Hotel a Rongahere

“The shower was over the spa bath. You couldnt use spa bath or as bath. The Bath itself leaked all water out side of bath through a hole someone had cut to allow it to drain and leaked through from wall over floor to drain. Hours later water still leaking out which meant puddles of water even in the night. After a shower the water was also spurting out of the hole like a small hose was spurting water. Tried to tell motel in morning but no one answered reception even though rang bell many times....