Hotel vicino a Ritz Theatre & LaVilla Museum - Jacksonville

“Clean room”

“The only complaint I have is that the bar and restaurant area is way too small and there is nothing else close as an alternative.”

“The breakfast was amazing. The girl working the dining room was the most professional person we’ve had on a vacation. Walking distance to everything you need.”

“Staff, location and cleanliness!”

“I chose this hotel because I had been on the road for quite a few hours and I wanted to sit at a bar and have a drink. The very first photo of their hotel is their bar and that’s why I chose it. Nothing on Expedia said anything about the hotel being under construction and unfortunately, there was no bar to sit at. I didn’t mind the dust so much but again it wasn’t listed that it was under construction. I believe it’s gonna be a beautiful hotel once its all done though.”

“Overall the stay was good. So first the staff was great. What I didn’t like was the property maintenance of the entrance and outside in general. I don’t know what’s going on with the spiders and insect problem at the front entrance, etc. but there was a ton of something going like sacs and creepy looking things from some kind of insect. It freaked out my wife. Another thing I completely hated paying for parking separately that should be included with the cost of the room! Overall, the day was OK...

“Good location”

“Hotel pulito e personale gentile ”

“The inn is not worth more than $40 a night stay, even if that. Recommend to anyone looking to find someplace else. I booked through Expedia, but during check in was asked what type of room I wanted and how many people would be staying. Clearly my reservation has that, and no other hotel has ever asked what room or how many are staying. We had a two night stay, and on the day after we checked in three people (two men and a woman) were in my room supposedly doing "room service." Nice touch,...

“It was fine”

“They overbooked and when I arrived I had no room for me and my family, after a been driving for hours to get there”

“Room 163: the door does not lock. The toilet paper holder is dangling from the wall, which has small divots dug out of it. There is a bit of discoloration around the tub. The staff willingly gave us another room. Inside door latches/chains have been removed and painted over. The room interiors are dimly lit, with walls painted battleship gray except where they've been scarred or patched. Cleanliness is fine. The interior courtyard rooms are surprisingly quiet. Air conditioning works and is not...

“This place was phenomenal. From the outside it looks a little scary, especially with the surrounding area but when you walk inside, it is really nice. They don’t offer complementary breakfast. But they do have a restaurant inside the building. We stayed in one of the rooms inside the building. I know there are some that are located outside the building. The one that we stayed in was gorgeous. Everything was super clean. The staff was so friendly. Overall, it was a great experience.”

“Ok”

“Great”

“This was our first time here, location is very conveniently close to shopping, restaurants and even the carnival port for cruisers. We stayed the night before our cruise for May16. Check in/out was east ave quick. I don’t remember the guys name who checked us in but he has great customer service. We stayed to have breakfast at the hotel and Gabe that works by the food counter was amazing. Nice, great customer service and we witnessed how very patient he was with one of your older guests. We...