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Recensioni per Microtel Inn by Wyndham Victor/Rochester

2 out of 5
Microtel Inn by Wyndham Victor/Rochester
7498 Main Street Fishers, Victor, NY

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 435 su 1001 recensioni" "
Valutazione di 8 - Buono. 328 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 130 su 1001 recensioni" "
Valutazione di 4 - Scarso. 60 su 1001 recensioni" "
Valutazione di 2 - Terribile. 48 su 1001 recensioni" "

8,2/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Debra

Clean and comfortable
Soggiorno di 1 notte ad aprile 2024
Risposta di Zaina, il giorno 29 apr 2024
Dear Debra,Thank you for choosing the Microtel in Victor for your recent stay. We appreciate you taking the time to share your experience with us. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!Sincerely,Zaina FigueroaGuest Services Manager

6/10 Soddisfacente

GREG

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Zaina, il giorno 24 apr 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Victor/Rochester; Here at Microtel Inn and Suites, we continuously strive to exceed your expectations.We look forward to serving you in the future.Safe travels!

8/10 Buono

Jeffrey, Plymouth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nothing to add
Soggiorno di 3 notti ad aprile 2024
Risposta di Zaina, il giorno 24 apr 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Victor/Rochester. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, we look forward to serving you in the future.Safe travels!

10/10 Eccellente

Alan

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfortable clean room. Pet friendly. Fair price. Breakfast was a nice option.
Soggiorno di 2 notti ad aprile 2024
Risposta di Zaina, il giorno 24 apr 2024
Dear Alan,Thank you for choosing the Microtel in Victor for your recent stay.We appreciate you taking the time to share your comments with us; your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!Sincerely,Zaina Figueroamicrotelvictorgsm@indushg.com

4/10 Scarso

Mukhiddin

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Sound insulation is bad. Even your next door neighbor normal talking seems like they are in your room. Noisy doors slamming. You can hear foot steps above you. Staff is extremely pleasant, professional.
Soggiorno di 1 notte ad aprile 2024
Risposta di Zaina, il giorno 24 apr 2024
Dear Mukhiddin, Thank you for choosing the Microtel in Victor for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Feedback like yours will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Safe travels!Sincerely,Zaina Figueroa

10/10 Eccellente

Pamela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Zaina, il giorno 24 apr 2024
Dear Pamela,Thank you for choosing the Microtel in Victor for your recent stay.We appreciate you taking the time to share your comments with us; We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!Sincerely,Zaina Figueroa

10/10 Eccellente

Yamiris

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The staff at this place was awesome. Bill was very nice and helpful. My step dad didn’t know how to tie his tie so he asked someone there for helo and the staff went out of their way to try to help us. We figured it out eventually with a Tik tok video but they were all awesome. The rooms were nice and clean. The breakfast was great. We stayed for one night but it was really nice. Thanks to everyone there. They do a great job.
Soggiorno di 1 notte a marzo 2024
Risposta di Zaina, il giorno 24 apr 2024
Dear Yamiris,Thank you for choosing the Microtel in Victor for your recent stay.We appreciate you taking the time to share your comments with us; your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!Sincerely,Zaina Figueroa

8/10 Buono

DMITRY, KANATA

Soggiorno di 3 notti a marzo 2024
Risposta di Zaina, il giorno 24 apr 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Victor/Rochester. It is always a pleasure to receive positive feedback; Here at Microtel Inn and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Safe travels!

10/10 Eccellente

Pamela

Would definitely stay there again
Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Nate

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
No having a microwave in my room was horrible.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Shira

Soggiorno di 1 notte a marzo 2024
Risposta di Zaina, il giorno 24 apr 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Victor/Rochester. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites, we continuously strive to exceed your expectations.We look forward to serving you in the future.Safe travels!

8/10 Buono

marjorie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is very clean and quiet, located closely to shopping and dining.
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Ellen

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
THis hotel was clean, friendly and helpful. I was able to stay there with my dog. It was very convenient, right off the highway and there was a choice of restaurants near by.
Soggiorno di 1 notte a marzo 2024
Risposta di Microtel Inn and Suites Victor, il giorno 21 mar 2024
Dear Ellen, thank you for taking the time to give us your feedback regarding your recent stay with us. We are so glad that we were able to accommodate you and your pet to your satisfaction! Once more, thank you for taking the time to respond, and we look forward to seeing the two of you again in the future. Safe travels!

10/10 Eccellente

Wayne

We liked am breakfast with Bill happy to assist us ,greet us & just plain friendly . Front desk gents on check in & out aimed to please . Only complaint is …our room was to be for disability but was barely that way . With disability one key feature should be a taller toilet seat . There was no grab bar in the shower at the far end to help me out of the shower . The grab bar in 123 room was at the opposite end . One does not step out of the tub to the toilet.
Soggiorno di 2 notti a marzo 2024
Risposta di Microtel Inn and Suites Victor, il giorno 21 mar 2024
Dear Wayne, thank you for taking the time to give us your feedback regarding your stay with us. We appreciate you letting us know how great Bill and the front desk staff were, and we will be sure to let them know of your kind words. We also appreciate the observations regarding the accessible room, and we will be sure to look into how we can improve those accommodations so that they are more user-friendly. Thank you for bringing that issue to our attention. Once more, thank you for taking the time to respond, and we look forward to seeing you again in the future. Safe travels!

10/10 Eccellente

David

Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Kurt

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The guy at the front desk was a weirdo
Soggiorno di 1 notte a marzo 2024
Risposta di Microtel Inn and Suites Victor, il giorno 16 mar 2024
Dear Kurt, thank you for taking the time to give us your feedback regarding your stay with us. I apologize if our bilingual front desk agent made you feel uncomfortable and inspired you to make a personal attack. Thank you for letting your feelings be known. Safe travels.

10/10 Eccellente

Beverly

Soggiorno di 1 notte a marzo 2024

2/10 Terribile

Joseph

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property is right next to the interstate. With the loud noise from the semi trucks, it sounded like dump trucks dumping large rocks all night. I would never stay here again. I am very displeased with microtel.
Soggiorno di 1 notte a marzo 2024
Risposta di Microtel Inn and Suites Victor, il giorno 11 mar 2024
Dear Joseph, thank you for taking the time to give us your feedback regarding your recent stay with us. We apologize if the noise of the interstate was disturbing, and that our earplugs were not sufficient for limiting the sound. We appreciate you letting us know of your concerns. Safe travels.

10/10 Eccellente

Gopi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The place was clean, comfortable beds and the staff was very responsive and polite.
Soggiorno di 2 notti a febbraio 2024
Risposta di Microtel Inn and Suites Victor, il giorno 26 feb 2024
Dear Gopi, thank you for taking the time for share your feedback with us regarding your stay with us! We were very glad that we were able to host your and your lovely family to your satisfaction, and we will be sure to share your kind words with our staff, as they work very hard to ensure that you have a great stay! Once again, thank you for your response, and we look forward to seeing you again in the future. Safe travels!

10/10 Eccellente

Slobodan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel and staff
Soggiorno di 3 notti a febbraio 2024
Risposta di Microtel Inn and Suites Victor, il giorno 26 feb 2024
Dear Slobodan, thank you so much for taking the time to give us your feedback regarding your stay! We are glad that we were able to accommodate you to your satisfaction, and we will be sure to share your kind words with the rest of the staff, as they work very hard to provide our guests with a great experience! Once again, thank you for your response, and we look forward to seeing you again in the future. Safe travels!

10/10 Eccellente

RAMON, Paterson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
For the price it’s excellent, it’s the second time I use this hote, I love it
Soggiorno di 1 notte a febbraio 2024
Risposta di Microtel Inn and Suites Victor, il giorno 26 feb 2024
Dear Ramon, thank you for taking the time to give us your feedback regarding your stay! We have enjoyed having you here with us, and we will be sure to let the staff know that you're loving it, since that's what they strive for! Once more, thank you for your response, and we look forward to seeing you again in the future. Safe travels!

10/10 Eccellente

Danielle

Soggiorno di 1 notte a febbraio 2024
Risposta di Microtel Inn and Suites Victor, il giorno 21 mar 2024
Dear Danielle, thank you so much for taking the time to give us your feedback regarding your stay with us! We are glad that we were able to accommodate you to your satisfaction, and we appreciate you letting us know! Once again, thank you for your response, and we look forward to your next visit! Safe travels!

10/10 Eccellente

Janine

Soggiorno di 1 notte a febbraio 2024
Risposta di Microtel Inn and Suites Victor, il giorno 21 mar 2024
Dear Janine, thank you for taking the time to give us your feedback regarding your recent stay with us! We are glad that your experience was a positive one, and we appreciate you letting us know! Once again, thank you for your response, and we look forward to your next visit. Safe travels!

10/10 Eccellente

Émilie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, smelled like cinnamon in the entry, the cookies was a sweet touch. The rooms were perfect.
Soggiorno di 2 notti a gennaio 2024
Risposta di Microtel Victor, il giorno 5 feb 2024
Thank you so much for taking the time to give us your feedback regarding your stay with us! We are so glad that we were able to accommodate you with an overall positive experience, as great service is our goal! Once more, thank you for your response, and we look forward to serving you again in the future. Safe travels!

10/10 Eccellente

Danielle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Microtel Victor, il giorno 5 feb 2024
Danielle, thank you so much for taking the time to give us your feedback regarding your stay with us. We are so glad that you had a pleasant experience with us, and we appreciate you letting us know. Once more, thank you for your response, and it is our hope to serve you again in the future. Safe travels!

8/10 Buono

Tom

Soggiorno di 1 notte a dicembre 2023
Risposta di Microtel Victor, il giorno 5 feb 2024
Tom, thank you so much for taking the time to give us your feedback regarding your stay with us. We are so glad that your experience was a positive one, and we appreciate you letting us know! Once more, thank you for your response, and we look forward to seeing you again in the future. Safe travels!

10/10 Eccellente

Rudolph

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent!
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Brett

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The breakfast offered was OK. Parking was convenient. However, billing went to my charge card daily including the $10 incidental fee. When I attempted to resolve this with the associate on duty he was unable to do so. He had to call the manager at home. I have had to check me credit card daily to verify the daily incidental fee was removed. In my 50 years of traveling I’ve always received on bill at checkout …. never daily charges.
Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

Brett

Viaggio di coppia
My credit card was carved multiple times BEFORE I checked out. Also, I had a $10/day included in these charges. A a traveler for 50 years I find this practice totally unacceptable. I will not be staying at a Microtel in the future.
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

deborah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
As above
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

deborah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
as above
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Tricia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023

4/10 Scarso

Tayla

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There were literal lightbulbs missing from the very few lights you even get in hotel rooms. The walls were paper thin so I had to listen to everyone and the rooms were far smaller than average. I travel for work weekly and this I thought would have been an average safe place, but god even the sheets smelt like a hospital bed. You know that smell in hospitals or hospice homes? That's what the linens smelt like. It was pretty upsetting to lay in that. The staff was nice enough. It was really just the property that was shockingly off-putting. It's also immediately off the thruway which is a plus, but I would never stay here again nor recommend it to anyone.
Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Ronald

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
We found the room very clean, but too small and horribly lit. Not even enough light to read in bed.
Soggiorno di 1 notte a ottobre 2023
Risposta di Microtel Victor, il giorno 31 ott 2023
Ronald, thank you for taking the time to give us your feedback regarding your stay with us. We are glad that the room was found to be clean according to your standards, and we appreciate you letting us know of the issues that you did have, so that we can improve the experience for our guests. Once more, we thank you for your response, and it is our hope to better serve you in the future. Safe travels!

4/10 Scarso

Robert

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Run down dump with bugs and mold
My wife wanted a nicer place than we normally stay so with spending $179.01 on a room I figured it would be decent. Smallest room I have ever been in. Just enough room for a small queen bed a narrow table and chair with no chest or place to put clothes other than a cabinet that held a few hangers. We arrived late in the day, a bit before midnight and turning the lights on in the room I saw and killed 2 bugs on the wall. Hey it happens and it was late so I figured no big deal. But then turned on more lights and the place was a dump. Looked like it hadn't been cleaned in months. Dust covered filters on the heating/ac unit, rust covered safe, bathroom was pretty gross, dirt on the floorboards and mold on the sink and in the shower. Broken door stopper in the bathroom. And a pubic hair visible on one of the pillows when I pulled down the bedspread. The breakfast was sparse. No orange juice or eggs. The coffee machine case kept falling apart. I should have saved $100 and stayed in a inexpensive place. This was a dump. Looks pretty from the outside but run down and needs to be cleaned. Would not recommend or stay again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Microtel Victor, il giorno 31 ott 2023
Robert, thank you for taking the time to give us your feedback regarding your stay with us. We do apologize for the multiple issues that you had, and we appreciate you letting us know so that we can address those problems sooner rather than later. Once more, we apologize for the inconvenience, and it is our hope that you will give us the opportunity to better serve you in the future. Safe travels.

8/10 Buono

Stephen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
What else can one say: helpful & pleasant staff for a clean, neat, quiet and affordable room
Soggiorno di 3 notti a ottobre 2023

10/10 Eccellente

Norman

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Raymond M

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Joseph

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good Hotel
Soggiorno di 2 notti a ottobre 2023

8/10 Buono

Wakeelah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
It was a decent property. I didn't like that there was no elevator but the breakfast was good and the hotel was clean.
Soggiorno di 3 notti a ottobre 2023

10/10 Eccellente

Julianne

Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Jason

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Friendly Safe Halls and stairs were dirty
Soggiorno di 2 notti a ottobre 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel for the price.
Soggiorno di 2 notti a ottobre 2023

8/10 Buono

Dennis

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
clean, pleasant.
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Emily

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Randy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
9 out of 10 for comfort
The accommodations were way above my expectations. My only criticism is that it’s too close to the interstate which made it difficult to sleep.
Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Tina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023