6/10 Soddisfacente
Russell
Viaggio di lavoro, Viaggio con la famiglia
21 ago 2025
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were very surprised there was no closet. Only 3 hooks one which was broken. Reserved a queen sized bed but this was not a queen. Gnats flying throughout our 5 day stay. Killed a bug in the bathroom and one in the hallway. Not sure if it was a cockroach. The room was never cleaned. After 3 days I requested to have my room cleaned and was told I would have had to request it the night before. When I returned to my room later that day someone had placed a garbage bag filled with bed linen for us to change . Had to go to the front desk to get toilet paper and facial tissue. The young lady at the front desk handed me an open box of facial tissue saying that was all she had left. When I returned to my room I saw a house keeper entering a storeroom and asked if she had a box of facial tissue. She gave me a new unopened box. Although the hotel provided soap & lotion in the shower there was no soap holder for my bar of soap and hair shampoo I use. Peeling paint in the bathroom ceiling. My wife requested an additional pillow which the house keeper promised to bring but she never received, he also asked did she want the room cleaned she said well we leave tomorrow but you can give us clean bath towels. He just left the towels on top of the dirty toilet seat instead of on the shelves. The floor in the bedroom had what appeared to be dried food stains on the floor which we had to stay with since the room was never cleaned. We’ll never stay here again.
Russell
Soggiorno di 5 notti ad agosto 2025