ApartHotel a Ruanda

“Great place...the neighborhood is great too.”

“Clean and quiet ”

“staff was nice ”

“Okay property Just need more staff”

“Nice place, nice people and beautiful environment”

“Quiet, safe, well kept, easy access to most places, cleaning team are superb and Rohi offers free laundry and ironing services. Functional rooms but very dated decor and furnishings. Will return if I need to stay in the area.”

“It is located in the city center and close to many places. Main market is close by and also there are a variety of restaurants in the area. Nice traditional market next to the hotel. ”

“When i arrived they claimed to not have my booking. They then said i had to book witg them directly. They then said i can pay with my card for the room but each addition guest i had to give them cash. Theg saud j would have to cancel my booking but refused to accept thr cancellation hence taking my money. They then claimed i stayed at their residence when trying to make a claim with orbitz.”

“Great but the location if you dont have your vehicle can be quite inconvenient for some people..”

“This is a jewel in the middle of Kigali. I absolutely loved staying there. My room was spacious and clean, I had an outside space where I could just sit by myself and enjoy. Joël the facility keeper is a treasure! ”

“This property is run by a solar panel and water heater cannot be used the property is planned for renovation and it should be closed. we reco”

“My stay at COALESCENCE hotel was a nice one. The place fully met my expectations for staying there. It was cool, cozy and quiet. ”

“1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers. 2. Toilet did not flush properly and was not fixed during stay. 3. Flat was not cleaned and rubbish not taken away. 4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival. 5. TV was only connected on last day. 6. Some lights not working and were not fixed.”

“1. manager knew nothing about Orbitz or our reservation 2. there was no toilet paper at all, we had to ask for it 3. Internet was down, I rebooted device (which was outdoors, but an indoor device) Internet was extremely unreliable even then. 4. no mention of breakfast We left the apartment and moved to a hotel, in spite of harsh cancellation terms.”