Guest house a Rutare

“It was NO way a 3-Star hotel. ”

“This property is not serious. I had a long flight and when I arrived to the property late at night almost 2am they told me they had no more rooms Available. I had to go somewhere else and hunt for a room. Not only that they never gave me back my refund I had to wait almost a month after long disputes with them and Expedia in order to get my money back. If your a person or family coming from long distance I highly recommend you staying somewhere else not here. The owner is not serious ”

“Staff were very helpful and organised taxis etc. Room was large , bed comfortable and had good wifi. There was a bar and restaurant although I did not dine there. ”

“The place and hotel room is generally clean. But the room can become stuffy easily. The staff are very friendly and helpful. Good value for money considering the price.”

“We had a lovely, comfortable stay here. The breakfast is the best we had in all of East Africa! Unfortunately, there was a construction site next to our room and it was quite noisy. Also, the bathroom lighting was so low you could barely see and the shower was handheld, so not easy to use”

“Solo trip and one night stay! People were friendly and the hotel seems to be trying to improve! Beer is Excellent…”

“i didn't stay there.... we nocked the door and there was someone inside... but she refused to open the door.. we waited outside sometime (10 mts,) waiting for the help from neighbor .. the neighbors nocked the door but in vain... then we decided to come back to another hotel...”

“This was the worst hotel experience that I have ever had in all of my travel experience! I paid online and when I arrived they asked me to pay again. I refused to pay after showing my paid receipt. I ended up going to the police to resolve this nightmare!”