Hotel vicino a SSM Health Rehabilitation Hospital - St. Louis

“The toilet got stopped up the morning of my departure. The refrigerator ice maker did not work. Kitchen cabinet was broken.”

“Room had knats , not very clean”

“Staff”

“I don’t normally write reviews, but I was pretty disappointed with our stay and felt it was worth sharing our experience. On a positive note, the views from our room were beautiful, and the property itself is gorgeous. It’s in a very safe, family-friendly area, which is one of the reasons we chose to stay here. Unfortunately, there were several issues that made the experience disappointing. During our three-night stay, our room was never serviced once. When we called to request fresh towels, we...

“Staff were grouchy whole time. Multiple times a day I had to get my room key re-set because it kept not working. Two people walked into our room so they double booked our room. Lied to us about early check in times, 3 times. Said we can do late check out and then changed our key door locks again. Again, multiple times had to reset room keys. Not one apology from staff. Also noticed they had a customer complaint on speaker phone at the front desk with others standing around and they ask them for...

“When you walk in, it smells fine. When we opened the door to go back to our room the hallway it doesn’t smell great, but once we got to our room the smell was decidedly bad. The kitchen cupboards need updated. It was nice having a full size refrigerator. Our room had exactly 2 bath towels and 2 wash clothes. No hand towels and no towels in the kitchen either. WiFi worked well, as did the air conditioner. Also, the color scheme of tan and brown, made things seem dingy and depressing. It also...

“Clean rooms”

“Looks abandoned really I don’t know for how long this place is gonna be open”

“Nice and clean”

“Property is better than nothing, Nothing special really. But considering it's STL, it's better than the Courtyard”

“Nice place to stay”

“Nice hotel. Good breakfast. Helpful staff ”

“Amazing”

“Surprisingly quiet hotel very near the airport.”

“Old old, still rooms with rug Good breakfast Too expensive for the standard”

“Good”

“Great place to stay!”

“NA”

“Fabulous stay! Amenities were perfect, room and hotel as a whole were perfect in every way! I would highly recommend to anyone staying in the area.”