Hotel vicino a Ritz Theatre & LaVilla Museum - Jacksonville

“I had nothing but wonderful memories of my stay at Residence Inn. The staff were nice. The room was spacious - enough to accommodate my family. I would like to give a special thanks to Mrs. Marion - front desk supervisor for assisting me. My stay at Residence Inn was unexpected. I walked into the lobby deeply disturbed and she sensed it. She offered me a hug and that meant EVERYTHING to me!!! I am forever grateful for Mrs. Marion for acknowledging me as a human and not a customer. This...

“Breakfast and staff were great”

“We stayed only 1 night while taking my son on a college tour. The hotel was clean and room was updated. We had a view of downtown and the St. John’s River. Check in was great with Emileigh. She was so friendly and welcoming, and she continued to greet us when we walked through the lobby during the evening. This area of downtown seems to be a corporate//financial district so not many open/walkable restaurants nearby on the weekend, therefore we ate dinner at the hotel restaurant. The food and...

“Rooms are nice. Friendly staff. 3 am fire alarm was not good.”

“I had to ask several times for towel replacements and the dirty towels removed. I was waiting to shower until I received my towels. I asked for house keeping and never received it. I don’t recall the woman’s name at the front desk who took it upon herself to get me towels. She went above and beyond her duties to take care of that for me.”

“Great!”

“Una estafa ”

“Hotel pulito e personale gentile ”

“Rooms are very clean Towel service daily. Convenient to shopping.”

“That’s nice and clean place enjoyable”

“This hotel is completely unacceptable and unsafe. I was given a room different from what I booked and still charged more. After only a few nights, my body was covered in bedbug bites, and the mattress showed clear signs of infestation and poor hygiene. I had to change rooms, and the replacement room was barely functional. The worst part: after checkout, I left three bags at reception to collect later, and two were stolen. The staff and management showed zero responsibility or urgency. No one...

“Clean hotel for not being upgraded in a while- only issues were loud guest in parking lot and the WiFi is really weak”

“Fine ”

“Worst place ever. Do not waste your time and money here. Stay away!!!”

“Ok”

“Poor selection of items for breakfast. Room was small but very nice.”