Resort e hotel con spa a Royston

“All the staff we interacted with were brilliant. Front desk, bar and restaurant, and the spa. Could not have been friendlier, or more helpful. Nothing was too much trouble. But Zara on front desk was exceptional. She made us so welcome, and on discovering details about our reservation were not on their record, organised a card and gifts to make our celebration that much more special. The grounds and spa are great. Our room was excellent. ”

“The housekeeping was a joke. For a 5 nights stay they never cleaned the bathroom (just changed the towels and the toilet paper) and never changed the bed. They took the garbage from the room though, daily . You have to get used to live in your own dirt. Breakfast was average with limited choices. Restaurant offered outstanding food of superb quality and taste, but the menu was limited. The gym is way above average and top notch for the level of the hotel. The SPA was superb and offered the best...