Hotel vicino a Shadow Hill Park - Port Byron

“Great stay...Wonderful staff and room”

“Very clean with a good river view”

“It was a very nice clean room”

“The hotel looks like it might be starting some remodeling. Maybe new windows. Carpeting really needs replaced. Very disappointed in the bathroom. We really wanted a bathtub but there was no plug. Room overall clean and bed comfortable. We really just wanted a bath and bed. Bed did not disappoint.”

“I do not recommend this property. I can handle “run down”, but this hotel was far worse than that. Bedding was gross and stained. Carpet felt nasty to your feet. Everything was dirty. We spoke with an agent from Expedia for a refund and packed our clothes and left. Expedia should not post a hotel in this condition on its website. The pictures were totally misleading.”

“The room was not cleaned and the shower head was broken And I'm not here to complain, but overall, that hotel needs a lot of work to update the amenities.”

“When asked about the pool, staff said there is no pool even with me standing at the pool door with my two kids. The breakfast wasn't actually available. Staff was rude when asked about anything. Black mold in the windows and heater/ac unit. The door latch lock was broken off the door to our room and when asked for a new one or a new room the desk lady tried refusing at first too saying it would be done tomorrow to anything I said it was done later that day as they didn't want to move us. They...

“I’m not one to leave a review but it’s places like this that make me wonder how a business like this is still opened. Upon arrival, immediately I was met with a smell that smelled of sewer & chemicals. They didn’t have a room I booked so I had to settle for what they had left. On my way to room elevator broke so I had to take stairs to 4th with disabled child- fun! The whole hotel smelled of sewer. There was people walking around with ankle monitors, people arguing very loudly in their rooms....

“Booked for the low rate and pet friendly room, stayed despite the cockroaches and stained towels”

“Shower had hair everywhere. Trash on floor. Dusty on tables. Toilet barely flushed. Was only allowed to have one pillow. Staff acted like I was an annoyances not a customer.”

“1st, gave run down roach room to aunt who is having her pumbinb done. She has a service animal, not a pet, that was brought to watch over her when she was alone for a few hours on the last day of the stay, a service animal who is housebroken, of mature age, and fully grown as well as trained. She contacted them prior to having the SA brought to her regarding the animal policy. Since my card was on file, I was charged 345$ in extra fees due to the 1, 5hr service animal visit. No damage...

“Needs improvement”

“The customer service was excellent and the property was perfect.”

“Very clean, great staff and walkable to everything!!!”

“Arrived at the hotel after the 3:00 pm check in time and my room was not ready. They were still cleaning room. I left to run some errands to kill some time until it was ready. After an hour or so my room was ready. When entering the room it smelled musty inside. Floors were definitely vacuumed as well. Found toenail clippings on the floor next to the lamp. Shower had zero water pressure. Definitely won’t be returning to this hotel again.”

“Newer hotel along the River. Quiet, spacious rooms, great breakfast selections, ample free parking. I’ll definitely return next time I’m in the Quad Cities!”

“Rooms are clean, coffee was above average, pricing was a good value for the area.”

“The room was clean, staff was friendly. The breakfast was bland.”