was great. Room door had to be slammed each time. Door was swelled
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 24 mar 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Judy

Mi è piaciuto: Pulizia
Everyone was very nice
Soggiorno di 1 notte a marzo 2024
Risposta di -General Manager, il giorno 22 mar 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Nancy

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had a 3rd floor room next to the elevator and were pleasantly surprised by how quiet the room was. The staff were very pleasant and the check in process was very easy. The rooms were dated and pillows were too hard. Breakfast was very good. All in all, a decent hotel. With some updates the hotel would get a higher rating from us.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Marrtin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was great and friendly..
Soggiorno di 1 notte a gennaio 2024
Risposta di -General Manager, il giorno 3 gen 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Marlon

Soggiorno di 1 notte a dicembre 2023
Risposta di -General Manager, il giorno 3 gen 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

vivian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di -General Manager, il giorno 30 dic 2023
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.5 out of 5by Janet onExpediaPosted Dec 8, 2023Spotlessly clean, super friendly staff. Property very interesting but a little shopworn. Comment from Hotel ManagementDec 8, 2023 by General ManagerThank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.6 out of 10by Lisa onHotels.comPosted Dec 4, 2023 Comment from Hotel ManagementDec 8, 2023 by General ManagerWe are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.4 out of 5by Cynthia onExpediaPosted Dec 1, 2023 Comment from Hotel ManagementDec 8, 2023 by General ManagerWe are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.8 out of 10by Victoria onHotels.comPosted Dec 1, 2023 Comment from Hotel ManagementDec 8, 2023 by General ManagerThank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.5 out of 5by joyce onExpediaPosted Nov 26, 2023The staff was excellent- they took care of our every need! They went above and beyond to help when we had a problem. Comment from Hotel ManagementNov 28, 2023 by -General ManagerThank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.5 out of 5by Christina onExpediaPosted Nov 25, 2023Friendly and helpful front desk person Comment from Hotel ManagementNov 28, 2023 by -General ManagerThank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see

10/10 Eccellente

Louise

It was convenient and staff were very nice
Soggiorno di 1 notte a dicembre 2023
Risposta di -General Manager, il giorno 29 dic 2023
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terribile

Nichole

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di -General Manager, il giorno 30 dic 2023
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

8/10 Buono

Marianne

Soggiorno di 3 notti a dicembre 2023
Risposta di -General Manager, il giorno 17 gen 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terribile

Patrick

Soggiorno di 1 notte a dicembre 2023
Risposta di -General Manager, il giorno 17 gen 2024
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

10/10 Eccellente

Diane

Soggiorno di 1 notte a dicembre 2023
Risposta di -General Manager, il giorno 17 gen 2024
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Janet

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Spotlessly clean, super friendly staff. Property very interesting but a little shopworn.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 9 dic 2023
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Lisa

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di General Manager, il giorno 9 dic 2023
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

8/10 Buono

Victoria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di General Manager, il giorno 9 dic 2023
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Christina, Mystic

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Friendly and helpful front desk person
Soggiorno di 2 notti a novembre 2023
Risposta di -General Manager, il giorno 28 nov 2023
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

joyce

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was excellent- they took care of our every need! They went above and beyond to help when we had a problem.
Soggiorno di 2 notti a novembre 2023
Risposta di -General Manager, il giorno 28 nov 2023
Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, VA. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

william

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
hard to find
Soggiorno di 4 notti a novembre 2023
Risposta di General Manager, il giorno 26 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Ashley

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Staff was extremely friendly. This property is a very old building with some modern updates to the lobby. The coffee bar is a great feature. The rooms are large but the bathroom needs some major updates. Did not have anyone service our room during our 2 night stay. Beds unmade and no fresh towels. Disappointing considering the amount per night. The second night the ballroom had been rented out for a large gathering. Our room was 2 floors above the ballroom and was very difficult to fall asleep with the noise. Unsure why the property would not have housed guests who were not participating in the event on the other side of the hotel, far from the ballroom and noise.
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 26 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Nazir

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
2 nights Stay.
The hotel staff were very nice and friendly. The room was clean, the bed was comfortable. The bath tub had mold, the towels had visible stains and were old. The AC unit were very loud inside the room, not easy to sleep with this noise. The area around the hotel was very ran down and old. The coffee machine in the lobby was excellent. Breakfast, not so much. I had a banana and a cup of coffee.
Soggiorno di 2 notti a novembre 2023
Risposta di -General Manager, il giorno 21 nov 2023
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

8/10 Buono

Thrace

Soggiorno di 5 notti a novembre 2023
Risposta di -General Manager, il giorno 21 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Jeff, Blacksburg

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Truly enjoyed my stay!
Soggiorno di 3 notti a novembre 2023
Risposta di -General Manager, il giorno 16 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Tonya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di -General Manager, il giorno 13 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di -General Manager, il giorno 13 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Cynthia

Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 9 dic 2023
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

10/10 Eccellente

Micheal

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di -General Manager, il giorno 13 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Fritz

Great getaway
Wonderful stay! Loved the room. Hope to stay here again!
Soggiorno di 2 notti a ottobre 2023
Risposta di -General Manager, il giorno 13 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di -General Manager, il giorno 1 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terribile

Peggy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 30 ott 2023
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

6/10 Soddisfacente

Kenneth

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di -General Manager, il giorno 28 ott 2023
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

10/10 Eccellente

Monica

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di -General Manager, il giorno 28 ott 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Pam, Roanoke

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great location for the price - liked it was off Midlothan a bit so you didn’t hear street noise. The restaurant next door looks like a hole in the wall but was really good!
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 17 ott 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Attractive old colonial outside decor, intimate, cozy lobby area
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 17 ott 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Lisa, Clarksville

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Although it was a little hard to find, the property in general was nice. My only complaint was the smell of heavy disinfectant trying to cover something else.
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 10 ott 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Beth

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 10 ott 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Oneil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di General Manager, il giorno 4 ott 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

melissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Castle Hotel
Soggiorno di 3 notti a settembre 2023
Risposta di General Manager, il giorno 4 ott 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Carol

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed the friendly staff
Soggiorno di 3 notti a settembre 2023
Risposta di General Manager, il giorno 25 set 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Leandre

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di -General Manager, il giorno 20 set 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

MARY

Mi è piaciuto: Pulizia e personale e servizio
Front desk staff were spectacular!
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 19 set 2023
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di -General Manager, il giorno 16 set 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Ellaine

Soggiorno di 2 notti a settembre 2023
Risposta di -General Manager, il giorno 21 nov 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

joseph

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Staff are awesome.
If not for the staff I would probably not come back. Needs updates and multiple things didn’t work.
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 4 set 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Michel

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fair nice place with good surroundings
The hotel is a bit outside of the general busy area of the city of Richmond but it has its charm, not on the "sparks"side, but on the "down to earth "side. So. We likes the surroundings and we got everything we wanted around. A place to remember. We may returns.
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 2 set 2023
Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Scarso

Katherine

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Not going back
My first 3rd floor room was extremely humid. My glasses steamed up when I entered. There was a puddle of water on the floor by the AC unit. A floor lamp was in the middle of that puddle and it was turned on. The second room looked good upon entering but everything like the flooring and the bedding were damp from some sort of ongoing humidity problem. Whatever they clean with leaves things looking shiny. But wherever I walked I could see my footprints. I finally grabbed a bath towel and shuffled around on it for the rest of my stay.
Soggiorno di 1 notte ad agosto 2023
Risposta di -General Manager, il giorno 31 ago 2023
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

10/10 Eccellente

zenda

Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 23 ago 2023
Zenda,Thank you for taking the time to provide your review for your stay with the Best Western Plus - Governors Inn! We truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.