6/10 Soddisfacente
Greta Sue
Viaggio di coppia
5 gen 2026
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
BREAKFAST, the only thing that was hot was if you made your own waffles. Eggs were not hot and were rubbery, meat was over cooked & hard. Most breads were dry and stale.
OUR ROOM: We reserved our room on 9/17/2025 (3 months prior to our arrival for TWO WEEKS (12/19/2025 thru 1/2/2026). We requested a Studio, 2 Queen beds, ACCESSIBLE, Non smoking room. When we arrived, I was asked if "I really needed this handicap room," before the front desk would give me the room...Was told she wanted to make sure "I really required this kind of room before she could give it to me & that she didn't have a room for us!" I told her I have had four spinal surgeries, as well as a knee replacement surgery in the past year & that I need this type of room!. She quickly found a room for us. It had a small shower but at least it had hand rails. Also, the toliet was very, very low to floor, making it very difficult to sit on it, especially with my recent spine and knee issues. THEN, a week later, we were told we needed to MOVE to another room upstairs because they were in the middle of a renovation & they were getting ready to clear our floor! We had no choice but to move that day. I asked if our new room would have a higher toliet but was told they didn't have that room for us! So for 2 weeks, I suffered using that very low toilet. The new room had new carpet, etc., but the beds were very low to the ground and very hard (the beds in our first room were perfect).
STAFF & Housekeeping were very nice.
Greta Sue
Soggiorno di 14 notti a dicembre 2025
