Hotel vicino a River Bend Park - Port Byron

“This place is very clean and everybody was very friendly. However, the bed was awful. I don't think I've ever attempted sleeping in a bed this horrible. My entire body hurt the next day.”

“Nice people.”

“Don’t even try to stay here. Arrived at 930pm and all lights in lobby were off and no staff to be found. Had to find another hotel. ”

“Decent place”

“Had about everything I needed minus a plastic shower cap. Thank you”

“Everything was fine except the people staying next to me in room 125. Drama Queen. She screamed and yelled at someone. Stood in the Hallway and screamed and cried. Plus she slammed her hotel room door real hard. All this at 1 am in the morning. ”

“El lugar está demasiado sucio, no tienen buena calidad de aire acondicionado, no tienen shampoo, jabón, toallas limpias. Nuestra estadía fue de tres días y no hicieron limpieza a la habitación ningún día ”

“AC unit didn’t work, it took almost an hour for staff to come to the room to troubleshoot the issue. I couldn’t charge my phone outlets were not working. The shower wouldn’t stay on. They only had toast and coffee for breakfast, and the coffee was empty, and even if I was able to get coffee there was no sugar available. I’m at the point to call corporate. Very terrible experience! ”

“The staff was very welcoming and willing to help in all situations. The property was well maintained and very clean. We were extremely pleased with our stay. We would definitely stay there again!”

“Was eaten alive by roaches and was told they wouldn't do anything about paying back or anything”

“Excellent customer service at the front desk. Helped me solve an issue and went above and beyond their duties to accommodate my situation. ”

“front desk concierge...felt like a front desk police station. ”

“The room was filthy from electrical sockets and fixtures and remote controls being unable to turn on lights or tv or plug in my phone charger due to broken sockets remote and batteries being held up my tape holes in walls as if someone clearly punched through stains on pillows bedding chairs and floors the room was filthy with a poor air filters and smell. There were holes in the walls appeared to be bullet holes nothing was painted properly the drywall was pealing and breaking shower head and...

“Great stay.”

“Good stay”

“Let me start by saying that I am an avid Hyatt traveler. Hyatt has become our go-to whenever my family travels across the country. We usually stay at Hyatt Place properties, but this time we opted for Hyatt House because of the rooms with a kitchen and separate bedroom. As with many of our previous stays, the staff at this location was friendly, attentive, and extremely helpful from check-in to dining to checkout. However, unlike my past experiences, I was disappointed by the cleanliness of...

“Breakfast was in line for this type of property. The business center did not have a printer and the staff on duty did not know how to help me print to a network printer. Suggested i go to Walmart to print something. We were sitting in the lobby reception area chatting before checkout time and a staff member ran the vacuum cleaner right there, even had us move our feet. There is a 4 hour window between check out and check in. Seems like that's when the common areas should be vacuumed, not...